Crestwood Inn

★★★☆☆
  • N6215 Us Highway 51

    Pardeeville, WI 53954

    Map & Directions
  • 608-742-6333

About Crestwood Inn

Categories
  • Restaurants
  • Fast Food Restaurants
  • Steakhouse Restaurants
Details
  • Brunch
  • Carry Out

Food

Food
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2.5 2
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Four of us went to Crestwood on Sunday, September 18, 2011 for a birthday dinner; we all ordered steaks, if you like your steak rare/medium rare do not order it, ours' came out well done.

We informed the waitress, who indicated she would inform the cook, 20 minutes later there was no response from staff. With everyone else eating and no response from the server the steak was eaten.

Upon receipt of the bill, there was no discount given for the error. When this was brought up to the server and Karen, the owner while paying the bill, the server walked away and Karen indicated that it is our policy if they eat the steak we charge for it.

I have never been so embarrassed to be in my hometown, featuring a local restaurant and receive that type of service. Apparently, Crestwood does not value its customers.

I have never been so moved to write a review before but this was so unacceptable that it should be out for your consideration.
(Please note that when my food came out luke warm at another restaurant, not expect anything, the restaurant was embarrassed by their service and took care of the entire bill which was twice as much as this was.)

2
★★☆☆☆

Four of us went to Crestwood on Sunday, September 18, 2011 for a birthday dinner; we all ordered steaks, if you like your steak rare/medium rare do not order it, ours' came out well done.

We informed the waitress, who indicated she would inform the cook, 20 minutes later there was no response from staff. With everyone else eating and no response from the server the steak was eaten.

Upon receipt of the bill, there was no discount given for the error. When this was brought up to the server and Karen, the owner while paying the bill, the server walked away and Karen indicated that it is our policy if they eat the steak we charge for it.

I have never been so embarrassed to be in my hometown, featuring a local restaurant and receive that type of service. Apparently, Crestwood does not value its customers.

I have never been so moved to write a review before but this was so unacceptable that it should be out for your consideration.
(Please note that when my food came out luke warm at another restaurant, not expect anything, the restaurant was embarrassed by their service and took care of the entire bill which was twice as much as this was.)

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This is a great place to take family and guests for Sunday brunch! They have a wide selection to choose from, and everything is tasty, hot, and beautifully presented. They also have a full-service bar. It's a nice restaurant.

3
★★★☆☆

This is a great place to take family and guests for Sunday brunch! They have a wide selection to choose from, and everything is tasty, hot, and beautifully presented. They also have a full-service bar. It's a nice restaurant.

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