Ben Franklin

Very poor customer service. I had the store doors close right in my face at 10 minutes before the store actually closed. With no apology or acknowledgement. I was completely disregarded as a customer. In this day and age businesses should be appreciative for our business as customers. I have worked in retail myself for the last 20 years. This is the first time I have complained about a store, but I will go out of my way to shop at Michaels and JoAnn fabrics. I will share this experience with all that use this store as a "hometown" go to store for crafts and gifts.

I go in this store often and every time I hope for a better experience.... but that never happens. The staff is SO unfriendly!!! I want to support the local businesses, but I just don't think I can support this store any more. They have cute stuff, most of which is overpriced, but the service is just horrible. Until there is a sign up that says "Under New Management" I will not go in to Ben Franklin or recommend it to anyone else.

I LOVE this store! I shop here for school report supplies for my son. The quality of their interior decorations are superb. Before shopping at a high-end store for decorations...check them out. You will be happy you did...plus, you'll save yourself some money.

this store has a great variety of crafts, fabric, gifts, hobby sets, art sets, and even has classes on specific crafting segments. If you can't find it anywhere else I would suggest checking this store out.

They have a quilt show wich is so wonderful to view and see the patterns people have come up with.

On the down side they are a bit more expensive than other crafting stores.

The Ben Franklin in Oconomowoc has a little bit of everything for everybody - from home decor to fabric. Some of the larger categories of things they have:
Photo/Picture framing
Fabrics & Sewing
Home Decor
Toys (and toy modeling)
Artificial Flowers
Scrapbooking material
Paints
Games
Holiday Decor
Office/School Supplies

and more. You can find just about anything at Ben Franklin.

PROS: They carry just about everything!
CONS: