Van Vreede's Appliance

★★★★☆
  • 2180 W Mason St

    Green Bay, WI 54303

    Map & Directions
  • 920-498-6200

4.3529 17
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In 2012 we purchased a Bosch dishwasher and had it installed using their recommended plumber. Now two years later the dishwasher does not fully drain. Called Van Vreedes to schedule a service call. Service man came and said it was not

3
★★★★★

In 2012 we purchased a Bosch dishwasher and had it installed using their recommended plumber. Now two years later the dishwasher does not fully drain. Called Van Vreedes to schedule a service call. Service man came and said it was not

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The customer service I got here is excellent. The staff is knowledgeable, friendly, and very helpful. I work customer service for a living so I know good service when I get it and really appreciate it. The quality of the people and the

3
★★★★★

The customer service I got here is excellent. The staff is knowledgeable, friendly, and very helpful. I work customer service for a living so I know good service when I get it and really appreciate it. The quality of the people and the

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Van Vreede's always helps us with our household needs. They do this with the knowledge of the product and friendly service. We always shop at Van Vreede's. Scott Steffke was friendly & helpful with our purchase.

5
★★★★★

Van Vreede's always helps us with our household needs. They do this with the knowledge of the product and friendly service. We always shop at Van Vreede's. Scott Steffke was friendly & helpful with our purchase.

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Van Vreede's always helps us with our household needs. They do this with the knowledge of the product and friendly service.

We always shop at Van Vreede's.

Scott Steffke was friendly & helpful with our purchase.

3
★★★★★

Van Vreede's always helps us with our household needs. They do this with the knowledge of the product and friendly service.

We always shop at Van Vreede's.

Scott Steffke was friendly & helpful with our purchase.

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Scott "Basil" was very helpful with making my decision about purchasing a HE wash machine. He has great sales tactic and was great at getting me an affordable deal. I will definitely come back to purchase my dryer when needed!

5
★★★★★

Scott "Basil" was very helpful with making my decision about purchasing a HE wash machine. He has great sales tactic and was great at getting me an affordable deal. I will definitely come back to purchase my dryer when needed!

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Compare prices from other places online. Very helpful. Answered all questions & pointed out different things to make a better choice in what to buy.

5
★★★★★

Compare prices from other places online. Very helpful. Answered all questions & pointed out different things to make a better choice in what to buy.

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Great Service in the store. Even offered price match to competitors!\r
\r
Would come back again!

3
★★★★★

Great Service in the store. Even offered price match to competitors!\r
\r
Would come back again!

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She helped us out with appliances and gave us not only a great price but many options! She really knows her stuff!!!

3
★★★★★

She helped us out with appliances and gave us not only a great price but many options! She really knows her stuff!!!

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The knowledge of the sales staff was superb. They worked to find me the best deal available on a TV that met my needs.

3
★★★★★

The knowledge of the sales staff was superb. They worked to find me the best deal available on a TV that met my needs.

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I have purchased several appliances from Van Vreede's over the years and have always had a pleasant experience in both the purchase as well as the delivery.

The sales rep was very knowledgeable and explained all options rather than place

3
★★★★★

I have purchased several appliances from Van Vreede's over the years and have always had a pleasant experience in both the purchase as well as the delivery.

The sales rep was very knowledgeable and explained all options rather than place

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Simple as this: STAY AWAY!!!!!!!!!

3
★★★★★

Simple as this: STAY AWAY!!!!!!!!!

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They have nice products but after the sale is horrible. They use outside service repair companies and will not stand behind them. We had an issue with a repair and I contacted Van Vreedes informing them of the poor service by the repair company and they said we need to take it up with them. Keep in mind, this appliance was only 2 weeks old and obviously still under warranty. What a joke.

Stay away. A total rip off.

0
★☆☆☆☆

They have nice products but after the sale is horrible. They use outside service repair companies and will not stand behind them. We had an issue with a repair and I contacted Van Vreedes informing them of the poor service by the repair company and they said we need to take it up with them. Keep in mind, this appliance was only 2 weeks old and obviously still under warranty. What a joke.

Stay away. A total rip off.

Pros: none

Cons: everything

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Van Vreede's has tried 5 times to get us an TV stand that is put together correctly or not damaged... 5 times! We are now trying again. Service people are great our sales guy was awesome but the managers are HORRIBLE! Excuse after excuse how it is not their fault it is the manufacturer.. excuse me I am buying from them not the manufacturer right?!?! Manager yells as I demand a good product...Doesn't think I should be upset that I ordered the product the first week of November and we are in April and it still isn't correct! Then our couch broke 3 days after it was delivered, again... manufactured wrong... Ok I get it sometimes there are issues but now we wait another 6 weeks because you know it has to come from AZ. Seriously what kind of joke of an operation is this place?

0
★☆☆☆☆

Van Vreede's has tried 5 times to get us an TV stand that is put together correctly or not damaged... 5 times! We are now trying again. Service people are great our sales guy was awesome but the managers are HORRIBLE! Excuse after excuse how it is not their fault it is the manufacturer.. excuse me I am buying from them not the manufacturer right?!?! Manager yells as I demand a good product...Doesn't think I should be upset that I ordered the product the first week of November and we are in April and it still isn't correct! Then our couch broke 3 days after it was delivered, again... manufactured wrong... Ok I get it sometimes there are issues but now we wait another 6 weeks because you know it has to come from AZ. Seriously what kind of joke of an operation is this place?

Pros: None

Cons: Everything

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Bought an Electrolux stove and refridg. in jan. 2010. (More than $6,000). Within a week, had to call for service on a door gasket for the refridg. Today, the solenoid valve leaked water all over the wood floor. Floor is warped and part of the drywall wall is damaged. Called Van Vreede's and asked to speak with the sales manager. Ed, identified himself as sales manager, asked me what the problem was. I explained everything and said he would have service call me in the morning to set up a time. I told him that I want service first thing in the morning. He said that is up to the service dept. to schedule. I explained that I just spent $6000 with them, it is my second service call, and I now have property damage and they're going to make me wait until possibly the afternoon? He comes back, with an attitude, and says, "who knows, it may not be until Monday." Keep in mind, today is Thursday. At that point, I asked to speak to his boss and with that, he laughed. He told me he is payed by the owner to deal with people like me and hung up on me.

Do yourself a favor and NEVER do business with Van Vreede's.

0
★☆☆☆☆

Bought an Electrolux stove and refridg. in jan. 2010. (More than $6,000). Within a week, had to call for service on a door gasket for the refridg. Today, the solenoid valve leaked water all over the wood floor. Floor is warped and part of the drywall wall is damaged. Called Van Vreede's and asked to speak with the sales manager. Ed, identified himself as sales manager, asked me what the problem was. I explained everything and said he would have service call me in the morning to set up a time. I told him that I want service first thing in the morning. He said that is up to the service dept. to schedule. I explained that I just spent $6000 with them, it is my second service call, and I now have property damage and they're going to make me wait until possibly the afternoon? He comes back, with an attitude, and says, "who knows, it may not be until Monday." Keep in mind, today is Thursday. At that point, I asked to speak to his boss and with that, he laughed. He told me he is payed by the owner to deal with people like me and hung up on me.

Do yourself a favor and NEVER do business with Van Vreede's.

Pros: nice products

Cons: bad service

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The review from Becky G was right on BIG time!That was in 2005 I just went there at the end of Jan.I had $3000 to spend on a new living room set.My wife and I do look young and I was wearing my co jacket which is dirty.One sales women just watched us walk by piss me right off!!!

1
★☆☆☆☆

The review from Becky G was right on BIG time!That was in 2005 I just went there at the end of Jan.I had $3000 to spend on a new living room set.My wife and I do look young and I was wearing my co jacket which is dirty.One sales women just watched us walk by piss me right off!!!

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Each time I visited this store they look at you and make you feel like your not worth the time. Then a friend gets a job there and finally we get waited on! Whats the deal with that?

3
★★★☆☆

Each time I visited this store they look at you and make you feel like your not worth the time. Then a friend gets a job there and finally we get waited on! Whats the deal with that?

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1 out of 1 people found this review helpful.

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We purchased several appliances from this store, they usually offer some type of extended financing, the only problem is that if you want extended financing you usually pay a higher price for the appliance other than that they have a huge selection of appliances to choose from and they will compete with other appliance stores on price.

4
★★★★☆

We purchased several appliances from this store, they usually offer some type of extended financing, the only problem is that if you want extended financing you usually pay a higher price for the appliance other than that they have a huge selection of appliances to choose from and they will compete with other appliance stores on price.

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