Scrub A Dub Oil Change Ctr

★★☆☆☆
  • N95w18255 Appleton Ave

    Menomonee Falls, WI 53051

    Map & Directions
  • 262-251-1699

About Scrub A Dub Oil Change Ctr

Categories
  • Doctors
  • Dermatologists
  • Fraxel

Personal Services

Personal Services
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1.6 5
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this is the worst location. Manager was very snotty and very unwilling to take car of the problem. Driver side of car damaged by brushes....I will never go back to this location.

1
★☆☆☆☆

this is the worst location. Manager was very snotty and very unwilling to take car of the problem. Driver side of car damaged by brushes....I will never go back to this location.

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This location severely damaged my van and the manager at the time offered me 7 coupons in exchange for the damages which I accepted. I waited several months to return to this location after the incident but when I returned - the new manager refused to honor my coupons. When asked to speak with the owner - I was told he was preoccupied and would not speak with me. I know of another incident where this location damaged another persons vehicle as well. STAY FAR AWAY and support a business that practices fair and has ethics.

1
★☆☆☆☆

This location severely damaged my van and the manager at the time offered me 7 coupons in exchange for the damages which I accepted. I waited several months to return to this location after the incident but when I returned - the new manager refused to honor my coupons. When asked to speak with the owner - I was told he was preoccupied and would not speak with me. I know of another incident where this location damaged another persons vehicle as well. STAY FAR AWAY and support a business that practices fair and has ethics.

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When I left the car wash and pulled into the sun, the first thing I noticed was a long, perfectly straight scratch running all the way from the bottom to the top of my windshield. My car is brand new, so I quickly notice new damages. The scratch is easily noticeable, and I'm certain I would have seen it before. It definitely came from this car wash, and they never even offered to give me my money back when I complained. I would not advise anyone to visit this car wash.

When I complained, the attendant went back and talked to his manager over the phone. He then explained that the car wash could not have scratched my car, and he repeated this several times. He then suggested that a rock or my wipers had scratched my car. I explained to him that my wipers would have made a circular scratch and that a rock would have made a nick. He was belligerent and continued to insist that the car wash didn't scratch my windshield.

He never offered me my money back. From the very beginning of the discussion he treated me like I wasn't worth his time. The scratch is very large, and I would have noticed it before. I intend to contact the manager myself on Monday, but I remain extremely unimpressed with this car wash and its staff. It's a shame, because up until today, I've been reasonably satisfied.

1
★☆☆☆☆

When I left the car wash and pulled into the sun, the first thing I noticed was a long, perfectly straight scratch running all the way from the bottom to the top of my windshield. My car is brand new, so I quickly notice new damages. The scratch is easily noticeable, and I'm certain I would have seen it before. It definitely came from this car wash, and they never even offered to give me my money back when I complained. I would not advise anyone to visit this car wash.

When I complained, the attendant went back and talked to his manager over the phone. He then explained that the car wash could not have scratched my car, and he repeated this several times. He then suggested that a rock or my wipers had scratched my car. I explained to him that my wipers would have made a circular scratch and that a rock would have made a nick. He was belligerent and continued to insist that the car wash didn't scratch my windshield.

He never offered me my money back. From the very beginning of the discussion he treated me like I wasn't worth his time. The scratch is very large, and I would have noticed it before. I intend to contact the manager myself on Monday, but I remain extremely unimpressed with this car wash and its staff. It's a shame, because up until today, I've been reasonably satisfied.

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I am having trouble changing the rating to 4 star, I had a problem that the manager was not very helpfull with so I contacted the president of the company and he seemed very helpful in resolving the problem so we are both satisfied thank you.

1
★☆☆☆☆

I am having trouble changing the rating to 4 star, I had a problem that the manager was not very helpfull with so I contacted the president of the company and he seemed very helpful in resolving the problem so we are both satisfied thank you.

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1 out of 2 people found this review helpful.

.

You drive right in the port and you wait inside your car while they work on it. Staff is very pleasant and they walk you through what they're doing as they are going along with your oil change. They check lights, tires, and other fluids (fill as needed). I would recommend a coupon as they are about $8.00 - $10.00 above other places for costs, but nevertheless, they go above and beyond and you get a car wash included afterwards anyway. Car wash does a pretty decent job also.

4
★★★★☆

You drive right in the port and you wait inside your car while they work on it. Staff is very pleasant and they walk you through what they're doing as they are going along with your oil change. They check lights, tires, and other fluids (fill as needed). I would recommend a coupon as they are about $8.00 - $10.00 above other places for costs, but nevertheless, they go above and beyond and you get a car wash included afterwards anyway. Car wash does a pretty decent job also.

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0 out of 1 people found this review helpful.

 

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