Specially Hers

★★★☆☆
  • 115 4th St

    Baraboo, WI 53913

    Map & Directions
  • 608-356-3033

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I can't say anything good about Specially Hers. I was an awful experience there from beginning to end. They don't listen to their customers concerns, only interrupt them repeatedly instead. They kept bragging about how they've been in business for 30 years; however, I have no clue how. They overcharged us when it could have been totally prevented and didn't tell the girls until it was too late to cancel. They ordered too big of sizes I can only assume in hopes of getting more money for the alterations. When a swatch was ordered that also was a nightmare. Nobody knew anything about it even after receiving a call weeks prior it was in the store and the day it was to be picked up. When asked about it, they had to be told to check into it multiple times. They outright lied saying they said they would deliver it when found. Wouldn't you think that after 30 years they'd have a standard place to find all swatches that come in and also not be surprised at the size of them? I won't ever recommend them to anyone and will not set foot in that store ever again.

1
★☆☆☆☆

I can't say anything good about Specially Hers. I was an awful experience there from beginning to end. They don't listen to their customers concerns, only interrupt them repeatedly instead. They kept bragging about how they've been in business for 30 years; however, I have no clue how. They overcharged us when it could have been totally prevented and didn't tell the girls until it was too late to cancel. They ordered too big of sizes I can only assume in hopes of getting more money for the alterations. When a swatch was ordered that also was a nightmare. Nobody knew anything about it even after receiving a call weeks prior it was in the store and the day it was to be picked up. When asked about it, they had to be told to check into it multiple times. They outright lied saying they said they would deliver it when found. Wouldn't you think that after 30 years they'd have a standard place to find all swatches that come in and also not be surprised at the size of them? I won't ever recommend them to anyone and will not set foot in that store ever again.

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I was looking for a mother of the bride dress. I was delighted to receive Amazing customer service and personal attention. I am not a size 8...but jan immediately brought me 6 dresses in my size that met my request for a "timeless and elegant" design. I appreciated the large selection and the personal and courteous assistance. I have been to a number of stores ...but today not only did I find the perfect dress...but I actually enjoyed the experience. Incidentallly. the dog is adorable.

5
★★★★★

I was looking for a mother of the bride dress. I was delighted to receive Amazing customer service and personal attention. I am not a size 8...but jan immediately brought me 6 dresses in my size that met my request for a "timeless and elegant" design. I appreciated the large selection and the personal and courteous assistance. I have been to a number of stores ...but today not only did I find the perfect dress...but I actually enjoyed the experience. Incidentallly. the dog is adorable.

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I went to Especially Hers after going to a Bridal Show in Madison. The owner Jan was horrible and rude. She gave me a strapless bra to try on and I wanted to look at what else they had and she yelled "that is all we have in your size!". Very odd way to treat a customer. I changed my mind about buying my Mother of the Bride dress there and have heard from others that had bad experiences with the owner also. The other sales ladies seemed very nice. The owner should just stay away from her own store.

1
★☆☆☆☆

I went to Especially Hers after going to a Bridal Show in Madison. The owner Jan was horrible and rude. She gave me a strapless bra to try on and I wanted to look at what else they had and she yelled "that is all we have in your size!". Very odd way to treat a customer. I changed my mind about buying my Mother of the Bride dress there and have heard from others that had bad experiences with the owner also. The other sales ladies seemed very nice. The owner should just stay away from her own store.

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0 out of 1 people found this review helpful.

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I want to let those of you considering shopping for a dress at Especially Hers that the previous negative reviews are from people who truly do not appreciate what this store has to offer. You are not going to Chicago to shop and that is the beauty of the store!! No fakey salespeople here, just genuine helpful and knowledgeable sales staff. It is a great shop to actually TRY on dresses instead of the typical bridal stores that have a bunch of size 8 dresses and you have to use clips on or where you have to partially put on a too small dress and try to "envision" what the dress might look like in your size! They have racks of dresses in a variety in different lengths, styles and colors, shoes and other accessories as well. I bought both my wedding dress there and also a mother of the bride dress plus shoes, and they were reasonable and beautiful. I appreciated the honesty and helpful of all the clerks I worked with. I appreciated that I could look through a large variety of dresses at my own pace without someone hovering but always available to help!! The dressing rooms are not fancy, but I do not want to pay for the dressing room, just the dress! I ordered the dress I wanted, and it was in expected to take about 10 days, but came in 5 days after ordering it!! I highly recommend this store !!

5
★★★★★

I want to let those of you considering shopping for a dress at Especially Hers that the previous negative reviews are from people who truly do not appreciate what this store has to offer. You are not going to Chicago to shop and that is the beauty of the store!! No fakey salespeople here, just genuine helpful and knowledgeable sales staff. It is a great shop to actually TRY on dresses instead of the typical bridal stores that have a bunch of size 8 dresses and you have to use clips on or where you have to partially put on a too small dress and try to "envision" what the dress might look like in your size! They have racks of dresses in a variety in different lengths, styles and colors, shoes and other accessories as well. I bought both my wedding dress there and also a mother of the bride dress plus shoes, and they were reasonable and beautiful. I appreciated the honesty and helpful of all the clerks I worked with. I appreciated that I could look through a large variety of dresses at my own pace without someone hovering but always available to help!! The dressing rooms are not fancy, but I do not want to pay for the dressing room, just the dress! I ordered the dress I wanted, and it was in expected to take about 10 days, but came in 5 days after ordering it!! I highly recommend this store !!

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.

Horrible experience! Do Not Go There! I was never treated so rude in my life. I'm a 60 year old woman and was treated like a bag lady. I needed a mother of the bride dress. It should have been a happy experience. Not So! I made the 2 hour trip (4 total) after being told on the phone they carried petite sizes. When the rude saleslady asked if she could help me I told her I needed a petite size. She huffed that they didn't have any. After telling her of my phone call she pulled out 4 dresses, shoved them at me and told me to try them on. When I didn't step out of the (drab and dirty) dressing room she got really bitchy and said she couldn't help me if she couldn't see them. Obviously if I would have liked them I would have come out. My husband was sitting there waiting for me to show him as well. When I came out I handed the 4 dresses back to her. She shoved one more at me which I tried, liked and bought. Only because I was desperate and didn't have time to order or do alterations. Prior to my purchase I inquired about a particular brand dress that I had seen and tried on elsewhere. The nasty lady indicated that they carried a few "but they are $700" as though to say I couldn't afford them anyway. I had all I could do to pay for my purchase and leave the store before I did or said something I might regret later. Believe me it was very difficult for me to give her my money after being treated like that. She treats her dog better (he was there too).
Please do not recommend anyone to go there especially a bride. They'll leave in tears! I work with the public and if I treated people like that I wouldn't have a job for very long. I'm guessing I was dealing with the owner and she can't be fired. She should do her customers and sales staff a favor and stay home!!! Let me also mention how filthy the store is. I was in a 2nd hand store that was cleaner and had more class. I don't know how they are able to keep the doors open! There are plenty of other bridal shops where you will be treated like royalty. Don't ruin your experience by going to this one!!!!

1
★☆☆☆☆

Horrible experience! Do Not Go There! I was never treated so rude in my life. I'm a 60 year old woman and was treated like a bag lady. I needed a mother of the bride dress. It should have been a happy experience. Not So! I made the 2 hour trip (4 total) after being told on the phone they carried petite sizes. When the rude saleslady asked if she could help me I told her I needed a petite size. She huffed that they didn't have any. After telling her of my phone call she pulled out 4 dresses, shoved them at me and told me to try them on. When I didn't step out of the (drab and dirty) dressing room she got really bitchy and said she couldn't help me if she couldn't see them. Obviously if I would have liked them I would have come out. My husband was sitting there waiting for me to show him as well. When I came out I handed the 4 dresses back to her. She shoved one more at me which I tried, liked and bought. Only because I was desperate and didn't have time to order or do alterations. Prior to my purchase I inquired about a particular brand dress that I had seen and tried on elsewhere. The nasty lady indicated that they carried a few "but they are $700" as though to say I couldn't afford them anyway. I had all I could do to pay for my purchase and leave the store before I did or said something I might regret later. Believe me it was very difficult for me to give her my money after being treated like that. She treats her dog better (he was there too).
Please do not recommend anyone to go there especially a bride. They'll leave in tears! I work with the public and if I treated people like that I wouldn't have a job for very long. I'm guessing I was dealing with the owner and she can't be fired. She should do her customers and sales staff a favor and stay home!!! Let me also mention how filthy the store is. I was in a 2nd hand store that was cleaner and had more class. I don't know how they are able to keep the doors open! There are plenty of other bridal shops where you will be treated like royalty. Don't ruin your experience by going to this one!!!!

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0 out of 1 people found this review helpful.

.

Going to Especially Hers in Baraboo, was the best choice I could have made. All the sales ladies could not have been more Friendly, Helpful, Outgoing and Courteous, when I was looking for and trying on my WEDDING dress. They bent over backwards for myself and for my wedding party. I even dropped into the store two times after ordering my dress with some questions. The salesladies were very helpful and we even joked back and forth about different things.I can not say enough about the seamstress (BEV) that went out of her way to explain certain details to my future mother-in-law that will be doing the altering. So for all the young ladies and young at heart ladies all I can say is give yourself time to look and shop. Have patients because , if you want something to looking stunning and awesome it takes time to make. You cannot expect any company to make a grand gown overnight. Karen

5
★★★★★

Going to Especially Hers in Baraboo, was the best choice I could have made. All the sales ladies could not have been more Friendly, Helpful, Outgoing and Courteous, when I was looking for and trying on my WEDDING dress. They bent over backwards for myself and for my wedding party. I even dropped into the store two times after ordering my dress with some questions. The salesladies were very helpful and we even joked back and forth about different things.I can not say enough about the seamstress (BEV) that went out of her way to explain certain details to my future mother-in-law that will be doing the altering. So for all the young ladies and young at heart ladies all I can say is give yourself time to look and shop. Have patients because , if you want something to looking stunning and awesome it takes time to make. You cannot expect any company to make a grand gown overnight. Karen

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0 out of 1 people found this review helpful.

.

EVERY SINGLE TIME that I have gone to this store in the past 8 yrs, I have been mistreated, abused, degraded and distressed. The minute you walk in, the workers follow you around like an unwanted shadow. Then, they critique everything you look at. For example, they told a friend of mine that she was "too old" for the dress she was looking at...

In addition, the workers are snappy and ill-mannered, constantly saying snide remarks meant to hurt and degrade you...They almost ruined my wedding dress try-on experience with this behavior. I had to walk out and seek another establishment for my wedding dress purchase. This is my consistent experience with this store's staff, especially the manager. When I brought up this conduct to the manager, she never apologized and instead took the defensive, publicly berating me in front of others customers...completely rude and uncalled for.

I will never give a penny of my hard-earned money to this establishment and its ungrateful, rude staff. In addition, the clothing is horrible/dreadfully ugly and overpriced. I highly suggest you seek apparel elsewhere to preserve your sanity and good style.

I would venture to say this person who reviewed before me must be an employee posing as a customer. I have had consistently bad experiences at this establishment.

1
★☆☆☆☆

EVERY SINGLE TIME that I have gone to this store in the past 8 yrs, I have been mistreated, abused, degraded and distressed. The minute you walk in, the workers follow you around like an unwanted shadow. Then, they critique everything you look at. For example, they told a friend of mine that she was "too old" for the dress she was looking at...

In addition, the workers are snappy and ill-mannered, constantly saying snide remarks meant to hurt and degrade you...They almost ruined my wedding dress try-on experience with this behavior. I had to walk out and seek another establishment for my wedding dress purchase. This is my consistent experience with this store's staff, especially the manager. When I brought up this conduct to the manager, she never apologized and instead took the defensive, publicly berating me in front of others customers...completely rude and uncalled for.

I will never give a penny of my hard-earned money to this establishment and its ungrateful, rude staff. In addition, the clothing is horrible/dreadfully ugly and overpriced. I highly suggest you seek apparel elsewhere to preserve your sanity and good style.

I would venture to say this person who reviewed before me must be an employee posing as a customer. I have had consistently bad experiences at this establishment.

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1 out of 2 people found this review helpful.

.

I recommend this shop highly! I needed a mother of the groom dress and my sister, friends and I had a great time selecting from their many outfits. The employee helping us was so kind and helpful it made buying my dress for that special day fun and a time to remember. I was very satisfied with all they had to offer in different levels of formality and price.

5
★★★★★

I recommend this shop highly! I needed a mother of the groom dress and my sister, friends and I had a great time selecting from their many outfits. The employee helping us was so kind and helpful it made buying my dress for that special day fun and a time to remember. I was very satisfied with all they had to offer in different levels of formality and price.

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0 out of 1 people found this review helpful.

 

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