Felsing Service Inc.

★★★★★
  • 9128 W Burleigh St

    Milwaukee, WI 53222

    Map & Directions
  • 414-445-6670

Automotive

Automotive
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I recently brought my vehicle into Felsings because it would not start. I received a call the next morning that the car was running and that they had only charged the battery. She stated that they weren't sure why the the car was running now, but gave me a list of recommended repairs, one being new struts and springs in the back of the car. I knew that a drained battery was not the cause as I had drained the battery myself trying to get it started, and knew that it was probably a fuel delivery problem. I asked the girl who called me what the total cost for new struts and springs on just the back would cost. She stated $1,400. I then asked her since the car was running what the total cost was that I had owed them. She stated $60 for the tow and $27 to recharge the battery, but that she wasn't sure if that was the total as the mechanic that worked on my car the day before wouldn't be in the shop until noon and that she wasn't sure if he had done any other diagnostics or work on the car. I immediately got dressed and went to pick up my car and paid the $87. My question is this. If the mechanic had turned in a detailed report of what he recommended for other repairs on the car,and that he only charged the battery? Why wouldn't he have included any details of other diagnostics that he had done along with the report that he had only charged the battery? About 2 weeks later i stopped at a convenience store, only to come out to the car and it wouldn't start again, but this time there were no lights working, the car wouldn't turn over, and it was apparent that there was no power supply. I opened the hood and immediately assessed the battery to find that the battery cables had never been secured to the battery posts tightly and that I could just lift the positive cable off the battery terminal. A quality mechanic for $27 would have cleaned the battery posts, charged the battery, re-secured the cables to the post double checking their tightness, and have quick sprayed the posts to prevent future corrosion. All at less than a $1 cost to the shop. By the way! After I was quoted the price for the struts and springs. I called my usual commercial mechanic and without telling him the price I was quoted for the struts and springs and asked for a Quote from him, he stated it would cost about $500-600. I told him what Felsings had quoted me and he stated that even if he put the very best high quality struts and springs on it wouldn't cost anymore than $800-900. The choice is yours!!!!

1
★☆☆☆☆

I recently brought my vehicle into Felsings because it would not start. I received a call the next morning that the car was running and that they had only charged the battery. She stated that they weren't sure why the the car was running now, but gave me a list of recommended repairs, one being new struts and springs in the back of the car. I knew that a drained battery was not the cause as I had drained the battery myself trying to get it started, and knew that it was probably a fuel delivery problem. I asked the girl who called me what the total cost for new struts and springs on just the back would cost. She stated $1,400. I then asked her since the car was running what the total cost was that I had owed them. She stated $60 for the tow and $27 to recharge the battery, but that she wasn't sure if that was the total as the mechanic that worked on my car the day before wouldn't be in the shop until noon and that she wasn't sure if he had done any other diagnostics or work on the car. I immediately got dressed and went to pick up my car and paid the $87. My question is this. If the mechanic had turned in a detailed report of what he recommended for other repairs on the car,and that he only charged the battery? Why wouldn't he have included any details of other diagnostics that he had done along with the report that he had only charged the battery? About 2 weeks later i stopped at a convenience store, only to come out to the car and it wouldn't start again, but this time there were no lights working, the car wouldn't turn over, and it was apparent that there was no power supply. I opened the hood and immediately assessed the battery to find that the battery cables had never been secured to the battery posts tightly and that I could just lift the positive cable off the battery terminal. A quality mechanic for $27 would have cleaned the battery posts, charged the battery, re-secured the cables to the post double checking their tightness, and have quick sprayed the posts to prevent future corrosion. All at less than a $1 cost to the shop. By the way! After I was quoted the price for the struts and springs. I called my usual commercial mechanic and without telling him the price I was quoted for the struts and springs and asked for a Quote from him, he stated it would cost about $500-600. I told him what Felsings had quoted me and he stated that even if he put the very best high quality struts and springs on it wouldn't cost anymore than $800-900. The choice is yours!!!!

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I've been fortunate to take my Honda and Pontiac there for many years. Their employees are friendly and courteous. I've had numerous repairs and maintenance done over the years and have never had a problem. I would give them my highest

3
★★★★★

I've been fortunate to take my Honda and Pontiac there for many years. Their employees are friendly and courteous. I've had numerous repairs and maintenance done over the years and have never had a problem. I would give them my highest

Pros: Good value, courteous service, honesty

Cons: only one location

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I have been taking my Civic here for the last four years, and have had quite a bit of work done....I state this because I've had enough maintenance to tell you this is a place you can trust. Felsings does a wonderful job in communicating

3
★★★★★

I have been taking my Civic here for the last four years, and have had quite a bit of work done....I state this because I've had enough maintenance to tell you this is a place you can trust. Felsings does a wonderful job in communicating

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This place is horrible, came in with a 94' Cadillac that had overheated for maybe 1 minute and a broken serpentine belt. 'they took the car, told me they did a full diagnostic and told me that everything was ok with the car and they cant

3
★★★★★

This place is horrible, came in with a 94' Cadillac that had overheated for maybe 1 minute and a broken serpentine belt. 'they took the car, told me they did a full diagnostic and told me that everything was ok with the car and they cant

Pros: Their technique of nice women answering the phone makes it hard to get upset, but don't be fooled by their niceness

Cons: EVERYTHING! They lie, they overcharge, and I highly believe they abused my car, and also gave false diagnostics 3 times

 

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