Atlantis Waterpark Hotel & Suites

★★★☆☆
  • 1570 Wisconsin Dells Pkwy

    Wisconsin Dells, WI 53965

    Map & Directions
  • 800-800-6179

About Atlantis Waterpark Hotel & Suites

Categories
Hours
Mon. - Sun. 24 Hours

Hotels & Travel

Hotels & Travel
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This Place is terrible.. when we checked in, the first crappy experience was the luggage cart had 3 flat tires. there are random stair cases and we still had to carry our luggage down the stairs and 1/2 way down the hall to our room after

3
★★★★★

This Place is terrible.. when we checked in, the first crappy experience was the luggage cart had 3 flat tires. there are random stair cases and we still had to carry our luggage down the stairs and 1/2 way down the hall to our room after

.

We thought it sounded nice, the Atlantis with two indoor pools, and booked this hotel for three nights at the Dells. Big mistake. The pools were for kids under 11 so us two adults didn't feel right about being there kidless. Went to the poolside bar when we got there first night and it was closed. The room was ugly, the bathroom had chipped paint and broken fixtures, and the halls smelled funny. The desk staff was rude. There were cameras everywhere - that should have been a clue about problems. We were stolen from, two items from my suitcase, from a zipped area of my suitcase. I reported it and the manager looked into it and called me back to tell me that they could not find what I was missing after they checked with housekeeping and laundry... Of course they are not going to find it, did they think their staff would say, "Yes, we went into her suitcase and took a couple of things." When I asked for an upgrade to a jacuzzi room for my trouble, they said no problem but wanted to charge me $20 for it. What was stolen from me was worth more than $20! We are SORRY that we stayed there and hope that NO ONE else makes the same MISTAKE.
Not worth it!!

0
★☆☆☆☆

We thought it sounded nice, the Atlantis with two indoor pools, and booked this hotel for three nights at the Dells. Big mistake. The pools were for kids under 11 so us two adults didn't feel right about being there kidless. Went to the poolside bar when we got there first night and it was closed. The room was ugly, the bathroom had chipped paint and broken fixtures, and the halls smelled funny. The desk staff was rude. There were cameras everywhere - that should have been a clue about problems. We were stolen from, two items from my suitcase, from a zipped area of my suitcase. I reported it and the manager looked into it and called me back to tell me that they could not find what I was missing after they checked with housekeeping and laundry... Of course they are not going to find it, did they think their staff would say, "Yes, we went into her suitcase and took a couple of things." When I asked for an upgrade to a jacuzzi room for my trouble, they said no problem but wanted to charge me $20 for it. What was stolen from me was worth more than $20! We are SORRY that we stayed there and hope that NO ONE else makes the same MISTAKE.
Not worth it!!

Pros: Location

Cons: Staff was rude, needs to be updated, dirty

.

I am not really sure why people think these domed hotels in the Dells are so fun. To me, there are only so many times I can go down the same slide, and for $200 a night, I expect some decent cuisine available in my hotel, not beer in plastic cups. But that's just me. You'll ave a great time, so will your kids.

3
★★★☆☆

I am not really sure why people think these domed hotels in the Dells are so fun. To me, there are only so many times I can go down the same slide, and for $200 a night, I expect some decent cuisine available in my hotel, not beer in plastic cups. But that's just me. You'll ave a great time, so will your kids.

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