Kocourek Ford Lincoln Inc

★★★☆☆
  • 2727 N 20th Ave

    Wausau, WI 54401

    Map & Directions
  • 715-298-3673

About Kocourek Ford Lincoln Inc

Details
Hours
Mon-Thu 7:30am-7pm, Fri 7:30am-6pm, Sat 9am-5pm
2.5 4
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I will never again go to this place. They have the worst service immaginable. Kevin Harvick should be embarrased to have his name associated with this place in their TV ads. Took my 2006 Chevy Corvette into have an oil change. This should be a relatively simple procedure, but they found a way to screw it up. When they changed the oil they forgot to put a new oil filter on it after taking the old one off. The mechanic didn't notice this and took the car out for a test drive. The motor was completey destroyed. They also didn't want to pay for their mistake. This was only the beginning. After much arguing, they finally managed to admit that they made a mistake and would replace the engine. They didn't have a replacement engine in stock so they said they would get one in stock. After a 2 week wait the engine finally came in. It took them another week to get the engine installed. After all this they wanted to charge me for labor to put the engine into the car. After much more arguing they finally agreed not to charge me. What a bunch of BS. NEVER AGAIN!!!!!!!

1
★☆☆☆☆

I will never again go to this place. They have the worst service immaginable. Kevin Harvick should be embarrased to have his name associated with this place in their TV ads. Took my 2006 Chevy Corvette into have an oil change. This should be a relatively simple procedure, but they found a way to screw it up. When they changed the oil they forgot to put a new oil filter on it after taking the old one off. The mechanic didn't notice this and took the car out for a test drive. The motor was completey destroyed. They also didn't want to pay for their mistake. This was only the beginning. After much arguing, they finally managed to admit that they made a mistake and would replace the engine. They didn't have a replacement engine in stock so they said they would get one in stock. After a 2 week wait the engine finally came in. It took them another week to get the engine installed. After all this they wanted to charge me for labor to put the engine into the car. After much more arguing they finally agreed not to charge me. What a bunch of BS. NEVER AGAIN!!!!!!!

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I have had my car serviced at Kocourek Chevrolet for years. I understand they just won an award for having the highest customer satisfaction rating in the Chicago region. A.J and Molly have been there for over ten years and always do an excellent job. As far as the prices I guess you get what you pay for....Good people and great service are worth a few extra pennies to me. Keep up the great work. I will be back.

5
★★★★★

I have had my car serviced at Kocourek Chevrolet for years. I understand they just won an award for having the highest customer satisfaction rating in the Chicago region. A.J and Molly have been there for over ten years and always do an excellent job. As far as the prices I guess you get what you pay for....Good people and great service are worth a few extra pennies to me. Keep up the great work. I will be back.

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0 out of 1 people found this review helpful.

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I took my chevy tahoe in for a them to replace a universal. After my third trip back to the shop, they finally got it right. thought I was done, no then I was stupid enough to have them replace my slip yoke.(truck was under warranty) After another three or four trips back (oil leaks, parts forgotten to be put back on, over filling of oil)they finally fixed it.

PROS: chairs in waiting room comfortable
CONS: not enough room to say!!!

1
★☆☆☆☆

I took my chevy tahoe in for a them to replace a universal. After my third trip back to the shop, they finally got it right. thought I was done, no then I was stupid enough to have them replace my slip yoke.(truck was under warranty) After another three or four trips back (oil leaks, parts forgotten to be put back on, over filling of oil)they finally fixed it.

PROS: chairs in waiting room comfortable
CONS: not enough room to say!!!

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This is a nice looking place to take your car, but the prices are really quite high. The folks that work there seem to know what they are doing and the cars are always ready when they say they will be, but the prices keep me away. There is lots of parking out front, very accessable.

3
★★★☆☆

This is a nice looking place to take your car, but the prices are really quite high. The folks that work there seem to know what they are doing and the cars are always ready when they say they will be, but the prices keep me away. There is lots of parking out front, very accessable.

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