Reid's New Golden Gate Funeral Home

★★★★☆
  • 5665 N Teutonia Ave

    Milwaukee, WI 53209

    Map & Directions
  • 414-358-0538

About Reid's New Golden Gate Funeral Home

Personal Services

Personal Services
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4.0 3
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I would never recommend Reid's New Golden Gate Funeral Home to anyone who cared about their loved one or cares about professionalism and compassion. My family was with my father for hours after he passed away then purchases a new suit for his burial. When we arrived at the funeral home we were shocked and appalled by how he looked. His skin color and shape of his face were completely different. They put fillers in his mouth in place of his dentures when changed his mouth shape and altered his entire appearance. They never called to inquire about his dentures or to notify us when they were going to embalm him so that we know when to bring them. They also polished his fingernails; what 80 year old man do you know that wears nail polish.

The new suit was stained while in their care. When we pointed this out we were told that it would be corrected. On the day of the funeral, the stain actually looked worse. When I showed this to owner Arthur Reid, he very rudely told that "well things happen". I then told him to just get away from me. His response was not to apologize for his poor workmanship but to tell me that he "didn't have to go anywhere". When I told him that I was going to tell everyone in person and on line about his unprofessionalism, only then did he try to apologize.

The staff at Reid's New Golden Gate are business people and death is their business. They don't seem to understand that the death of a loved one is not an everyday occurrence for regular people. There was no warmth, compassion or professionalism felt during the entire process especially by owner Mr. Arthur Reid. Please entrust your loved one to someone else.

1
★☆☆☆☆

I would never recommend Reid's New Golden Gate Funeral Home to anyone who cared about their loved one or cares about professionalism and compassion. My family was with my father for hours after he passed away then purchases a new suit for his burial. When we arrived at the funeral home we were shocked and appalled by how he looked. His skin color and shape of his face were completely different. They put fillers in his mouth in place of his dentures when changed his mouth shape and altered his entire appearance. They never called to inquire about his dentures or to notify us when they were going to embalm him so that we know when to bring them. They also polished his fingernails; what 80 year old man do you know that wears nail polish.

The new suit was stained while in their care. When we pointed this out we were told that it would be corrected. On the day of the funeral, the stain actually looked worse. When I showed this to owner Arthur Reid, he very rudely told that "well things happen". I then told him to just get away from me. His response was not to apologize for his poor workmanship but to tell me that he "didn't have to go anywhere". When I told him that I was going to tell everyone in person and on line about his unprofessionalism, only then did he try to apologize.

The staff at Reid's New Golden Gate are business people and death is their business. They don't seem to understand that the death of a loved one is not an everyday occurrence for regular people. There was no warmth, compassion or professionalism felt during the entire process especially by owner Mr. Arthur Reid. Please entrust your loved one to someone else.

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I would never recommend this funeral home to anyone who cared about their loved or who cares about professionalism and compassion. My family was with my father for hours after he passed away then purchased a new suit for his burial. When

3
★★★★★

I would never recommend this funeral home to anyone who cared about their loved or who cares about professionalism and compassion. My family was with my father for hours after he passed away then purchased a new suit for his burial. When

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Back in 2002 I lost my 5 week old son and Golden Gate Funeral Home handled the arrngements -needless to say this was the worst time of my life ,even so the staff made me feel very welcome and involved with layong my son to rest. I really would like to say thanx for your help and support my family really needed it.

2
★★★★★

Back in 2002 I lost my 5 week old son and Golden Gate Funeral Home handled the arrngements -needless to say this was the worst time of my life ,even so the staff made me feel very welcome and involved with layong my son to rest. I really would like to say thanx for your help and support my family really needed it.

Pros: All around great service

 

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