Don Jacobs Toyota

Don Jacobs Toyota is a great dealership to buy a car from. I've purchased from them, and even sent my mother there because I had such a wonderful experience there! See Dick, he's one of the nicest car guys I've ever met--straight forward kind of guy.

Posted 11/04/09 | Report Abuse

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I just purchase a new Camry from them after shopping 6 other dealers and I am very happy with both the service and the car,it's my first Toyota.I feel like I was treated as a member of the family not just as a regular customer,they say they are family owned and they don't have to follow any corporate guidelines.Maybe that's were the difference is?!The salesman and the manager were fun people to deal with and made my experience painless and match the competitors price.I guess everybody has their own opinion but go ahead and check them out cause they are the best in my opinion.

Posted 05/18/09 | Report Abuse

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I'll spare you all the other problems I had with this dealer and focus on one.

I paid for my car in full with a cashier check (as the dealer had wished) and I was told I'll get my title the next day (because the ladies who have the title have gone home and the titles are closed with no access to them). I neither received it nor know when or if I'll get it without taking this to the court.
Of course, some excuses contrary to what I was told earlier were made up later on, let alone avoiding answering the phone or claiming people are off or not available which seems to be a well-established practice in this dealership once you have a real problem.
I complained to Toyota but they were not able to do much. I was ready to bring them cash and take the check (I originally even offered to pay in cash to start with) but didn't get anywhere with this proposal which means there is some other problem than merely the claim that the check has not cleared. I requested bank confirmation from the dealer that the check has been deposited and received none so far and doesn't look like I will get any.
I'll update this case if I manage to resolve this. Bottom-line, do not trust a single word from this dealer, get a good lawyer before / if you have to go there.

Posted 05/04/09 | Report Abuse

0 out of 1 people found this review helpful.

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This is a very good dealership to consider. Great people! Great hours! Good service! I bought my current car at this dealership and will more than likely buy my next car from them, too. Their 'free oil changes' for life of car ownership is a super deal!

Posted 01/10/09 | Report Abuse

1 out of 3 people found this review helpful.

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I had a direct personalised quote via email for a specific vehicle - I even had the vin #. I followed up with the salesman that I was dealing with and had it confirmed (also in writing via email). I printed the emails and drove the twenty-some miles to Don Jacobs. I test drove the vehicle and decided to buy it. The salesman - to my astonishment - then said that he would not honor the price that I had in writing on two seperate printouts addressed to me from him. Is it any wonder that the public has such a lower-than-low opinion of car salesmen. Don Jacobs Toyota obviously employs either the incompetent or shysters - or both. I would rate the dealership zero stars if I could.

Posted 11/16/08 | Report Abuse

3 out of 3 people found this review helpful.

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Salesman was a liar and made us feel like we didn't know what we were doing, like this was my first time buying a car. The sale was rushed and when it came to signing the final paper work, we walked out after being told just the opposite we were told five minutes earlier. Anything for a sale I will not be doing business with them again

Posted 06/18/08 | Report Abuse

2 out of 3 people found this review helpful.

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I bought a new Camry from Don Jacobs Toyota in Milwaukee and it was a fantastic experience. I usually hate buying cars but this time it was a pleasure. The salesperson was nice, not pushy and went out of his way to help me. The price was the lowest of the 4 dealers I visited and the Camry was perfect when I picked it up. I send everyone that asks to go there and they have all had the same experience so far. The bad review here sounds like their little girl bought a car and mom and dad were mad at her and took it out on the dealership. I didn't feel uncomfortable once and am looking forward to buying from Don Jacobs again in the future.

Phil Slowinski

Posted 05/21/07 | Report Abuse

1 out of 3 people found this review helpful.

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This place should be shut down for taking advantage of my eighteen year old daughter. She was talked into buying a new car after telling them she wanted a used car with payments no more then 300.00 a month. She walked out with a brand new car paying 600.00 a month. They have taken alot a way from her just to make a buck, sad society has to take advantage of young and old people.

Posted 06/28/05 | Report Abuse

2 out of 3 people found this review helpful.

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