Mill Road Firestone

★★☆☆☆

About Mill Road Firestone

Hours
Mon-Fri 8am-5pm ; Sat Closed ; Sun Closed

Automotive

Automotive
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BEWARE!!!! THIS SHOP WILL TRY AND SELL YOU PARTS YOU DONT NEED!!!...In March '11 I took my truck in for a very very small leak I had and I wanted them to fix it...So I was told to leave my truck so they can check it out...4 hours later I went back to the shop to see how much it was going to cost me, thats when he went on to say that I had all kinds of leaks under my truck...So I asked how many and he told me he dont know it was too many to count, so he gave me this estimate on what I needed and it said i needed a water pump, thermostat and gasket, valve cover gasket, freeze plug and a few other things totaling up to $1400!!!! So that just didnt seem right to me...I took my truck to 2 other shops and they BOTH said only thing I needed was a $10 seal!!!!!I just couldnt believe how they tried to get me!!!Also come to find out my brother-in-law went to this same shop a week before I did and they told him he needed the same parts I did and DIDNT!!! I WILL NEVER AGAIN GO BACK!!!

1
★☆☆☆☆

BEWARE!!!! THIS SHOP WILL TRY AND SELL YOU PARTS YOU DONT NEED!!!...In March '11 I took my truck in for a very very small leak I had and I wanted them to fix it...So I was told to leave my truck so they can check it out...4 hours later I went back to the shop to see how much it was going to cost me, thats when he went on to say that I had all kinds of leaks under my truck...So I asked how many and he told me he dont know it was too many to count, so he gave me this estimate on what I needed and it said i needed a water pump, thermostat and gasket, valve cover gasket, freeze plug and a few other things totaling up to $1400!!!! So that just didnt seem right to me...I took my truck to 2 other shops and they BOTH said only thing I needed was a $10 seal!!!!!I just couldnt believe how they tried to get me!!!Also come to find out my brother-in-law went to this same shop a week before I did and they told him he needed the same parts I did and DIDNT!!! I WILL NEVER AGAIN GO BACK!!!

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I am shocked about the negative review. Since 2000, I have always taken my vehicle to this great shop!! I knew that if I took it there, that I would receive A-1 service....I moved to Franklin 2 years ago and I still drive into town to receive this excellent service..I look forward to getting an accurate diagnosis. May God Bless this WONDERFUL shop!

5
★★★★★

I am shocked about the negative review. Since 2000, I have always taken my vehicle to this great shop!! I knew that if I took it there, that I would receive A-1 service....I moved to Franklin 2 years ago and I still drive into town to receive this excellent service..I look forward to getting an accurate diagnosis. May God Bless this WONDERFUL shop!

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We took our car in for a tune up in March of 09. The car came back with the same issue as it had when we brought it in. As any regular customer you would had figured they would had taken a look at it and fixed it. When we got a call to pick it back up they had told us they fixed the problems already. We paid over 200 dollars for maintenance issues. When we started up the car, it was still in the same condition as it was when we brought it in. Figuring that they told us they gave it an oil change and a tune up on everything already we figured we'd go ahead and just drive it home maybe it just needs a few hours to kick in. After only a couple of weeks we checked and there was no oil in there at all. After going and buying our own oil and putting it in there by ourselves and looking over everything. We knew that when we brought it in NOTHING was done to the car. DO NOT go to this place. They will charge you and not do anything to your car. If you do decide to go, MAKE SURE YOU ARE THERE THE WHOLE TIME WATCHING THEM AND MAKING SURE THEY ARE DOING THERE DAMN JOB.

1
★☆☆☆☆

We took our car in for a tune up in March of 09. The car came back with the same issue as it had when we brought it in. As any regular customer you would had figured they would had taken a look at it and fixed it. When we got a call to pick it back up they had told us they fixed the problems already. We paid over 200 dollars for maintenance issues. When we started up the car, it was still in the same condition as it was when we brought it in. Figuring that they told us they gave it an oil change and a tune up on everything already we figured we'd go ahead and just drive it home maybe it just needs a few hours to kick in. After only a couple of weeks we checked and there was no oil in there at all. After going and buying our own oil and putting it in there by ourselves and looking over everything. We knew that when we brought it in NOTHING was done to the car. DO NOT go to this place. They will charge you and not do anything to your car. If you do decide to go, MAKE SURE YOU ARE THERE THE WHOLE TIME WATCHING THEM AND MAKING SURE THEY ARE DOING THERE DAMN JOB.

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