The Clothes Line

★★★☆☆

About The Clothes Line

Hours
Tue-Thu 11am-5pm, Fri 11am-3pm, Sat 10am-5pm

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I am sure glad somebody had decent service there. I have yet to see good service, and I find that very sad. I live fairly close, and stop in about once a month. On one trip there this last spring, I purchased a pair of designer slacks. When I got home, I realized the inside size tag, and fabric content- including care instructions had been cut out. I called and explained this, and was treated very rudely by an older woman. She asked why I would buy them without knowing the size? I said "because the size was written on the hang tag, so I assumed I didn't need to inspect the pants for all pertinent information. I assumed when I got home, and went to launder them I would have the fabric content & care instructions there for me. I was wrong. Needless to say, I still don't know their true size, fabric content, and care information. I would look the style # up, but that is missing as well. Must be on one of the tags that was cut out.
Where's the customer service & service after the sale? Not here. I have been in Retail Management for years, and you should never argue with a customer. Even at a consignment store. Ridiculous!

1
★☆☆☆☆

I am sure glad somebody had decent service there. I have yet to see good service, and I find that very sad. I live fairly close, and stop in about once a month. On one trip there this last spring, I purchased a pair of designer slacks. When I got home, I realized the inside size tag, and fabric content- including care instructions had been cut out. I called and explained this, and was treated very rudely by an older woman. She asked why I would buy them without knowing the size? I said "because the size was written on the hang tag, so I assumed I didn't need to inspect the pants for all pertinent information. I assumed when I got home, and went to launder them I would have the fabric content & care instructions there for me. I was wrong. Needless to say, I still don't know their true size, fabric content, and care information. I would look the style # up, but that is missing as well. Must be on one of the tags that was cut out.
Where's the customer service & service after the sale? Not here. I have been in Retail Management for years, and you should never argue with a customer. Even at a consignment store. Ridiculous!

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The Clothes Line is my favorite resale shop in Fond du Lac. When I was there this weekend I had a free parking spot right up to the door. The styles are current & trendy. I have never found items that are stained or ripped; everything is in like new condition. I never leave empty handed.

4
★★★★☆

The Clothes Line is my favorite resale shop in Fond du Lac. When I was there this weekend I had a free parking spot right up to the door. The styles are current & trendy. I have never found items that are stained or ripped; everything is in like new condition. I never leave empty handed.

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The Clothes Line is located in the downtown area which can make it a little difficult to find a parking space. They do not have a whole lot of clothing in the store and I have only been able to find things I like and want to buy a couple of times. The prices are average but there just isn't the selection that there is at other used clothing stores in the area. The associates are very nice however and will help you to find what you want if they do carry it.

3
★★★☆☆

The Clothes Line is located in the downtown area which can make it a little difficult to find a parking space. They do not have a whole lot of clothing in the store and I have only been able to find things I like and want to buy a couple of times. The prices are average but there just isn't the selection that there is at other used clothing stores in the area. The associates are very nice however and will help you to find what you want if they do carry it.

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