Choles Floral

★★☆☆☆
  • 1135 Regent St

    Madison, WI 53715

    Map & Directions
  • 608-256-7727

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My mom and I went to Chole's because she had very good experiences with them in the past as far as bouquets for her offices. I wanted some pink and white orchids for my wedding which was the following week. I asked for a wristlet (versus a wedding bouquet) and recieved a bit of a scoff and was questioned for the preference, which I found unneccesary. Nonetheless, the florist said she had a great orchid she would order and would be able to provide me a wristlet and corsages for my and my fiance's family members. I wish I would have asked to see the orchids prior to commiting because they were not of very high quality for what we paid of them and some were damaged when we received them. It didn't mar my fabulous day, but in hindsight it was less than stellar quality.

1
★★☆☆☆

My mom and I went to Chole's because she had very good experiences with them in the past as far as bouquets for her offices. I wanted some pink and white orchids for my wedding which was the following week. I asked for a wristlet (versus a wedding bouquet) and recieved a bit of a scoff and was questioned for the preference, which I found unneccesary. Nonetheless, the florist said she had a great orchid she would order and would be able to provide me a wristlet and corsages for my and my fiance's family members. I wish I would have asked to see the orchids prior to commiting because they were not of very high quality for what we paid of them and some were damaged when we received them. It didn't mar my fabulous day, but in hindsight it was less than stellar quality.

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Rudest flower shop EVER. I called to inquire if they had bittersweet for a delivery and was told I'd have to come in to place the order. I explained I was calling from out of state and was told they couldn't take the order. I was surprised and said "You don't want my business?" and she yelled "I just told you!" Never again.

1
★☆☆☆☆

Rudest flower shop EVER. I called to inquire if they had bittersweet for a delivery and was told I'd have to come in to place the order. I explained I was calling from out of state and was told they couldn't take the order. I was surprised and said "You don't want my business?" and she yelled "I just told you!" Never again.

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This company has the absolute worst customer service I have ever seen. I called to check on an order that should have been delivered 2 days previous, I was told flowers could not be delivered to ICU. When I asked why didn't someone let me know, I was told I could turn that around and ask why you did not know the person was in ICU and they would cancel the order. This was from the manager. I ordered from them 5-6 times per year and will never use them again. Apparently that is fine with them.

1
★☆☆☆☆

This company has the absolute worst customer service I have ever seen. I called to check on an order that should have been delivered 2 days previous, I was told flowers could not be delivered to ICU. When I asked why didn't someone let me know, I was told I could turn that around and ask why you did not know the person was in ICU and they would cancel the order. This was from the manager. I ordered from them 5-6 times per year and will never use them again. Apparently that is fine with them.

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This company is terrible. Everyone answering the phone, the manager & the owner have terrible customer service. I ordered flowers to be delivered before mothers day. The flowers didn't get delivered so I called & they said they wouldn't deliver on Mothers Day. What florist doesn't deliver on Mothers Day? Never use them. This is my second issue with this company. I have learned my lesson.

1
★☆☆☆☆

This company is terrible. Everyone answering the phone, the manager & the owner have terrible customer service. I ordered flowers to be delivered before mothers day. The flowers didn't get delivered so I called & they said they wouldn't deliver on Mothers Day. What florist doesn't deliver on Mothers Day? Never use them. This is my second issue with this company. I have learned my lesson.

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I will never again order flowers from Choles Floral. Choles Floral has very rude customer service. I called to inquire about a delivery that should have occurred 2 days earlier and the manager was very rude. Choles did, however, cancel the charge for the flowers. The delivery mix up was not the fault of Choles, so I called to let them know that after some investigation at the hospital the flowers were found and that I wanted to pay for the flowers. The manager did thank me for my honesty. I let the manager know how poorly I was treated during my first call, and it was then suggested that I must have felt guilty which is why I called to pay for the flowers. I am an honest person and want to pay for honest services rendered, but I will not tolerate rude customer service.

1
★☆☆☆☆

I will never again order flowers from Choles Floral. Choles Floral has very rude customer service. I called to inquire about a delivery that should have occurred 2 days earlier and the manager was very rude. Choles did, however, cancel the charge for the flowers. The delivery mix up was not the fault of Choles, so I called to let them know that after some investigation at the hospital the flowers were found and that I wanted to pay for the flowers. The manager did thank me for my honesty. I let the manager know how poorly I was treated during my first call, and it was then suggested that I must have felt guilty which is why I called to pay for the flowers. I am an honest person and want to pay for honest services rendered, but I will not tolerate rude customer service.

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They have some lovely and cute pots and flowers in shop. Leaves or flowers they have it all. Not too pricey and the shop is a medium size store. Like to shop for flowers for my girl. Also, the lady is very nice and gives you a lot of advice if you need. They have teddy bears too and fancy balloons for gifts. Parking is a little bit hard to get and most probably you park your car at the ramp nearby and walk over the street.

4
★★★★☆

They have some lovely and cute pots and flowers in shop. Leaves or flowers they have it all. Not too pricey and the shop is a medium size store. Like to shop for flowers for my girl. Also, the lady is very nice and gives you a lot of advice if you need. They have teddy bears too and fancy balloons for gifts. Parking is a little bit hard to get and most probably you park your car at the ramp nearby and walk over the street.

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We used Choles as the florist for our wedding and were very pleased. The prices were lower than many of the other florists that we got quotes from and the quality of the flowers was very good. The staff was friendly and offered good suggestions based on what we were looking for. They delivered out to the church and to the reception hall, set everything up, and went back to pick up items the day after the wedding. Choles has been around for a long time and is a good choice for a wedding florist.

4
★★★★☆

We used Choles as the florist for our wedding and were very pleased. The prices were lower than many of the other florists that we got quotes from and the quality of the flowers was very good. The staff was friendly and offered good suggestions based on what we were looking for. They delivered out to the church and to the reception hall, set everything up, and went back to pick up items the day after the wedding. Choles has been around for a long time and is a good choice for a wedding florist.

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This floral center has provided me (PERSONALLY) with the MOST beautiful roses I have ever seen! I'll never forget them. Great service in other respects, too. They're my first choice!

5
★★★★★

This floral center has provided me (PERSONALLY) with the MOST beautiful roses I have ever seen! I'll never forget them. Great service in other respects, too. They're my first choice!

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