Sunkissed Tan & Wrap

★★★☆☆

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I myself have been in this salon through several owners, and let me say that the new owner "Dee" is exceptional. The salon has never looked better!! There are so many changes it is beautiful and is definitely cleaner then ever! I know that in the past things have been completely horrible, no new bulbs, floors filthy and bathroom was horrible. I must say that the changes that have occured are by far a "10".
I have read some of the reviews, and it is funny how "3" of them are all the same.....(Lotions). Seems to me that someone was not happy about purchasing a lotion. Dee in no way makes you purchase a lotion, and YES you should use one! Doesn't everyone use one in the sun?? Protection is the key to keeping your skin healthy. So you purchased the lotion, LIVE with it. You can always say no, and move on.
Dee, has taken the time to make sure that she is completely informative on all aspects of each bed, and every lotion that she carries. There is no doubt in my mind, that when you tan here you know exactly what you are getting. I am in there 4 times a week and Dee never ever talks down to anyone, but she does tell you the difference about EACH bed and the Pro's and Cons of each. Is that not what she is there for??
So for the last FEW people that made rather harsh and rude comments, this place is a "10" and DEE keep up the GREAT work! Let these people go across the st to the17 year old gum chewing girls. See how fast they run back!!!!
This place deserves the best reviews and my friends and myself will be back time and time again!!!!!!!!!!!!!!!!!!
Keep greeting people with a smile and friendly HELLO as you always do, these people have nothing better to do.
You are the BEST!

5
★★★★★

I myself have been in this salon through several owners, and let me say that the new owner "Dee" is exceptional. The salon has never looked better!! There are so many changes it is beautiful and is definitely cleaner then ever! I know that in the past things have been completely horrible, no new bulbs, floors filthy and bathroom was horrible. I must say that the changes that have occured are by far a "10".
I have read some of the reviews, and it is funny how "3" of them are all the same.....(Lotions). Seems to me that someone was not happy about purchasing a lotion. Dee in no way makes you purchase a lotion, and YES you should use one! Doesn't everyone use one in the sun?? Protection is the key to keeping your skin healthy. So you purchased the lotion, LIVE with it. You can always say no, and move on.
Dee, has taken the time to make sure that she is completely informative on all aspects of each bed, and every lotion that she carries. There is no doubt in my mind, that when you tan here you know exactly what you are getting. I am in there 4 times a week and Dee never ever talks down to anyone, but she does tell you the difference about EACH bed and the Pro's and Cons of each. Is that not what she is there for??
So for the last FEW people that made rather harsh and rude comments, this place is a "10" and DEE keep up the GREAT work! Let these people go across the st to the17 year old gum chewing girls. See how fast they run back!!!!
This place deserves the best reviews and my friends and myself will be back time and time again!!!!!!!!!!!!!!!!!!
Keep greeting people with a smile and friendly HELLO as you always do, these people have nothing better to do.
You are the BEST!

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I had there for several years and had encountered three different owners. The last two owners have been very high pressure sales and I really don't like that aspect, but I have always liked my tanning results from the beds there. So for the longest time I just suffered through dealing with the people at the front desk! One thing they don't tell you at SunKissed is that if you only use a high pressure bed and are planning a trip that you will be in the actual sun, you run the risk of still burning even if you have a base tan from the high pressure beds. Now I prefer to combine high pressure and regular beds to get a good base before going in the sun.

I do agree with the woman that has taken over the salon....she does seem to talk down to people and comes across as being a bit of a know it all, herself. I don't take it personally, because I think somewhere underneath it all her intentions are probably good, she just suffers from not knowing how to deal with all types of people. Hopefully she reads these comments and uses them for constructive criticism to elevate her business where she would like it to be.

3
★★★☆☆

I had there for several years and had encountered three different owners. The last two owners have been very high pressure sales and I really don't like that aspect, but I have always liked my tanning results from the beds there. So for the longest time I just suffered through dealing with the people at the front desk! One thing they don't tell you at SunKissed is that if you only use a high pressure bed and are planning a trip that you will be in the actual sun, you run the risk of still burning even if you have a base tan from the high pressure beds. Now I prefer to combine high pressure and regular beds to get a good base before going in the sun.

I do agree with the woman that has taken over the salon....she does seem to talk down to people and comes across as being a bit of a know it all, herself. I don't take it personally, because I think somewhere underneath it all her intentions are probably good, she just suffers from not knowing how to deal with all types of people. Hopefully she reads these comments and uses them for constructive criticism to elevate her business where she would like it to be.

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The facility is nice but the service is completely substandard. So substandard, in fact I will be paying more to go somewhere else.

2
★★☆☆☆

The facility is nice but the service is completely substandard. So substandard, in fact I will be paying more to go somewhere else.

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I have never been so appalled at the incredible lack of customer of service, extreme rudeness, and unprofessionalism of the woman that runs this place. First of all when I was asking about her specials and the different kinds of beds she talked down to me like I was 5 years old when I wasn??t sure what kind of bed I should use. After no help from her, I finally chose which bed I wanted. She asked me which lotion I wanted to buy and I told her that I did not want to use lotion. She then told me that I had to buy it to use her beds, so I bought the cheapest lotion she had (which was $40). I was very upset that I had to buy it. I asked her multiple times if there were any beds that I could tan in there that I didn??t need the lotion and she said ??no, you have to buy the lotion or you will burn very badly?. So I bought the lotion. After I got home I talked to some friends that tan on a regular basis. They told me that she totally took advantage of me and lied about having to have the lotion; she was just trying to make a sale. I then called and told her that I felt misled about the lotion and that I would like to return it. She then proceeded to scream into the phone stating that ??I never told you that you HAD to buy the lotion. You asked all about the different lotions and which one you should get. You bought it freely.? I could not even believe that she was saying this since it was obviously not true. I told her repeatedly that I want my money back she finally said that I could come in and return the lotion. So I drove all the way back out there immediately after hanging up, which is a 20 minute drive for me. When I went there to return it she told me ??There are no returns.? She then proceeded to tell me that she never told me on the phone that I could get a refund, and told me ?? you are 20-something years old, what the hell do you know? Get out of my store!? Don??t ever make the mistake of going to this place, not that I think it will matter because I can??t image this place being in business much longer with a woman like that running the show. Unbelievable.

1
★☆☆☆☆

I have never been so appalled at the incredible lack of customer of service, extreme rudeness, and unprofessionalism of the woman that runs this place. First of all when I was asking about her specials and the different kinds of beds she talked down to me like I was 5 years old when I wasn??t sure what kind of bed I should use. After no help from her, I finally chose which bed I wanted. She asked me which lotion I wanted to buy and I told her that I did not want to use lotion. She then told me that I had to buy it to use her beds, so I bought the cheapest lotion she had (which was $40). I was very upset that I had to buy it. I asked her multiple times if there were any beds that I could tan in there that I didn??t need the lotion and she said ??no, you have to buy the lotion or you will burn very badly?. So I bought the lotion. After I got home I talked to some friends that tan on a regular basis. They told me that she totally took advantage of me and lied about having to have the lotion; she was just trying to make a sale. I then called and told her that I felt misled about the lotion and that I would like to return it. She then proceeded to scream into the phone stating that ??I never told you that you HAD to buy the lotion. You asked all about the different lotions and which one you should get. You bought it freely.? I could not even believe that she was saying this since it was obviously not true. I told her repeatedly that I want my money back she finally said that I could come in and return the lotion. So I drove all the way back out there immediately after hanging up, which is a 20 minute drive for me. When I went there to return it she told me ??There are no returns.? She then proceeded to tell me that she never told me on the phone that I could get a refund, and told me ?? you are 20-something years old, what the hell do you know? Get out of my store!? Don??t ever make the mistake of going to this place, not that I think it will matter because I can??t image this place being in business much longer with a woman like that running the show. Unbelievable.

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The lady running the place when I went there (Dee) was very short verbally and told me the lotions were required to use the beds to prevent burning since she "just changed the bulbs." This is absolutely untrue. The cheapest bottle was $40 and is only an accelerator. The bottle even specifically stated it did not contain any sunscreen nor protected you from burns. Multiple people I know have had equally bad experiences. Do NOT go here.

1
★☆☆☆☆

The lady running the place when I went there (Dee) was very short verbally and told me the lotions were required to use the beds to prevent burning since she "just changed the bulbs." This is absolutely untrue. The cheapest bottle was $40 and is only an accelerator. The bottle even specifically stated it did not contain any sunscreen nor protected you from burns. Multiple people I know have had equally bad experiences. Do NOT go here.

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.

This place rocks and the new owner Dee goes out of her way to make sure I got a great tan and the customer service is great.
The former owner never took care of this place and never changed lamps and never changed the lower acrylic on the low pressure bed.
But Dee has changed the lamps and acrylic on the low pressure bed and because of her knowledge of Tanning Lotions and her business I have never got a better tan anywhere in Wisconsin.
This place rocks and the Saturn Bed also gives great color if you tan anywhere else in Wisconsin you are throwing your hard earned money away.

5
★★★★★

This place rocks and the new owner Dee goes out of her way to make sure I got a great tan and the customer service is great.
The former owner never took care of this place and never changed lamps and never changed the lower acrylic on the low pressure bed.
But Dee has changed the lamps and acrylic on the low pressure bed and because of her knowledge of Tanning Lotions and her business I have never got a better tan anywhere in Wisconsin.
This place rocks and the Saturn Bed also gives great color if you tan anywhere else in Wisconsin you are throwing your hard earned money away.

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The lady (short reddish hair) that was working behind the desk took at least 10 seconds to look at me when I walked in. She said: "Hi", without any smile in her face, waiting to know what the hell I wanted. She made me feel so stupid for asking a question on the difference between the packages that they offered. She was rude and she needs to learn how to smile and be polite to clients. BEDS: disgusting and she had to put 2 folded towels in the middle of the bed because it had a HOLE! The fabric of the pillow was all cracked. The radio wasn't working. The carpet was very dirty looking.

I am definitely NOT going back. Very POOR customer service and cleanness.

1
★☆☆☆☆

The lady (short reddish hair) that was working behind the desk took at least 10 seconds to look at me when I walked in. She said: "Hi", without any smile in her face, waiting to know what the hell I wanted. She made me feel so stupid for asking a question on the difference between the packages that they offered. She was rude and she needs to learn how to smile and be polite to clients. BEDS: disgusting and she had to put 2 folded towels in the middle of the bed because it had a HOLE! The fabric of the pillow was all cracked. The radio wasn't working. The carpet was very dirty looking.

I am definitely NOT going back. Very POOR customer service and cleanness.

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I never sign up for these review site accounts but I was so discouraged by the customer service of this place that I felt it necessary to do so this time. While my experience was brief, it was definitely enough to pass an impression. As a service industry, your number one priority is customer service and satisfaction. I called inquiring on the location and package prices and the employee who answered to phone was extremely snarky and responded to my requsts with, and I quote "I'm with an actual customer right now and I don't have time to do this over the phone so you will just have to come in and see for yourself". You can bet I will NOT be stopping! I would rather pay the expense at Gold n Tan across the street than to deal with a rude employee like that. First impressions are important: you failed miserably.

1
★☆☆☆☆

I never sign up for these review site accounts but I was so discouraged by the customer service of this place that I felt it necessary to do so this time. While my experience was brief, it was definitely enough to pass an impression. As a service industry, your number one priority is customer service and satisfaction. I called inquiring on the location and package prices and the employee who answered to phone was extremely snarky and responded to my requsts with, and I quote "I'm with an actual customer right now and I don't have time to do this over the phone so you will just have to come in and see for yourself". You can bet I will NOT be stopping! I would rather pay the expense at Gold n Tan across the street than to deal with a rude employee like that. First impressions are important: you failed miserably.

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this place is the best they have the most friendly day staff havn't gone in at nite so can't say went to goldntan and they have no customer experience can't believe the lady owns the place(golden tan) this place beats them by a long shot can't say enough how they treat you and their beds are the best 2-3 times you have a great that sure helps on the pocket book and time

5
★★★★★

this place is the best they have the most friendly day staff havn't gone in at nite so can't say went to goldntan and they have no customer experience can't believe the lady owns the place(golden tan) this place beats them by a long shot can't say enough how they treat you and their beds are the best 2-3 times you have a great that sure helps on the pocket book and time

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.

I had my teeth whitened here about a month ago,my results were awesome! At only $99,I feel I got more than my monies worth. I got so many compliments! I'll send them your way.

5
★★★★★

I had my teeth whitened here about a month ago,my results were awesome! At only $99,I feel I got more than my monies worth. I got so many compliments! I'll send them your way.

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.

I love to tan here. I don't have to spend a long time there and I get a great tan. I especially love their stand up bed. I have never gotten better color. When I went to Mexico I tanned their first and I got lots of compliments on my color and I am a very fair skinned person.

5
★★★★★

I love to tan here. I don't have to spend a long time there and I get a great tan. I especially love their stand up bed. I have never gotten better color. When I went to Mexico I tanned their first and I got lots of compliments on my color and I am a very fair skinned person.

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2 out of 3 people found this review helpful.

Business Response:

Thanks! Thanks for your great review! Hope to see you soon! Your friends at Sunkissed Tan and Wrap

Message from Sunkissed Tan & Wrap

Come visit us today! We offer the best in high pressure tanning,body wraps(no need to undress!) and teeth whitening with results!

 

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