The Osthoff Resort

★★★☆☆
  • 101 Osthoff Ave

    Elkhart Lake, WI 53020

    Map & Directions
  • 855-671-6870

About The Osthoff Resort

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Real Estate

Real Estate
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.

I had a girls weekend there about 4 yrs ago and have been wanting
to go back ever since. I am planning on it this year.
We had a wonderful time and the room was great! We got the
two bedroom suite and it couldnt of been better. The area and
landscaping is enough to take your breath away.
As far as the food, dont know what the previous writer's problem
was, but we loved it and it was outstanding.
It is more of a couples weekend, but we had a great time with the
other things to do.

5
★★★★★

I had a girls weekend there about 4 yrs ago and have been wanting
to go back ever since. I am planning on it this year.
We had a wonderful time and the room was great! We got the
two bedroom suite and it couldnt of been better. The area and
landscaping is enough to take your breath away.
As far as the food, dont know what the previous writer's problem
was, but we loved it and it was outstanding.
It is more of a couples weekend, but we had a great time with the
other things to do.

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.

A group of friends went to the Osthoff resort for a getaway. The rooms were dirty and even after complaining they did not move us but instead sent a housekeeper, THREE hours later. The food is horrible. They have two restaurants, one a casual called Otto's. The food was greasy. The soup had dumplings that were the consistency of rocks and the desserts tasted old. Lola's restaurant, supposedly their upscale restaurant produced four equally nasty entrees, to include seafood that was overcooked and even smelled bad. Again the desserts tasted like they had been made two weeks prior. We had a cooking class that was so bad we wanted to offer to the chef instructor money to end it. He was so boring and offered little information. We could have learned more watching the food network. One of the participants knew more than the teacher. The spa services were the worse part of the trip. An Osthoff ad makes it sound like a world class spa when it is run by a bunch of locals with credentials from third class massage trade schools. There was so much dust we were afraid that we would be bitten by mites during our treatments. The prices were sky high for everything. Never again. This place is all marketing words with no substance.

1
★☆☆☆☆

A group of friends went to the Osthoff resort for a getaway. The rooms were dirty and even after complaining they did not move us but instead sent a housekeeper, THREE hours later. The food is horrible. They have two restaurants, one a casual called Otto's. The food was greasy. The soup had dumplings that were the consistency of rocks and the desserts tasted old. Lola's restaurant, supposedly their upscale restaurant produced four equally nasty entrees, to include seafood that was overcooked and even smelled bad. Again the desserts tasted like they had been made two weeks prior. We had a cooking class that was so bad we wanted to offer to the chef instructor money to end it. He was so boring and offered little information. We could have learned more watching the food network. One of the participants knew more than the teacher. The spa services were the worse part of the trip. An Osthoff ad makes it sound like a world class spa when it is run by a bunch of locals with credentials from third class massage trade schools. There was so much dust we were afraid that we would be bitten by mites during our treatments. The prices were sky high for everything. Never again. This place is all marketing words with no substance.

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Business Response:

From the General Manager, Lola Roeh Hello, I??m the General Manager of The Osthoff Resort and felt very badly reading this review, as the guest articulated problems with every aspect of their stay. This guests?? experience is highly unusual and I??m uncertain as to what could have happened with the meals, as our restaurants source many ingredients locally and every appetizer, salad, and entree is prepared to order; I shared this experience with the culinary staff so that they may review. Our cooking school has added new chefs and I personally track the class offerings and will continue to do so. The spa is run with rigorous standards, including a cleaning schedule, and our therapists are industry certified and then trained in our protocols; I made the spa manager aware of this review as well. We pride ourselves in offering value to all our guests and will continue to work very hard at that. While we were not able to please this guest, this review is being given the same due consideration we give to all online reviews and we remain open to all feedback as a way to continually improve on the Osthoff experience so many of our guests enjoy. Thank you.
.

What a lovely place for a weekend getaway! One hour north of Milwaukee in one of the prettiest little placest I know. I have experienced The Osthoff from every avenue -- work seminars, weddings, weekend stay, just dining, etc. and have NEVER had a bad experience. The grounds are lovely and the fare is similar to that of The Kohler Club as many of the staff (pulling from the same employment pool) have come from there. You won't be disappointed!

4
★★★★☆

What a lovely place for a weekend getaway! One hour north of Milwaukee in one of the prettiest little placest I know. I have experienced The Osthoff from every avenue -- work seminars, weddings, weekend stay, just dining, etc. and have NEVER had a bad experience. The grounds are lovely and the fare is similar to that of The Kohler Club as many of the staff (pulling from the same employment pool) have come from there. You won't be disappointed!

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