Bms of Waukesha INC

★★★★☆

About Bms of Waukesha INC

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4.1429 7
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After seeing a negative review on the business, I had to speak up. A freind recommended BMS to me about 5 years ago and I could not be happier from the experience. I used to own a garage for about 6 years so I feel I can tell a good mechanic from a poor one. I am now a Senior Mechanical Engineer so I think that I know when a service garage is trying to take advantage of me.
John at BMS has always gone above and beyond doing a great job, each and every time I've had my cars repaired there. He has always given me an honest estimate for the repairs done and often times suggested repair options that would save me money rather than give him additional profit. There is nowhere else that I would take my cars.

5
★★★★★

After seeing a negative review on the business, I had to speak up. A freind recommended BMS to me about 5 years ago and I could not be happier from the experience. I used to own a garage for about 6 years so I feel I can tell a good mechanic from a poor one. I am now a Senior Mechanical Engineer so I think that I know when a service garage is trying to take advantage of me.
John at BMS has always gone above and beyond doing a great job, each and every time I've had my cars repaired there. He has always given me an honest estimate for the repairs done and often times suggested repair options that would save me money rather than give him additional profit. There is nowhere else that I would take my cars.

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I was never there when the old owner had it, but visited for the first time today. Fast, Quick, Easy and John even installed the shocks I brought in. Not only was John pleasant at 8am, but so was the technician. A very good first impression. I would recommend to anyone. John also replies to emails quickly. Thanks BMS.

5
★★★★★

I was never there when the old owner had it, but visited for the first time today. Fast, Quick, Easy and John even installed the shocks I brought in. Not only was John pleasant at 8am, but so was the technician. A very good first impression. I would recommend to anyone. John also replies to emails quickly. Thanks BMS.

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3/23/11: I was towed to BMS as it was near and a friend had recently recommended them. My entire bill, $13.86. I was out of gas (don't judge, the gas gauge was not working and John informed me the tank was leaking at mid-seam)! I could easily have been charged a diagnostic fee (or a fee to go buy gas; 3 gals.). I was towed in at 5:50 PM and the sign says they are open until 6:00 PM; and they were. John, the new owner, is very easy to talk to and friendly. Even though I have been using my past mechanic for 17 years, John is my new mechanic.

5
★★★★★

3/23/11: I was towed to BMS as it was near and a friend had recently recommended them. My entire bill, $13.86. I was out of gas (don't judge, the gas gauge was not working and John informed me the tank was leaking at mid-seam)! I could easily have been charged a diagnostic fee (or a fee to go buy gas; 3 gals.). I was towed in at 5:50 PM and the sign says they are open until 6:00 PM; and they were. John, the new owner, is very easy to talk to and friendly. Even though I have been using my past mechanic for 17 years, John is my new mechanic.

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after reading the negative comment left here i had to speak up.old school reliable honest reasonable

5
★★★★★

after reading the negative comment left here i had to speak up.old school reliable honest reasonable

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I have been using BMS for a long time and have been very satisfied. The first reviewers comments are however, had been unfortunately true. The place was smokey and dirty but the prices were right and I always found the service to be good. Last week I again went in and found that the place was much cleaner, the dog wasn't there and there was no smoking. I t was a pleasant surprise. The service and price were still good. One of the good things about BMS is that they stand behind their warranty. I took my car in for a brake problem and part of the work was covered under warranty and there was no hassle, no questions (even though I did not have my receipt).

If you are looking for a fancy place, avoid them. If you are looking for a good prices and reliable service then they are a good choice.

4
★★★★☆

I have been using BMS for a long time and have been very satisfied. The first reviewers comments are however, had been unfortunately true. The place was smokey and dirty but the prices were right and I always found the service to be good. Last week I again went in and found that the place was much cleaner, the dog wasn't there and there was no smoking. I t was a pleasant surprise. The service and price were still good. One of the good things about BMS is that they stand behind their warranty. I took my car in for a brake problem and part of the work was covered under warranty and there was no hassle, no questions (even though I did not have my receipt).

If you are looking for a fancy place, avoid them. If you are looking for a good prices and reliable service then they are a good choice.

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I see I need to give my opinion since this last one does not represent the service we have had at BMS.

We have had a few different cars there on five or six different occasions.

They were quick and very affordable.

I would highly recommend them - and I do.

And people thank me for it!

4
★★★★☆

I see I need to give my opinion since this last one does not represent the service we have had at BMS.

We have had a few different cars there on five or six different occasions.

They were quick and very affordable.

I would highly recommend them - and I do.

And people thank me for it!

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We brought the car to BMS at about 9:15 am. The owner/worker arrived at 9:30. They did not even take the car for a test drive to see what they thought it might have been. We had explained that we thought it was a hole in the exhaust. Without checking he put it on the garage, lifted it, and insisted that it was the catalytic converter. He knocked on it, and it rattled. Which is the problem and which is why we brough it in. Right away, he gave us a price. They siad 1300, but we would get a discount. So it came out to be 900, with tax being a total of 945.90. We came to pick it up later after they were closed because we had to work all day, and we took off in it, and notcied the sound was worse, louder, and it didnt seem as if they did a single thing. It took them about 2 hours, we know this because they called us RIGHT AWAY when they finished, supposedly. They had a dog running around in the shop, and they were smoking and blowing it in our faces. The place wasnt very professional, and either were the men working. When we came in to get it, they were all sitting around doing absolutely nothing. We had no choice but to put the check on hold until we had to go back and speak with them and ask them what they fixed. If they did replce the catalytic converter like they said they did, we will be able to tell becuase he showed us what he was going too do. Overall, the service was horrible. & ANYONE WHO READS THIS...SHOULD NOT GO AND WASTE YOUR MONEY THERE. It's a waste of time, money, and energy. Places like that just want your money, and they dont do a thing.

1
★☆☆☆☆

We brought the car to BMS at about 9:15 am. The owner/worker arrived at 9:30. They did not even take the car for a test drive to see what they thought it might have been. We had explained that we thought it was a hole in the exhaust. Without checking he put it on the garage, lifted it, and insisted that it was the catalytic converter. He knocked on it, and it rattled. Which is the problem and which is why we brough it in. Right away, he gave us a price. They siad 1300, but we would get a discount. So it came out to be 900, with tax being a total of 945.90. We came to pick it up later after they were closed because we had to work all day, and we took off in it, and notcied the sound was worse, louder, and it didnt seem as if they did a single thing. It took them about 2 hours, we know this because they called us RIGHT AWAY when they finished, supposedly. They had a dog running around in the shop, and they were smoking and blowing it in our faces. The place wasnt very professional, and either were the men working. When we came in to get it, they were all sitting around doing absolutely nothing. We had no choice but to put the check on hold until we had to go back and speak with them and ask them what they fixed. If they did replce the catalytic converter like they said they did, we will be able to tell becuase he showed us what he was going too do. Overall, the service was horrible. & ANYONE WHO READS THIS...SHOULD NOT GO AND WASTE YOUR MONEY THERE. It's a waste of time, money, and energy. Places like that just want your money, and they dont do a thing.

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1 out of 1 people found this review helpful.

 

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