Krueger's Auto Tech Center

★★★☆☆
Quality Automotive Parts, Service and Repairs.
  • W61N225 Cardinal Ave

    Cedarburg, WI 53012

    Map & Directions
  • 262-375-4555

Automotive

Automotive
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Poor service & poor follow-up with problems.

0
★☆☆☆☆

Poor service & poor follow-up with problems.

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I went to Kruegers because of their big Humane Society Fundraiser in July; so glad I did. Since then I have taken all three of our cars there. So far I got two cars tuned up, a great deal on quality tires for my Honda Pilot, an inexpensive repair on Grandma's AC and an estimate for several hundred dollars less that an un-named dealership quoted me for my tire pressure monitoring system problem. I have complete faith in the integrity and ability of Kruegers.\r\n\r\nRegarding the woman at the service desk...\r\n\r\nI know she attends training workshops and is very knowledgeable in her field. I found her to be NOT ONLY knowledgeable but helpful, friendly and respectful of my time. I highly recommend Krueger's.\r\n

2
★★★★★

I went to Kruegers because of their big Humane Society Fundraiser in July; so glad I did. Since then I have taken all three of our cars there. So far I got two cars tuned up, a great deal on quality tires for my Honda Pilot, an inexpensive repair on Grandma's AC and an estimate for several hundred dollars less that an un-named dealership quoted me for my tire pressure monitoring system problem. I have complete faith in the integrity and ability of Kruegers.\r\n\r\nRegarding the woman at the service desk...\r\n\r\nI know she attends training workshops and is very knowledgeable in her field. I found her to be NOT ONLY knowledgeable but helpful, friendly and respectful of my time. I highly recommend Krueger's.\r\n

.

This may be a good place to take my car, but I'll never know. I live nearby and get a ton of solicitations from them. Having recently moved to Cedarburg, I wanted to try them, as an alternative to the dealer. BUT, I just tried to call to make an appointment and the woman who answered the phone was so rude and impatient, I finally gave up. If she had something else to do, to the point that she couldn't get me off the phone fast enough, maybe she could - in a friendly way - offer to call me back. What a bitch.

0
★☆☆☆☆

This may be a good place to take my car, but I'll never know. I live nearby and get a ton of solicitations from them. Having recently moved to Cedarburg, I wanted to try them, as an alternative to the dealer. BUT, I just tried to call to make an appointment and the woman who answered the phone was so rude and impatient, I finally gave up. If she had something else to do, to the point that she couldn't get me off the phone fast enough, maybe she could - in a friendly way - offer to call me back. What a bitch.

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This place does sooo much for the community it is the only place I go to now.\r\nI just recently received a letter stating they are doing a fundraiser for the Ozaukee County Humane Society.\r\nEvery oil change that they do money will be donated! They also show you what they did to your vehicle when fixed. I love their cookies and apples in the waiting room. Its also nice to see magazine that I like not just ones for men only.\r\n

2
★★★★★

This place does sooo much for the community it is the only place I go to now.\r\nI just recently received a letter stating they are doing a fundraiser for the Ozaukee County Humane Society.\r\nEvery oil change that they do money will be donated! They also show you what they did to your vehicle when fixed. I love their cookies and apples in the waiting room. Its also nice to see magazine that I like not just ones for men only.\r\n

Pros: Womans' workshops & frundraisers for the Humane Soceity

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Walked in thinking that I would get friendly assistance. No walked away spending well over 2500.00 for a car that ran a week and all work done was unsatisfactory, to put it mildly. Or how about the time I was charged $500.00 to clip a wire! Or being told that I need a radiator, when I just had a brand new one installed.\r\n\r\nDO NOT GO TO THIS PLACE!!!!!!!!

0
★☆☆☆☆

Walked in thinking that I would get friendly assistance. No walked away spending well over 2500.00 for a car that ran a week and all work done was unsatisfactory, to put it mildly. Or how about the time I was charged $500.00 to clip a wire! Or being told that I need a radiator, when I just had a brand new one installed.\r\n\r\nDO NOT GO TO THIS PLACE!!!!!!!!

.

This is a great auto repair shop. They have a very charismatic front desk woman who answers and returns all calls (no answering machine or press this button here). They are fast, honest with estimates and will do what they can to save you money not make excuses as to what else needs to be repaired. I had my fuel pump replaced on my 92 Chevy Astro Van and all the other shops I called talked about the sending unit as well so I knew this shop was on the up and up, BUT when they got it up on the hoist they said they should be able to just replace the fule pump and save me $200. They had it towed in and estimated in a day, abd repaired and ready for me the next day! They also called out of the blue the next week to see if everything was still A okay.

2
★★★★★

This is a great auto repair shop. They have a very charismatic front desk woman who answers and returns all calls (no answering machine or press this button here). They are fast, honest with estimates and will do what they can to save you money not make excuses as to what else needs to be repaired. I had my fuel pump replaced on my 92 Chevy Astro Van and all the other shops I called talked about the sending unit as well so I knew this shop was on the up and up, BUT when they got it up on the hoist they said they should be able to just replace the fule pump and save me $200. They had it towed in and estimated in a day, abd repaired and ready for me the next day! They also called out of the blue the next week to see if everything was still A okay.

Pros: Everything

Cons: Nothing

 

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