Kesslers Diamonds

★★★★☆
  • 17260 W Bluemound Rd

    Brookfield, WI 53045

    Map & Directions
  • 262-782-6100

About Kesslers Diamonds

Hours
Mon - Fri, 10am - 7pm; Sat, 10am - 5pm; Sun, noon - 4pm

Shopping

Shopping
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After spending nearly $5 k the past 2 years I'm through with Kessler's. I own a retail shop in Appleton, and purchased a ring from a lady who came into my store. I paid nearly 4 times what Kessler's offered her. I brought it in to get

3
★★★★★

After spending nearly $5 k the past 2 years I'm through with Kessler's. I own a retail shop in Appleton, and purchased a ring from a lady who came into my store. I paid nearly 4 times what Kessler's offered her. I brought it in to get

.

I have never been so compelled to write a review after my visit last Sunday (3/27/11) to Kessler's in Brookfield. I walked in (while my soon to be husband was running errands) and started peering into the cases to look for a diamond band

3
★★★★★

I have never been so compelled to write a review after my visit last Sunday (3/27/11) to Kessler's in Brookfield. I walked in (while my soon to be husband was running errands) and started peering into the cases to look for a diamond band

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First off Kesslers grades their own diamonds which is a major conflict of interest. This means you do not get a GIA diamond grading report, and if you did get it graded correctly the diamond would likely be of lower quality than it was sold to you as.

Second, Kesslers laser drills holes and uses sulfuric acid to get rid of certain inclusions. Laser drilled holes have to be reported on GIA diamond grading reports, which again Kesslers does not provide.

When we went to Kesslers, all we wanted was to look at a few diamonds side-by-side with their respective specs. The saleswoman told us "don't worry, I'll keep track of that for you", which was their way of trying to keep a cloak over the whole operation.

We did not want or need financing, but we were pushed to apply for it so that Kesslers could make an extra buck.

We had much better experiences at Shaw's and Jared's, but for the best quality at the right price nothing beats the Chicago diamond district (or Blue Nile if you're alright with not seeing you diamond before purchasing).

0
★☆☆☆☆

First off Kesslers grades their own diamonds which is a major conflict of interest. This means you do not get a GIA diamond grading report, and if you did get it graded correctly the diamond would likely be of lower quality than it was sold to you as.

Second, Kesslers laser drills holes and uses sulfuric acid to get rid of certain inclusions. Laser drilled holes have to be reported on GIA diamond grading reports, which again Kesslers does not provide.

When we went to Kesslers, all we wanted was to look at a few diamonds side-by-side with their respective specs. The saleswoman told us "don't worry, I'll keep track of that for you", which was their way of trying to keep a cloak over the whole operation.

We did not want or need financing, but we were pushed to apply for it so that Kesslers could make an extra buck.

We had much better experiences at Shaw's and Jared's, but for the best quality at the right price nothing beats the Chicago diamond district (or Blue Nile if you're alright with not seeing you diamond before purchasing).

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I visited Kessler's (Greenfield) multiple times while looking for my wife's engagement ring. I felt absolutely NO pressure to buy at any time. The sales people were very friendly and I enjoyed my service so much that I did end up buying my ring there. I will admit that the prices were a bit higher than other jewelers, but I felt the service was worth the extra cost.

2
★★★★☆

I visited Kessler's (Greenfield) multiple times while looking for my wife's engagement ring. I felt absolutely NO pressure to buy at any time. The sales people were very friendly and I enjoyed my service so much that I did end up buying my ring there. I will admit that the prices were a bit higher than other jewelers, but I felt the service was worth the extra cost.

Pros: Great service, no pressure to buy

Cons: higher than normal cost

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I shopped a lot, gathered information from jeweler to jeweler. The salespeople at Kessler's seemed to be a bit high pressure. After gathering information on price and quality aspects, I found Kessler's to be expensive and felt like they tried to sell me size, rather than quality with some low grade diamond that had been "fixed" or something..treated in some way to make it look better. They also pushed credit. I don't need credit, I simply wanted value and they could not give me that, in comparison with many other jewelers. It was more sales than substance.

0
★☆☆☆☆

I shopped a lot, gathered information from jeweler to jeweler. The salespeople at Kessler's seemed to be a bit high pressure. After gathering information on price and quality aspects, I found Kessler's to be expensive and felt like they tried to sell me size, rather than quality with some low grade diamond that had been "fixed" or something..treated in some way to make it look better. They also pushed credit. I don't need credit, I simply wanted value and they could not give me that, in comparison with many other jewelers. It was more sales than substance.

Pros: Nice Store, Friendly, Selection

Cons: Overpriced, Lower Quality, High Pressure

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After having a lot of problems with a different jeweler, my fiance and I went to Kesslers and had a great experience. Everyone working there was extremely helpful and friendly. From now on, all of our jewelry purchases will be made from Kesslers.

2
★★★★★

After having a lot of problems with a different jeweler, my fiance and I went to Kesslers and had a great experience. Everyone working there was extremely helpful and friendly. From now on, all of our jewelry purchases will be made from Kesslers.

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Kesslers Diamond Center is one of the top places that I would recommend if you are in the market for diamonds! The staff is very knowledgable and is able to answer almost any question about the pieces that they carry. The prices are also very reasonable. They carry varying degrees of quality and the pieces are priced accordingly. The store is very welcoming and the associates are not pushy at all.

4
★★★★☆

Kesslers Diamond Center is one of the top places that I would recommend if you are in the market for diamonds! The staff is very knowledgable and is able to answer almost any question about the pieces that they carry. The prices are also very reasonable. They carry varying degrees of quality and the pieces are priced accordingly. The store is very welcoming and the associates are not pushy at all.

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I am a very picky person and I have to take my time when making decisions, especially when it comes to something as big as picking out my wedding wrap and my fiancee's ring. I have visited the store on several occasions, and have always been greeted with a smile and hello. They are there to assist me and answer any questions but I have never felt pressured to buy anything I didn't want. They also have good quality merchandise.

4
★★★★☆

I am a very picky person and I have to take my time when making decisions, especially when it comes to something as big as picking out my wedding wrap and my fiancee's ring. I have visited the store on several occasions, and have always been greeted with a smile and hello. They are there to assist me and answer any questions but I have never felt pressured to buy anything I didn't want. They also have good quality merchandise.

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.

The staff at this location are very friendly and try to be helpful, but the diamonds are not very good quality. When getting my rings cleaned, they used a grinder on the band to get it to shine better, but the white gold has a plating on it that got scraped off and now it will need to be replaced.

3
★★★☆☆

The staff at this location are very friendly and try to be helpful, but the diamonds are not very good quality. When getting my rings cleaned, they used a grinder on the band to get it to shine better, but the white gold has a plating on it that got scraped off and now it will need to be replaced.

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.

Shopping here was a wonderful experience! I was greeted immediately. Surprisingly, there is NO pressure from the salespeople like I experienced at other stores. Stop in to look at rings and they'll offer you free soda and mints too (tasty). I felt welcome here and will return for future purchases.

PROS: customer service, prices
CONS: somewhat far to drive to

5
★★★★★

Shopping here was a wonderful experience! I was greeted immediately. Surprisingly, there is NO pressure from the salespeople like I experienced at other stores. Stop in to look at rings and they'll offer you free soda and mints too (tasty). I felt welcome here and will return for future purchases.

PROS: customer service, prices
CONS: somewhat far to drive to

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Review Partner
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My boyfriend took my engagement ring here to be sized. He bought it from a jeweler in New York and had it appraised at around $10k by a very well known gemologist. After having the ring a couple days Kesslers had a women call us and

1
★★☆☆☆

My boyfriend took my engagement ring here to be sized. He bought it from a jeweler in New York and had it appraised at around $10k by a very well known gemologist. After having the ring a couple days Kesslers had a women call us and

.

My fiance and I went to Kessler's after we had already purchased an engagement ring at another store. Over the course of 3-months, we only had problem after problem with the first store and were able to finally return the first ring... we

2
★★★★★

My fiance and I went to Kessler's after we had already purchased an engagement ring at another store. Over the course of 3-months, we only had problem after problem with the first store and were able to finally return the first ring... we

 

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