Club Del Sol

★★☆☆☆

About Club Del Sol

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Personal Services
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The beds are dirty and the staff acts like they are too good to be nice. The service is horrible. I am not sure how they stay in business with the beds being so yuck and the service being so rude and unfriendly. I have seen the staff even take the cash from customers and right in the pocket it goes, really??? I have no clue what this place is thinking.

1
★☆☆☆☆

The beds are dirty and the staff acts like they are too good to be nice. The service is horrible. I am not sure how they stay in business with the beds being so yuck and the service being so rude and unfriendly. I have seen the staff even take the cash from customers and right in the pocket it goes, really??? I have no clue what this place is thinking.

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My frist experiance with Club de Sol was very interesting to say the least...I was looking to get my very first spray tan for an event i was attending...The spray booth only sprayed parts of my body!! As anyone would be i was concerned and upset. I did not want to go out in public with spots on me! I was told there was someone else after me that had paid and i would have to wait and they would put me in again for free. (I would sure hope this would be for free!!!) The next girl came out looking even WORSE than i did...I had plans that evening and was not about to get back into that spray booth!! I am from out of town and said i would have to come in next week and deal with this and went home and scrubbed off what I could! The following week i came in and the girl behind the counter was very rude and unfriendly! I wanted my money back! She said she would have to talk to her manager and call me....Everything i have experienced at this tanning salon was handled in a very unprofessional matter. They would not give me my money back and were very rude in helping me way out my options in using my money they said they would "put back on my acct" i never intended on having an acct i just needed a one time spray tan!! To say the least i think this salon is ran very unorganized and the girls need to learn some customer service skills. once my money on my acct is gone Club De Sol will not be receiving anymore of my business..I hope no one else has a nightmare spray tan and service experience like i did.

1
★☆☆☆☆

My frist experiance with Club de Sol was very interesting to say the least...I was looking to get my very first spray tan for an event i was attending...The spray booth only sprayed parts of my body!! As anyone would be i was concerned and upset. I did not want to go out in public with spots on me! I was told there was someone else after me that had paid and i would have to wait and they would put me in again for free. (I would sure hope this would be for free!!!) The next girl came out looking even WORSE than i did...I had plans that evening and was not about to get back into that spray booth!! I am from out of town and said i would have to come in next week and deal with this and went home and scrubbed off what I could! The following week i came in and the girl behind the counter was very rude and unfriendly! I wanted my money back! She said she would have to talk to her manager and call me....Everything i have experienced at this tanning salon was handled in a very unprofessional matter. They would not give me my money back and were very rude in helping me way out my options in using my money they said they would "put back on my acct" i never intended on having an acct i just needed a one time spray tan!! To say the least i think this salon is ran very unorganized and the girls need to learn some customer service skills. once my money on my acct is gone Club De Sol will not be receiving anymore of my business..I hope no one else has a nightmare spray tan and service experience like i did.

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I actually love Club de Sol! I have been going there for the past 3 years and have never had a bad experience, it's only a bummer when I have to wait for a bed! The staff has always been knowledgable and friendly to me and always keep me up to date with the latest specials. I love that they offer so many different packages and deals, thats one of the main reasons I keep going back there! I recommend it to everyone for a great tan!

5
★★★★★

I actually love Club de Sol! I have been going there for the past 3 years and have never had a bad experience, it's only a bummer when I have to wait for a bed! The staff has always been knowledgable and friendly to me and always keep me up to date with the latest specials. I love that they offer so many different packages and deals, thats one of the main reasons I keep going back there! I recommend it to everyone for a great tan!

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It seemed like the girl behind the counter was too busy for me and when I asked questions, she was rude. I just felt very uncomfotable there and will never go back again. There were lotion streaks on the bed I was in and it smelt funny.

0
★☆☆☆☆

It seemed like the girl behind the counter was too busy for me and when I asked questions, she was rude. I just felt very uncomfotable there and will never go back again. There were lotion streaks on the bed I was in and it smelt funny.

Pros: nice location

Cons: rude staff, unclean

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I will never go here again. I had never been there before, and when I asked for explanations about packages, the girl was extremely rude to me. She was obviously on her cell phone and didn't want to be bothered.
Once I went in to the VERY overpriced bed, it was absolutely disgusting. There was footprints and old lotion on the top. SICK
I still have "units" left there, but I will never go back.

Club Del Sol is the most grimy salon in Green Bay.

0
★☆☆☆☆

I will never go here again. I had never been there before, and when I asked for explanations about packages, the girl was extremely rude to me. She was obviously on her cell phone and didn't want to be bothered.
Once I went in to the VERY overpriced bed, it was absolutely disgusting. There was footprints and old lotion on the top. SICK
I still have "units" left there, but I will never go back.

Club Del Sol is the most grimy salon in Green Bay.

Pros: The salon is cute and next the the mall

Cons: Bad service, unclean

 

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