Wolf Pools & Spas

★★★★☆
  • 19355 W Bluemound Rd

    Brookfield, WI 53045

    Map & Directions
  • 262-542-6700

About Wolf Pools & Spas

Hours
Sun 11am-3pm, Mon-Thu 10am-6pm, Fri 10am-5pm, Sat 10am-4pm

Home Construction & Remodeling

Home Construction & Remodeling
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hot tub service needed for jets that were not performing at peak. Sat and waited for 3 hrs., no phone call and no show for service. CAlled and they said they would be late....waited....they called and said they needed to reschedule...OK. Per their directions, left a note with my cell phone to be contacted. Came home to find parts on top of hot tub...no note, no call, nothing. 3 weeks later, get a call from Madison-someone there got an invoice. WE LIVE IN MILWAUKEE! /called wolf and Amber tells me they don't normally call but she thought they usually leave a ticket of the work order...nothing on door, nothing in mailbox. Shocked to find out they are billing us for $600!! Our hot tub worked fine! Would have never OK'd this, had they called! We were ripped off, big time.

1
★☆☆☆☆

hot tub service needed for jets that were not performing at peak. Sat and waited for 3 hrs., no phone call and no show for service. CAlled and they said they would be late....waited....they called and said they needed to reschedule...OK. Per their directions, left a note with my cell phone to be contacted. Came home to find parts on top of hot tub...no note, no call, nothing. 3 weeks later, get a call from Madison-someone there got an invoice. WE LIVE IN MILWAUKEE! /called wolf and Amber tells me they don't normally call but she thought they usually leave a ticket of the work order...nothing on door, nothing in mailbox. Shocked to find out they are billing us for $600!! Our hot tub worked fine! Would have never OK'd this, had they called! We were ripped off, big time.

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Business Response:

I spoke to Donna in Jan of 2013. We did take care of her concerns. She did post a follow up to her review. I believe all is well and enjoying her hot tub from Wolf Pools and Spas
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Wolf Spas has lots of toys and gadgets for the pool and hot tub as well as all the chemicals you would ever need. The service isn't always as helpful and friendly as I think they should be. The store is clean and it is fun to look at their inventory.

4
★★★★☆

Wolf Spas has lots of toys and gadgets for the pool and hot tub as well as all the chemicals you would ever need. The service isn't always as helpful and friendly as I think they should be. The store is clean and it is fun to look at their inventory.

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Great store for all your spa and pool needs. Staff is courteous and knowledgeable. I always find it reassuring when I have the quality of my pool water tested their for free. I know that their recommendations will be the best for our family pool.

4
★★★★☆

Great store for all your spa and pool needs. Staff is courteous and knowledgeable. I always find it reassuring when I have the quality of my pool water tested their for free. I know that their recommendations will be the best for our family pool.

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Excellent selection of pool, spa and swimming supplies. Also sells pools and spas. For regular customer offers a great sale in April to stock up on supplies. Also can order on line. Quick service and very helpful

5
★★★★★

Excellent selection of pool, spa and swimming supplies. Also sells pools and spas. For regular customer offers a great sale in April to stock up on supplies. Also can order on line. Quick service and very helpful

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