Uptown Chrysler Jeep Dodge

★★★☆☆
  • 1101 E Commerce Blvd

    Slinger, WI 53086

    Map & Directions
  • 262-673-3230

About Uptown Chrysler Jeep Dodge

Categories
  • Auto Dealers
  • Used Car Dealers
  • Auto Body Paint & Repair

Automotive

Automotive
More choices in Slinger:
Resultset_next

D & M Auto Body

711 Industrial Dr Slinger, WI

Resultset_next

Richfield Trailer Inc

1203 State Rd 175 Hubertus, WI

3.0 2
Hi! Sign in to let us know how Uptown Chrysler Jeep Dodge was?
Write a Review
.

My husband and I wanted to purchase a new 2014 vehicle. We went through our military insurance and received a pre-negotiated no haggle price for the car we wanted where we print a certificate with the pricing and go into the dealership and any certified dealer will honor the price. We've used it before and it's wonderful, no negotiating needed. It's done on our behalf. My husband called prior to going to make sure Uptown not only had the vehicle we wanted but could honor the price, they said yes. So we drove an hour there to get the car. When we arrived they showed us to a 2013 - at no point were we interested in a 2013. Not sure if they thought we wouldn't notice or what. So they showed us their 2014 stock, we decided on the one we wanted and gave them our certificate. The sales manager, Jerrod Wertz, stated he could not give us the pre-negotitated price and wanted $1500 MORE. Stating that no other dealership could as well, he could print their invoices to prove it, etc, etc. We would not agree, again pre-negotiated on our behalf and shouldn't have to pay any more. It was supposed to be as simple as pie. So off we went 20 minutes down the road to the next dealership who was a certified dealer. We walked in with our certificate and within minutes were told they could give us that price (no surprise) with contract in hand. Unfortunately they didn't have the exact vehicle we wanted but were willing to have it transferred the next business day (it was a Saturday), from Uptown. Uptown stated on Monday they had potential buyers on the car (which was us from 2 days before) but would transfer it after if no contact was made with the potential buyers. We got the good news Tuesday morning that Uptown would transfer the vehicle to the other dealership and they were preparing for a driver. Jerrod called my husband that afternoon to see where we were at with the car buying. He informed Jerrod we were in the middle and were in fact getting the car transferred since he could not meet our price but the other dealership could. It wasn't until Jerrod knew it was us requesting the transfer that he then told my husband he was denying the transfer and he had that right because it was his stock and they have limited stock. If it was a business decision I could have accepted that, but to agree to a transfer and then change your mind once you realize it's for the initial buyers you could not sell it too is unprofessional and unethical. It was no longer a business decision but a personal one done out of spite and pure spite alone. Uptown dealership is shady beyond belief! Not only did they lie and tell us they could give us the certificate price, they wasted 4 hours of our time by having us drive an hour each way and spend 2 hours there trying to negotiate what was supposed to be a pre-negotiated no-hassle price! On top of that they tried to switch us out with the older model like we couldn't tell! Then Jerrod acted completely unprofessional by refusing to transfer the car. We would have bought it from him if he had agreed to the price he initially said he would. Not our fault he lied, so we went to a dealership that would take our price. Be prepared to be cheated and screwed over by Uptown if you go to buy a car there! I have never had such an awful experience. There are too many Dodge dealerships around to buy from Uptown, GO SOMEWHERE ELSE!

1
★☆☆☆☆

My husband and I wanted to purchase a new 2014 vehicle. We went through our military insurance and received a pre-negotiated no haggle price for the car we wanted where we print a certificate with the pricing and go into the dealership and any certified dealer will honor the price. We've used it before and it's wonderful, no negotiating needed. It's done on our behalf. My husband called prior to going to make sure Uptown not only had the vehicle we wanted but could honor the price, they said yes. So we drove an hour there to get the car. When we arrived they showed us to a 2013 - at no point were we interested in a 2013. Not sure if they thought we wouldn't notice or what. So they showed us their 2014 stock, we decided on the one we wanted and gave them our certificate. The sales manager, Jerrod Wertz, stated he could not give us the pre-negotitated price and wanted $1500 MORE. Stating that no other dealership could as well, he could print their invoices to prove it, etc, etc. We would not agree, again pre-negotiated on our behalf and shouldn't have to pay any more. It was supposed to be as simple as pie. So off we went 20 minutes down the road to the next dealership who was a certified dealer. We walked in with our certificate and within minutes were told they could give us that price (no surprise) with contract in hand. Unfortunately they didn't have the exact vehicle we wanted but were willing to have it transferred the next business day (it was a Saturday), from Uptown. Uptown stated on Monday they had potential buyers on the car (which was us from 2 days before) but would transfer it after if no contact was made with the potential buyers. We got the good news Tuesday morning that Uptown would transfer the vehicle to the other dealership and they were preparing for a driver. Jerrod called my husband that afternoon to see where we were at with the car buying. He informed Jerrod we were in the middle and were in fact getting the car transferred since he could not meet our price but the other dealership could. It wasn't until Jerrod knew it was us requesting the transfer that he then told my husband he was denying the transfer and he had that right because it was his stock and they have limited stock. If it was a business decision I could have accepted that, but to agree to a transfer and then change your mind once you realize it's for the initial buyers you could not sell it too is unprofessional and unethical. It was no longer a business decision but a personal one done out of spite and pure spite alone. Uptown dealership is shady beyond belief! Not only did they lie and tell us they could give us the certificate price, they wasted 4 hours of our time by having us drive an hour each way and spend 2 hours there trying to negotiate what was supposed to be a pre-negotiated no-hassle price! On top of that they tried to switch us out with the older model like we couldn't tell! Then Jerrod acted completely unprofessional by refusing to transfer the car. We would have bought it from him if he had agreed to the price he initially said he would. Not our fault he lied, so we went to a dealership that would take our price. Be prepared to be cheated and screwed over by Uptown if you go to buy a car there! I have never had such an awful experience. There are too many Dodge dealerships around to buy from Uptown, GO SOMEWHERE ELSE!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Uptown is a good dealership ther is no pressure to buy and the company has a big selection of all different types of cars,trucks and suvs on hand and they are willing to order anything you want that they dont have.

5
★★★★★

Uptown is a good dealership ther is no pressure to buy and the company has a big selection of all different types of cars,trucks and suvs on hand and they are willing to order anything you want that they dont have.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Uptown Chrysler Jeep Dodge, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review