P C Doctor

★★★★☆
  • 1302 Broadway St N

    Menomonie, WI 54751

    Map & Directions
  • 715-232-0517

3.75 4
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Horrible experience!! I took our desktop to P C Doctor in Baldwin for what I thought was a simple fix. After a week I was told it was fixed only to bring it home with the same problem. They took it to their Menomonie store. Six more round trips to drop it off and over a dozen phone calls later I finally gave up on their ability to do anything. They kept my computer tied up for 2 months and cost me over $200! They charged me for stuff that it didn't even need. Then came the push to buy a reconditioned (used) computer from them. Burn me once.... They have the worst customer service I have ever experienced. The owner/manager was absolutely no help at all. She refused to return any of my money and never apologized. She was rude and unprofessional. I learned an expensive, time consuming lesson.

1
★☆☆☆☆

Horrible experience!! I took our desktop to P C Doctor in Baldwin for what I thought was a simple fix. After a week I was told it was fixed only to bring it home with the same problem. They took it to their Menomonie store. Six more round trips to drop it off and over a dozen phone calls later I finally gave up on their ability to do anything. They kept my computer tied up for 2 months and cost me over $200! They charged me for stuff that it didn't even need. Then came the push to buy a reconditioned (used) computer from them. Burn me once.... They have the worst customer service I have ever experienced. The owner/manager was absolutely no help at all. She refused to return any of my money and never apologized. She was rude and unprofessional. I learned an expensive, time consuming lesson.

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PC Doctors has been able to fix almost anything with our computer. We have had nothing but great service from them and they have very affordable rates!

4
★★★★☆

PC Doctors has been able to fix almost anything with our computer. We have had nothing but great service from them and they have very affordable rates!

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We have boughten all of our computers from this business. The computers are more expensive that the ones you can get from gateway or dell but they are much better quality, and can be tailored to your needs. If you ever have a problem, which we only have had about 2 in 7 or 8 years, they offer in store as well as in home repairs. Lowest labor costs in the area!! Very friendly and knowledgable technicians. Shop also has great deals on printers, computer accesories, and office furnature. Second location in baldwin. New and used systems avaliable.

5
★★★★★

We have boughten all of our computers from this business. The computers are more expensive that the ones you can get from gateway or dell but they are much better quality, and can be tailored to your needs. If you ever have a problem, which we only have had about 2 in 7 or 8 years, they offer in store as well as in home repairs. Lowest labor costs in the area!! Very friendly and knowledgable technicians. Shop also has great deals on printers, computer accesories, and office furnature. Second location in baldwin. New and used systems avaliable.

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I had a very simple problem with my computer, I called PC DOCTOR and he told me to bring it in. When the service man called me, he told me he was only charging me for the part. They are extremely helpful not only in person but on the phone as well. They truely care about their customers.

PROS: knowledgable
CONS:

5
★★★★★

I had a very simple problem with my computer, I called PC DOCTOR and he told me to bring it in. When the service man called me, he told me he was only charging me for the part. They are extremely helpful not only in person but on the phone as well. They truely care about their customers.

PROS: knowledgable
CONS:

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