Sunset Family Restaurant

★★★☆☆

About Sunset Family Restaurant

Details
Hours
Mon - Sun 5:00 am - 10:00 pm

Food

Food
More choices in Waukesha:
Resultset_next

Best Table 4 You Company

P.O. Box 1312 Brookfield, WI

Resultset_next

Delafield Brewhaus

3832 Hillside Dr Delafield, WI

3.1667 6
Hi! Sign in to let us know how Sunset Family Restaurant was?
Write a Review
.

I would like to start out by saying that I had never been to this restaurant before and this was a terrible first experience. I will not ever be returning. I came here for breakfast with my boyfriend at around 6:30 a.m. When we first walk in the lady who I am assuming is part owner or has some role in management of the restaurant says to us that she does not want to get up and that we can grab our own menu and seat ourselves. I looked past that first lazy act. Then the booth we sit in there is a dead fly in the window sill full of dust. We look around and the place overall does not seem to be clean. We figure we are already here and to give the food a chance. We get our food and it seems good at first. Until I get to the end of my meal and I find two medium length gray hairs in my food. We proceed to tell the waitress what we had found and she tells us to tell the manager. We then tell her that she should let the manager be aware of the situation for us. We watch the waitress tell the woman our situation and women continues to sit there and read her paper. She does not come up to our table...nothing. When we get up to pay our check assuming she never planned on coming to speak to us the woman asks how our food was acting like she had no idea there was a problem. We then tell her what happened and she said "Oh yes something wrong with your food?..the toast?. " so obviously she was aware and just chose to play "unaware". I proceeded to tell her that it was not about the money my meal was $4.00 and it was simply a terrible experience we had. The woman then says " Oh would taking $2.00 off your meal make you happy?" In my opinion I should have gotten all of my money back just as good customer service to better my experience. She made excuses for the air coming in with the heat which air would also come in during the winter time. But excuses do not mean much anyways. So all in all that was my experience. It was filthy, the people that run this place do not care about how they are perceived or if the customer is happy or not. I WOULD NOT EAT HERE. I would rather eat at McDonald's down the street then this place. SAVE YOUR TIME and Money.

Thank you for taking the time to read this if you have. If I have helped anyone with their opinion before they choose to come here then this review was well worth taking the time to write!

1
★☆☆☆☆

I would like to start out by saying that I had never been to this restaurant before and this was a terrible first experience. I will not ever be returning. I came here for breakfast with my boyfriend at around 6:30 a.m. When we first walk in the lady who I am assuming is part owner or has some role in management of the restaurant says to us that she does not want to get up and that we can grab our own menu and seat ourselves. I looked past that first lazy act. Then the booth we sit in there is a dead fly in the window sill full of dust. We look around and the place overall does not seem to be clean. We figure we are already here and to give the food a chance. We get our food and it seems good at first. Until I get to the end of my meal and I find two medium length gray hairs in my food. We proceed to tell the waitress what we had found and she tells us to tell the manager. We then tell her that she should let the manager be aware of the situation for us. We watch the waitress tell the woman our situation and women continues to sit there and read her paper. She does not come up to our table...nothing. When we get up to pay our check assuming she never planned on coming to speak to us the woman asks how our food was acting like she had no idea there was a problem. We then tell her what happened and she said "Oh yes something wrong with your food?..the toast?. " so obviously she was aware and just chose to play "unaware". I proceeded to tell her that it was not about the money my meal was $4.00 and it was simply a terrible experience we had. The woman then says " Oh would taking $2.00 off your meal make you happy?" In my opinion I should have gotten all of my money back just as good customer service to better my experience. She made excuses for the air coming in with the heat which air would also come in during the winter time. But excuses do not mean much anyways. So all in all that was my experience. It was filthy, the people that run this place do not care about how they are perceived or if the customer is happy or not. I WOULD NOT EAT HERE. I would rather eat at McDonald's down the street then this place. SAVE YOUR TIME and Money.

Thank you for taking the time to read this if you have. If I have helped anyone with their opinion before they choose to come here then this review was well worth taking the time to write!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have eaten here before. Can't believe this happened!

The Sunset Family Restaurant was on TMJ4's Dirty Dining at the end of this past March 2010. Raw food handling followed by handling customer's food was reported. Food was being kept out at too warm a temperature. A prep cooler wasn't keeping food cool enough. Employees weren't washing hands very much or changing gloves after touching raw food such as eggs. The ice machine chute, cutting boards, and meat slicer and grinder were all in need of cleaning.

1
★☆☆☆☆

I have eaten here before. Can't believe this happened!

The Sunset Family Restaurant was on TMJ4's Dirty Dining at the end of this past March 2010. Raw food handling followed by handling customer's food was reported. Food was being kept out at too warm a temperature. A prep cooler wasn't keeping food cool enough. Employees weren't washing hands very much or changing gloves after touching raw food such as eggs. The ice machine chute, cutting boards, and meat slicer and grinder were all in need of cleaning.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I have been going there for business meetings and with my family since I moved to the area. You simply can NOT get a better breakfast anywhere else. Lunch is very filling and cheaper than McFatties, or Booger King. Dinner is has unbelieveable prices on traditional plates, and even non-traditional plates are price very good compared to AppleB's, Outback, etc... The food is great, the customer service is great, the price is excellent, and it is very child friendly. Plus now they have incorporated a couple of flat-panel televisions, so I am there watching the Packers and Brewers games and during the mornings and afternoons on weekdays they put on news channels like CNN or Fox. The previous reviewer owns a restaurant somewhere and is probably jealious. If you never been there, you should go and try their awesome breakfast, filling lunch specials, friday fish fry is excellent, and there dialy dinner special. I really like it there and it has become my second kitchen. BTW, there soups ROCK! Almost forgot, they offer free beer or wine, salad or soup and dessert with there dinners - Who else does that?!?!?! And free soup with a lunch special sandwich. This is the place to be if you need a cheap meal, but don't want to compromise on quality of food. Try it, you won't regret it.

2
★★★★★

I have been going there for business meetings and with my family since I moved to the area. You simply can NOT get a better breakfast anywhere else. Lunch is very filling and cheaper than McFatties, or Booger King. Dinner is has unbelieveable prices on traditional plates, and even non-traditional plates are price very good compared to AppleB's, Outback, etc... The food is great, the customer service is great, the price is excellent, and it is very child friendly. Plus now they have incorporated a couple of flat-panel televisions, so I am there watching the Packers and Brewers games and during the mornings and afternoons on weekdays they put on news channels like CNN or Fox. The previous reviewer owns a restaurant somewhere and is probably jealious. If you never been there, you should go and try their awesome breakfast, filling lunch specials, friday fish fry is excellent, and there dialy dinner special. I really like it there and it has become my second kitchen. BTW, there soups ROCK! Almost forgot, they offer free beer or wine, salad or soup and dessert with there dinners - Who else does that?!?!?! And free soup with a lunch special sandwich. This is the place to be if you need a cheap meal, but don't want to compromise on quality of food. Try it, you won't regret it.

Pros: Price, Food quality and quantity, atmosphere, service

Cons: Sunday breakfast or Friday Fish Fry waiting line, but you'll be happy you waited.

.

My friend and I love to go to lunch here. It's close to our work and the food is quite good. The service is also quite good. Go try it out for yourself.

5
★★★★★

My friend and I love to go to lunch here. It's close to our work and the food is quite good. The service is also quite good. Go try it out for yourself.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

it's a nice little greek restaurant here in Waukesha. You get a decent amount of food for the money. The gyros aren't too bad as well as the monte cristo's. The bathroom could use a bit of a spit shine.

4
★★★★☆

it's a nice little greek restaurant here in Waukesha. You get a decent amount of food for the money. The gyros aren't too bad as well as the monte cristo's. The bathroom could use a bit of a spit shine.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

You'll get a ton of food, but it's just okay. Nothing special here.

1
★★★☆☆

You'll get a ton of food, but it's just okay. Nothing special here.

 

Wait, you're the expert.

If you've been to or used Sunset Family Restaurant, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review