Quiet Hut Sports

★★★★☆
  • 186 W Main St

    Whitewater, WI 53190

    Map & Directions
  • 262-473-2950

About Quiet Hut Sports

Hours
Mon-Fri 10am-5:30pm, Sat 9am-5pm

Sports & Recreation

Sports & Recreation
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I don't do 'big box' stores for big purchases and being a woman I know my limits for repairing and maintaining those purchases...I go to QHS. Thanks for being there for all riders AND for keeping me on the road!

2
★★★★★

I don't do 'big box' stores for big purchases and being a woman I know my limits for repairing and maintaining those purchases...I go to QHS. Thanks for being there for all riders AND for keeping me on the road!

Pros: Consistent Service and Quality Products

Cons: None

.

I have visited this store on a number of occasions and have always found it a pleasant experience. The staff are polite and very knowledgeable and helpful when giving advice about bikes, skis and accessories. Their bike repair service is efficient and reasonably priced in my opinion. I will continue to shop there.

5
★★★★★

I have visited this store on a number of occasions and have always found it a pleasant experience. The staff are polite and very knowledgeable and helpful when giving advice about bikes, skis and accessories. Their bike repair service is efficient and reasonably priced in my opinion. I will continue to shop there.

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.

I took my bike to this store to get an estimate on repairing the breaks. I told the woman at the counter that I wanted an estimate only and to do no repairs on the bike without my consent. The repairman was not at the store at the time, so she took my name and phone number and asked me to leave the bike and she would call with an estimate and then I could tell them whether or not to continue with the repairs.
A few days later I get a call from the store saying by bike is ready and the bill is $45ish. I called them back and told them I had not authorized any work to be done on the bike. I spoke to the repairman who, instead of apologizing, was extremely rude. I told him I would be down immediately to pick up my bike and that I would not pay for repairs I did not authorize. His response was that if I didn't pay for the repairs, he would return it to the condition in which I brought it to him. Which he did. In the short amount of time it took me get to the store, he re-broke my bike. Appalling! It was impossible to tell if he'd inflicted any more damage than there originally was, but just the idea of spending more clocktime re-breaking my bike because I refused to pay for unauthorized labor was ridiculous! How rude and immature! I definitely would not recommend this shop to anyone for any reason.

PROS:
CONS: dishonest, rude employees. Stay away!

1
★☆☆☆☆

I took my bike to this store to get an estimate on repairing the breaks. I told the woman at the counter that I wanted an estimate only and to do no repairs on the bike without my consent. The repairman was not at the store at the time, so she took my name and phone number and asked me to leave the bike and she would call with an estimate and then I could tell them whether or not to continue with the repairs.
A few days later I get a call from the store saying by bike is ready and the bill is $45ish. I called them back and told them I had not authorized any work to be done on the bike. I spoke to the repairman who, instead of apologizing, was extremely rude. I told him I would be down immediately to pick up my bike and that I would not pay for repairs I did not authorize. His response was that if I didn't pay for the repairs, he would return it to the condition in which I brought it to him. Which he did. In the short amount of time it took me get to the store, he re-broke my bike. Appalling! It was impossible to tell if he'd inflicted any more damage than there originally was, but just the idea of spending more clocktime re-breaking my bike because I refused to pay for unauthorized labor was ridiculous! How rude and immature! I definitely would not recommend this shop to anyone for any reason.

PROS:
CONS: dishonest, rude employees. Stay away!

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