Deriah Salon & Spa

★★★★☆
43.3012 -87.9894
Map and Directions to Deriah Salon & Spa

262-376-1988

W64n707 Washington Ave

Cedarburg, WI

53012

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About Deriah Salon & Spa

Personal Services

Personal Services
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Reviews 1 - 9 of 9.
.

Poor customer service. I had purchased the Groupon for the haircut and color for myself and my sister as a gift. I tried to call and set up an appointment on Monday, with no answer. I tried to call twice. I received a message saying they were only open for retail and bookings from 11am-5pm. I left a message explaining that I would like to set up an appointment for myself and my sister, as I had purchased the Groupon. Finally someone called me back Tuesday at 11:30am. However, they told me that I am not able to use the Groupon and that I would have to return it. Apparently I am considered an "existing customer" because I went there once in 2011. Three years ago. I find that ridiculous. I could see them not honoring it if I was a recent returning customer, or frequented the salon. Now I have to go through the trouble of returning the Groupons, and finding something else. I will never return there again, they have lost my business completely. I had originally thought they were a nice upscale salon, but that is just bad business. I will take my business elsewhere, and so will my sister. De Riah just lost an "existing customer," and a potential new one.

2
★★☆☆☆

Poor customer service. I had purchased the Groupon for the haircut and color for myself and my sister as a gift. I tried to call and set up an appointment on Monday, with no answer. I tried to call twice. I received a message saying they were only open for retail and bookings from 11am-5pm. I left a message explaining that I would like to set up an appointment for myself and my sister, as I had purchased the Groupon. Finally someone called me back Tuesday at 11:30am. However, they told me that I am not able to use the Groupon and that I would have to return it. Apparently I am considered an "existing customer" because I went there once in 2011. Three years ago. I find that ridiculous. I could see them not honoring it if I was a recent returning customer, or frequented the salon. Now I have to go through the trouble of returning the Groupons, and finding something else. I will never return there again, they have lost my business completely. I had originally thought they were a nice upscale salon, but that is just bad business. I will take my business elsewhere, and so will my sister. De Riah just lost an "existing customer," and a potential new one.

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.

This place should have many more reviews or ratings on Yelp.com... They call it Deriah, LTD on there.

This Salon is like Milwaukee's "Beauty" but in Cedarburg. Cute older Victorian home that has been turned into a salon.

My first and only visit to this salon was because they had a Groupon where you spend $50 and get $100 worth of services. It was voted one of the best salons a few years ago so I decided to buy it. Really all I wanted was a ridiculously amazing haircut. So I negotiated that I would have the owner cut my hair which normally costs $72 and add on a glossing treatment to fill in for the extra amount, which cost like $18 and then I'd leave the remaining amount as a prepaid tip.

I was SO excited about going to DeRiah. It took me like 45 to drive there but I will drive a distance for a good hair experience. They greeted me and told me to wait while I had some complimentary tea.

Suddenly I felt rushed and was hurried to the wash station. I noticed the place was packed with teens and found out it was prom night or something (was a friday). The place was manic. I was barely greeted by the owner/head stylist who didn't even have a minute to look at a few of the pictures I brought in or some of the things I wanted to discuss about the cut. Normally, and especially as a new client, the stylist takes a bit of time to have some small talk, but instead she was using me to teach an apprentice or understudy and so it was awkward with someone standing behind me just watching me. Horrible professionalism. I really really wanted to find my new hair stylist.

My haircut turned out really nice - although, because she didn't listen to what I wanted at the back it was on a weird angle. I can tell that she has excellent skills but this whole experience made me feel like I was on an assembly line. I have not been back since because I felt insulted. I wonder if they just used me as a pawn because of the coupon I had bought. If it weren't for the horrible service I think I would have gone back feeling confident that I'd found my new stylist even at the regular cost of $72 per cut. They lost a potential regular customer.

Be careful if you buy a Groupon, because they will put you with a stylist who is on their lower end of experience.

3
★★★☆☆

This place should have many more reviews or ratings on Yelp.com... They call it Deriah, LTD on there.

This Salon is like Milwaukee's "Beauty" but in Cedarburg. Cute older Victorian home that has been turned into a salon.

My first and only visit to this salon was because they had a Groupon where you spend $50 and get $100 worth of services. It was voted one of the best salons a few years ago so I decided to buy it. Really all I wanted was a ridiculously amazing haircut. So I negotiated that I would have the owner cut my hair which normally costs $72 and add on a glossing treatment to fill in for the extra amount, which cost like $18 and then I'd leave the remaining amount as a prepaid tip.

I was SO excited about going to DeRiah. It took me like 45 to drive there but I will drive a distance for a good hair experience. They greeted me and told me to wait while I had some complimentary tea.

Suddenly I felt rushed and was hurried to the wash station. I noticed the place was packed with teens and found out it was prom night or something (was a friday). The place was manic. I was barely greeted by the owner/head stylist who didn't even have a minute to look at a few of the pictures I brought in or some of the things I wanted to discuss about the cut. Normally, and especially as a new client, the stylist takes a bit of time to have some small talk, but instead she was using me to teach an apprentice or understudy and so it was awkward with someone standing behind me just watching me. Horrible professionalism. I really really wanted to find my new hair stylist.

My haircut turned out really nice - although, because she didn't listen to what I wanted at the back it was on a weird angle. I can tell that she has excellent skills but this whole experience made me feel like I was on an assembly line. I have not been back since because I felt insulted. I wonder if they just used me as a pawn because of the coupon I had bought. If it weren't for the horrible service I think I would have gone back feeling confident that I'd found my new stylist even at the regular cost of $72 per cut. They lost a potential regular customer.

Be careful if you buy a Groupon, because they will put you with a stylist who is on their lower end of experience.

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1 out of 1 people found this review helpful.

.

Well educated staff that is always up to date with the lastest trends and tecniques in hair. DeRiah was a very welcoming and comfortable atmosphere. They also have great products for hair, skin and fashion fun!
Wouldn't go anywhere else.

5
★★★★★

Well educated staff that is always up to date with the lastest trends and tecniques in hair. DeRiah was a very welcoming and comfortable atmosphere. They also have great products for hair, skin and fashion fun!
Wouldn't go anywhere else.

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0 out of 1 people found this review helpful.

.

I couldn't find a parking space, no one at front desk when i got there, and service was adequate and expensive.

1
★☆☆☆☆

I couldn't find a parking space, no one at front desk when i got there, and service was adequate and expensive.

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1 out of 1 people found this review helpful.

.

I have been to DeRiah several times and every time is a treat!! Everyone knows my name and says hello. I just had a Brazilian Keretin Straightening treatment and can you say LOVE!!!! My hair is shiny, smooth and takes me no time to get ready. Brittney explained the process and sent me home with the products I needed to take care of my hair. Everything was written out for me along with a personal note. I can't say enough about DeRiah Salon. You must try it!!!!!!!!!!

5
★★★★★

I have been to DeRiah several times and every time is a treat!! Everyone knows my name and says hello. I just had a Brazilian Keretin Straightening treatment and can you say LOVE!!!! My hair is shiny, smooth and takes me no time to get ready. Brittney explained the process and sent me home with the products I needed to take care of my hair. Everything was written out for me along with a personal note. I can't say enough about DeRiah Salon. You must try it!!!!!!!!!!

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0 out of 1 people found this review helpful.

.

I have been going to De Riah for years and have never once had a bad experience. The staff is always very friendly, helpful, and down-to-earth! The prices are very reasonable for the great results! Definitely recommend this salon!

5
★★★★★

I have been going to De Riah for years and have never once had a bad experience. The staff is always very friendly, helpful, and down-to-earth! The prices are very reasonable for the great results! Definitely recommend this salon!

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0 out of 1 people found this review helpful.

.

The DeRiah spa is beautiful and inviting. Unfortunately, the reception staff is not very welcoming. Services were adequate, but pricey. Just couldn't get over the negative first impression. Won't be back.

1
★☆☆☆☆

The DeRiah spa is beautiful and inviting. Unfortunately, the reception staff is not very welcoming. Services were adequate, but pricey. Just couldn't get over the negative first impression. Won't be back.

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1 out of 1 people found this review helpful.

Latest reviews from Citysearch.

.

I've never had a bad experience at Deriah Salon & Spa. I've had a few favorite stylists but Jessica is the best! I live in Singapore now and am moving to Paris, and I always have and will come home to get my hair cut and highlighted with her at Deriah.

I love the location and the ambiance of the whole place. It feels so comfortable and chic with a very homey twist.

I'd absolutely recommend this place. Personally, I have blonde hair which has changed textures throughout the years, but they always manage to do what's right for me. And my brother and my dad have VERY thick hair which they trim and thin out beautifully... and comfortably.

5
★★★★★

I've never had a bad experience at Deriah Salon & Spa. I've had a few favorite stylists but Jessica is the best! I live in Singapore now and am moving to Paris, and I always have and will come home to get my hair cut and highlighted with her at Deriah.

I love the location and the ambiance of the whole place. It feels so comfortable and chic with a very homey twist.

I'd absolutely recommend this place. Personally, I have blonde hair which has changed textures throughout the years, but they always manage to do what's right for me. And my brother and my dad have VERY thick hair which they trim and thin out beautifully... and comfortably.

.

What a great experience! Everyone was so great and the salon had such a down-to-earth athmophere! I couldn't have asked for a better salon!

5
★★★★★

What a great experience! Everyone was so great and the salon had such a down-to-earth athmophere! I couldn't have asked for a better salon!

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