Ridges Resort & Guest House

★☆☆☆☆
  • 8252 State Highway 57

    Baileys Harbor, WI 54202

    Map & Directions
  • 920-839-2127

About Ridges Resort & Guest House

Hours
Mon. - Sun. 24 Hours

Hotels & Travel

Hotels & Travel
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This place is a dump! It should be condemned. Its website totally misrepresents the quality of the accommodations. Many things are falling apart and the owners do not care as long as they have your credit card number.

0
★☆☆☆☆

This place is a dump! It should be condemned. Its website totally misrepresents the quality of the accommodations. Many things are falling apart and the owners do not care as long as they have your credit card number.

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We stayed three nights in the "Wicker Room" at Baileys Harbor Ridges Resort and Lakeview Suite. We were very dissatisfied. Our expectations for the quality of our accommodations was set by the price, the descriptions provided by the Baileys Harbor Ridges Resort web site and the proprietor's description. I can assure you that the characterization of the "Wicker Room" does not match with the actual quality of the accommodations. We expressed our dissatisfaction and provided a list of issues to the proprietor, and were met with a thin response ("alright then...") and no discussion, apology or offer of adjustment to our bill.

0
★☆☆☆☆

We stayed three nights in the "Wicker Room" at Baileys Harbor Ridges Resort and Lakeview Suite. We were very dissatisfied. Our expectations for the quality of our accommodations was set by the price, the descriptions provided by the Baileys Harbor Ridges Resort web site and the proprietor's description. I can assure you that the characterization of the "Wicker Room" does not match with the actual quality of the accommodations. We expressed our dissatisfaction and provided a list of issues to the proprietor, and were met with a thin response ("alright then...") and no discussion, apology or offer of adjustment to our bill.

Pros: location

Cons: , odor, value

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As groom for a wedding in 2004, I used the Ridges as a site for guests. I had at least five complaints from guests regarding dealings with the owner and his desk clerk. Complaints ranged from harassing phone calls related to check and credit card payments, and full charges for rooms cancelled long before the wedding.

In my own case, on the morning of the wedding, the owner harassed my wife to the point that she paid for a guest's room. This guest stayed elsewhere. Upon sending another guest to take this room, the guest was issued a new room and charged again. The management would give no refund of the $240 overcharge.

0
★☆☆☆☆

As groom for a wedding in 2004, I used the Ridges as a site for guests. I had at least five complaints from guests regarding dealings with the owner and his desk clerk. Complaints ranged from harassing phone calls related to check and credit card payments, and full charges for rooms cancelled long before the wedding.

In my own case, on the morning of the wedding, the owner harassed my wife to the point that she paid for a guest's room. This guest stayed elsewhere. Upon sending another guest to take this room, the guest was issued a new room and charged again. The management would give no refund of the $240 overcharge.

Cons: , desk clerk attitude, customer service

 

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