Pet World Warehouse Outlet

★★☆☆☆
  • 2410 E Moreland Blvd

    Waukesha, WI 53186

    Map & Directions
  • 262-860-1160

About Pet World Warehouse Outlet

Details
Hours
Mon - Fri, 10am - 9pm; Sat, Sun, 10am - 6pm

Pets & Animals

Pets & Animals
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Went here for a third hermit crab to add to my tank at home. One of my crabs just went underground to molt, leaving my other crab rather lonely. We first stopped at the Waukesha Petco on Sunset, but decided to come here after one of the crabs pinched my son (broke his skin!). Well, Pet World's tank was in the most DISGUSTING condition. Besides the poop everywhere, dry as bone sand that barely covered the bottom, about 10 dead crabs, and one poor crab hanging out of its shell in the water dish (probably bugs in its shell), there was one crab that was covered in MAGGOTS! I don't know if it was dead or alive. It was sitting in the water dish, nonetheless. We decided to bring it to a worker's attention. The worker seemed disinterested and ignored us when we mentioned the maggots. She also said that they don't put a lot of sand in the tank because they are getting new shipments of crabs in every 2 weeks (probably because they are all DYING). She treated the crabs like rocks, forcefully moving the branch they were hiding on/under, causing a few to fall off onto the hard dishes and even squishing one. She also was calling the medium-sized crabs jumbos ($12 vs $6). I know a jumbo crab when I see one; these were not. I couldn't stand to look at the maggots any longer, and we decided to leave without buying anything. Poor crabs. :( If they had their kittens or even lizards in such deplorable conditions, they would not be in business. PETA would be on their ass. Their meal worms get better treatment. :(

1
★☆☆☆☆

Went here for a third hermit crab to add to my tank at home. One of my crabs just went underground to molt, leaving my other crab rather lonely. We first stopped at the Waukesha Petco on Sunset, but decided to come here after one of the crabs pinched my son (broke his skin!). Well, Pet World's tank was in the most DISGUSTING condition. Besides the poop everywhere, dry as bone sand that barely covered the bottom, about 10 dead crabs, and one poor crab hanging out of its shell in the water dish (probably bugs in its shell), there was one crab that was covered in MAGGOTS! I don't know if it was dead or alive. It was sitting in the water dish, nonetheless. We decided to bring it to a worker's attention. The worker seemed disinterested and ignored us when we mentioned the maggots. She also said that they don't put a lot of sand in the tank because they are getting new shipments of crabs in every 2 weeks (probably because they are all DYING). She treated the crabs like rocks, forcefully moving the branch they were hiding on/under, causing a few to fall off onto the hard dishes and even squishing one. She also was calling the medium-sized crabs jumbos ($12 vs $6). I know a jumbo crab when I see one; these were not. I couldn't stand to look at the maggots any longer, and we decided to leave without buying anything. Poor crabs. :( If they had their kittens or even lizards in such deplorable conditions, they would not be in business. PETA would be on their ass. Their meal worms get better treatment. :(

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Ive been a "regular" at the three Petworld locations (Hwy 100, 27th St. , and Waukesha) for years, and must say ive been having the worst experience at the Waukesha location recently (past two to three years). The employees and management are NOT FRIENDLY to say the least, Ive been belittled/insulted by a three employees on two separate occasions. I currently operate an aquarium installation and maintenance business and frequent Petworld for aquarium dry goods as they usually have decent prices. Though I am done doing business with this particular location due to the unfriendly staff. I understand business might be slow during these tough economical times, but talking down to, being short and rude with your customers/clients is definately the wrong direction for a successful business, it seems reverse psychology is being used here

1
★☆☆☆☆

Ive been a "regular" at the three Petworld locations (Hwy 100, 27th St. , and Waukesha) for years, and must say ive been having the worst experience at the Waukesha location recently (past two to three years). The employees and management are NOT FRIENDLY to say the least, Ive been belittled/insulted by a three employees on two separate occasions. I currently operate an aquarium installation and maintenance business and frequent Petworld for aquarium dry goods as they usually have decent prices. Though I am done doing business with this particular location due to the unfriendly staff. I understand business might be slow during these tough economical times, but talking down to, being short and rude with your customers/clients is definately the wrong direction for a successful business, it seems reverse psychology is being used here

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I was here last Saturday with my son and we wanted to look at some leopard geckos for his birthday coming up in a few weeks. The lady who assisted us was extremely friendly and knowledgeable but not pushy or anything (i think her name was Pam or Sam or something along that line, i cannot remember for sure). Anyway, she opened the cage for us and let us look at all the geckos for as long as we wanted. She then showed us a set-up they had on display, which I thought was reasonably priced for the amount of supplies that were included and compared to other stores. It was larger than what we were thinking about getting. So she showed us smaller cages and helped us price out smaller set ups. We found one that looked like it fit perfectly on my son's desk. We also found a healthy, good sized baby gecko we really liked.
Originally we only went in to look and get ideas but my son fell in love with that gecko and i was pleased with the price of the smaller set-up. Plus, the employee here was so much friendlier than the other pet store I had gone to the day before. So we decided to purchase the set-up and gecko that day. The lady got us a cart and helped my son pick out the supplies and gave us an information sheet to get us started. The cashiers were also very friendly, asking my son about his new pet and wishing him a happy birthday.
I also picked up a few things for our dog while we were there. The dog supplies were not as good a deal as the gecko stuff but for the service I recieved I did not mind paying a few extra dollars.
All in all, I would recommend this place to anyone looking for a reptile (or any pet-all their animals were alert and playful). The only drawback is the store is very large and supplies are spread out and the store is set-up oddly.

5
★★★★★

I was here last Saturday with my son and we wanted to look at some leopard geckos for his birthday coming up in a few weeks. The lady who assisted us was extremely friendly and knowledgeable but not pushy or anything (i think her name was Pam or Sam or something along that line, i cannot remember for sure). Anyway, she opened the cage for us and let us look at all the geckos for as long as we wanted. She then showed us a set-up they had on display, which I thought was reasonably priced for the amount of supplies that were included and compared to other stores. It was larger than what we were thinking about getting. So she showed us smaller cages and helped us price out smaller set ups. We found one that looked like it fit perfectly on my son's desk. We also found a healthy, good sized baby gecko we really liked.
Originally we only went in to look and get ideas but my son fell in love with that gecko and i was pleased with the price of the smaller set-up. Plus, the employee here was so much friendlier than the other pet store I had gone to the day before. So we decided to purchase the set-up and gecko that day. The lady got us a cart and helped my son pick out the supplies and gave us an information sheet to get us started. The cashiers were also very friendly, asking my son about his new pet and wishing him a happy birthday.
I also picked up a few things for our dog while we were there. The dog supplies were not as good a deal as the gecko stuff but for the service I recieved I did not mind paying a few extra dollars.
All in all, I would recommend this place to anyone looking for a reptile (or any pet-all their animals were alert and playful). The only drawback is the store is very large and supplies are spread out and the store is set-up oddly.

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I've been shopping at this location since 2007 but will not be anymore. EVERY time I come here the products I need are not available! I come to buy stuff for my fish, bird, dogs, and rabbit and I can never get everything I need in one trip; I always have to go back the next week. Also, every time I am there, it seems the employees are grumpier and more pissed of and "annoyed" that they have to stop what they are doing to assist someone (and that INCLUDES the managers). I especially have problems with two specific cashiers and the people that work in the aquarium! The vibe of the whole place is just pure nasty. I'm sure business sucks right now with the economy but you don't have to take it out on your customers! I don't know why I gave this store so many chances but now I'm taking my business elsewhere. I suggest others save themselves the headache and do the same!

1
★☆☆☆☆

I've been shopping at this location since 2007 but will not be anymore. EVERY time I come here the products I need are not available! I come to buy stuff for my fish, bird, dogs, and rabbit and I can never get everything I need in one trip; I always have to go back the next week. Also, every time I am there, it seems the employees are grumpier and more pissed of and "annoyed" that they have to stop what they are doing to assist someone (and that INCLUDES the managers). I especially have problems with two specific cashiers and the people that work in the aquarium! The vibe of the whole place is just pure nasty. I'm sure business sucks right now with the economy but you don't have to take it out on your customers! I don't know why I gave this store so many chances but now I'm taking my business elsewhere. I suggest others save themselves the headache and do the same!

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1 out of 1 people found this review helpful.

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This is one of the worse places to go and buy anything. I was especially shocked by the condition of the bird room and the birds. It was filthy, yes filthy. The birds where very crowded, poop everywhere, very filthy food dishes, old feces covered newspapers in the cages and the parrots and cockatiels were especially dirty. The finches had no nests, straw toys. filthy water and so on. A pet store should model how a prospective owner of a bird or other pet should be taken care of by displaying a safe and clean environment. I was shocked and saddened by such filth! Also, seed moths were flying everywhere. Don't buy from them at all, you may get an infestation of moths in your home and they are hard to get rid of. I have every intention of following up on this to who ever will listen, BBB, state dept of health, humane society and so on. There is no excuse for such piggishnes just to make a buck. There should be ashamed!!!!!! Do not buy anything from them or other places that are like them.

1
★☆☆☆☆

This is one of the worse places to go and buy anything. I was especially shocked by the condition of the bird room and the birds. It was filthy, yes filthy. The birds where very crowded, poop everywhere, very filthy food dishes, old feces covered newspapers in the cages and the parrots and cockatiels were especially dirty. The finches had no nests, straw toys. filthy water and so on. A pet store should model how a prospective owner of a bird or other pet should be taken care of by displaying a safe and clean environment. I was shocked and saddened by such filth! Also, seed moths were flying everywhere. Don't buy from them at all, you may get an infestation of moths in your home and they are hard to get rid of. I have every intention of following up on this to who ever will listen, BBB, state dept of health, humane society and so on. There is no excuse for such piggishnes just to make a buck. There should be ashamed!!!!!! Do not buy anything from them or other places that are like them.

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I go into petworld regularly just to look around, pick up essentials for my fish and hampster. I was browsing through the fish room and heard an employee tell a customer that common plecos are the best algae eaters they can buy. The customer asked if it would be good in a 10 gallon tank. The employee said it will only grow to 6".... WHAT? Common plecos grow to 18" easily. I told the customer that it would easily outgrow the tank and that a bristlenose would be much much better. The employee then said that the common pleco would die before it would reach that size. Well, I guess I should say that the employees do not know jack when it comes to fish. Bristlenose are the absolute BEST algae eater you can buy and stay small (under 6") and common plecos are monsters and are terrible algae eaters. Now I understand that he may have some general knowledge about plecos, but I have bred and raised rare pleco species for years now and felt insulted.

1
★☆☆☆☆

I go into petworld regularly just to look around, pick up essentials for my fish and hampster. I was browsing through the fish room and heard an employee tell a customer that common plecos are the best algae eaters they can buy. The customer asked if it would be good in a 10 gallon tank. The employee said it will only grow to 6".... WHAT? Common plecos grow to 18" easily. I told the customer that it would easily outgrow the tank and that a bristlenose would be much much better. The employee then said that the common pleco would die before it would reach that size. Well, I guess I should say that the employees do not know jack when it comes to fish. Bristlenose are the absolute BEST algae eater you can buy and stay small (under 6") and common plecos are monsters and are terrible algae eaters. Now I understand that he may have some general knowledge about plecos, but I have bred and raised rare pleco species for years now and felt insulted.

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I have been going to the Petworld on Bluemound Rd. now for the last four years on litterlally a daily basis. I've come to be familiar wiht most of the employees and one in particular. An employee whome I thought was helpful, polite, and respectful, and a good "kid". Well, after talking about some personal information to this employee, he continued to "interogate" me with a meniacle attitude. A fellow employee was also present during this conversation. Long story short, after spending thousands of dollars in that store(cat food, scorpions, fish, fish tank and supplies, more cat food, trial and error cat food, etc., he decided to belittle me about how much food I was buying at the time and disrecpected-as in "f--k you, get out of my store" !? Well, never again will I shop at a Petworld and giove them my MILITARY school BENEFITS, and retirement/savings money. And he also thinks that people on unwmploymwnt are lower then he is-including EX-MILITARY war veterans. My business, savings, ROTH IRA, benefits, remaining unemployment that I paid into, will be spent at: Aquatics Unlimited, Petco, and other finer quality pet stores. And if the owners and managers would LISTEN to their long time, very frequen customers about products to get that would actually sell, they may not be loseing sd many customers. I saw more people at Petco than Petworld........and the employee was complaining about how bored he is...............

1
★☆☆☆☆

I have been going to the Petworld on Bluemound Rd. now for the last four years on litterlally a daily basis. I've come to be familiar wiht most of the employees and one in particular. An employee whome I thought was helpful, polite, and respectful, and a good "kid". Well, after talking about some personal information to this employee, he continued to "interogate" me with a meniacle attitude. A fellow employee was also present during this conversation. Long story short, after spending thousands of dollars in that store(cat food, scorpions, fish, fish tank and supplies, more cat food, trial and error cat food, etc., he decided to belittle me about how much food I was buying at the time and disrecpected-as in "f--k you, get out of my store" !? Well, never again will I shop at a Petworld and giove them my MILITARY school BENEFITS, and retirement/savings money. And he also thinks that people on unwmploymwnt are lower then he is-including EX-MILITARY war veterans. My business, savings, ROTH IRA, benefits, remaining unemployment that I paid into, will be spent at: Aquatics Unlimited, Petco, and other finer quality pet stores. And if the owners and managers would LISTEN to their long time, very frequen customers about products to get that would actually sell, they may not be loseing sd many customers. I saw more people at Petco than Petworld........and the employee was complaining about how bored he is...............

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I will NEVER shop at this store again. The birds are kept in cages that are WAY too small. Also, their bulk bird food caused a moth infestation of my pantry. Unclean and do not treat their livestock well. The manager and owner were rude when I tried speaking with them about my concerns. There's a new PetCo on Sunset that will be getting my business from now on.

1
★☆☆☆☆

I will NEVER shop at this store again. The birds are kept in cages that are WAY too small. Also, their bulk bird food caused a moth infestation of my pantry. Unclean and do not treat their livestock well. The manager and owner were rude when I tried speaking with them about my concerns. There's a new PetCo on Sunset that will be getting my business from now on.

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I will never shop here again. I stopped into the store to look at Lady Gouldian finches (prepared to purchase 2 of them, more than $100.00 each), and when I walked into the bird room, I was quickly chased out by a female employee because I had our Golden Retriever with me. Our dog loves to go to the pet stores. The employee told me that the dog could give the birds a disease, because "not everyone takes their dog to the vet". I was highly insulted that she chased us out of the bird room and put back most of the items I came to purchase, except for the parakeet food that I needed. Our dog is well groomed and goes to the vet regularly, she was not very observant of our dog's appearance. No one I know that has knowledge of animals could tell me what kind of disease a dog could pass on to a bird. I will continue to tell this story to everyone I run into to see if they know of the "disease". There are 3 other pet stores on BlueMound Road that would be happy to have my business as we have a variety of pets at home.

1
★☆☆☆☆

I will never shop here again. I stopped into the store to look at Lady Gouldian finches (prepared to purchase 2 of them, more than $100.00 each), and when I walked into the bird room, I was quickly chased out by a female employee because I had our Golden Retriever with me. Our dog loves to go to the pet stores. The employee told me that the dog could give the birds a disease, because "not everyone takes their dog to the vet". I was highly insulted that she chased us out of the bird room and put back most of the items I came to purchase, except for the parakeet food that I needed. Our dog is well groomed and goes to the vet regularly, she was not very observant of our dog's appearance. No one I know that has knowledge of animals could tell me what kind of disease a dog could pass on to a bird. I will continue to tell this story to everyone I run into to see if they know of the "disease". There are 3 other pet stores on BlueMound Road that would be happy to have my business as we have a variety of pets at home.

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I went into this Pet World about 2 months ago to get a fish tank set up and the ladies and gentlemen who worked in the fish area were SO knowledgeable. And not only about their fish, but about products they carried. I was SO pleased with my experience I dropped almost a grand that day, and left tips for the fish employees. Also, the cashiers and stocker who carried my merchandise to my van were extremely friendly. Everyone just seemed to truly care about my needs and I will definitely support this local business again!

5
★★★★★

I went into this Pet World about 2 months ago to get a fish tank set up and the ladies and gentlemen who worked in the fish area were SO knowledgeable. And not only about their fish, but about products they carried. I was SO pleased with my experience I dropped almost a grand that day, and left tips for the fish employees. Also, the cashiers and stocker who carried my merchandise to my van were extremely friendly. Everyone just seemed to truly care about my needs and I will definitely support this local business again!

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I used to do a lot of business with this store at one time. The management and employees were very intelligent, helpful, thoughtful and greeted me when I walked into their business. About three months or so ago, after some employment changes were made that I noticed, I was insulted by two of their (newer) employees when I was planning to make yet another large purchase (well over 600$) for another fish tank set up. I approached the manager and owner about this situation and they did NOT do anything to remedy the situation. I was insulted by them and will NEVER do business with those people ever again. I also called the Better Business Bureau about the matter and left a complaint.

1
★☆☆☆☆

I used to do a lot of business with this store at one time. The management and employees were very intelligent, helpful, thoughtful and greeted me when I walked into their business. About three months or so ago, after some employment changes were made that I noticed, I was insulted by two of their (newer) employees when I was planning to make yet another large purchase (well over 600$) for another fish tank set up. I approached the manager and owner about this situation and they did NOT do anything to remedy the situation. I was insulted by them and will NEVER do business with those people ever again. I also called the Better Business Bureau about the matter and left a complaint.

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1 out of 2 people found this review helpful.

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This pet store is pretty good in comparision to most of the pet stores in the area. They have a large array of pet supplies and have fairly decent prices. I have found that they are a little higher priced than Pet Supplies Plus.

PROS: Location, large amount of supplies
CONS: A little high priced, and don't match prices

4
★★★★☆

This pet store is pretty good in comparision to most of the pet stores in the area. They have a large array of pet supplies and have fairly decent prices. I have found that they are a little higher priced than Pet Supplies Plus.

PROS: Location, large amount of supplies
CONS: A little high priced, and don't match prices

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Pet World Warehouse carries an extraordinary amount of supplies for your pet. There are supplies and food for cats and dogs as well as birds, fish and reptiles. They also have an assortment of birds, fish and reptiles available for purchase. The store is beautifully laid out, well lit and of course pets are welcome. I shop there often for dog food and treats. Rawhide is often on a buy one get one free sale and the availability of numerous foods is astounding. There are bulk treats available for dogs and cats and a myriad of specials at any one given time. If your pet needs it, this place will have it. The staff is extremely courteous and very knowledgeable. Approach any of them with questions and they are happy to help

4
★★★★☆

Pet World Warehouse carries an extraordinary amount of supplies for your pet. There are supplies and food for cats and dogs as well as birds, fish and reptiles. They also have an assortment of birds, fish and reptiles available for purchase. The store is beautifully laid out, well lit and of course pets are welcome. I shop there often for dog food and treats. Rawhide is often on a buy one get one free sale and the availability of numerous foods is astounding. There are bulk treats available for dogs and cats and a myriad of specials at any one given time. If your pet needs it, this place will have it. The staff is extremely courteous and very knowledgeable. Approach any of them with questions and they are happy to help

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