Southern Lakes Plumbing & Htg

★★★☆☆
  • N5860 Us Highway 12

    Elkhorn, WI 53121

    Map & Directions
  • 262-723-6422

3.3333 3
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I wouldn't give this company a good review if someone paid me to. I'm in the home building business and there's a reason we don't use them. When we bought our house (brand new) they were the ones that had done the work. Now granted, it's partially the builder we bought our home from who is at fault for specifying lesser expensive equipment BUT the company who installs them should be held responsible to do it the right way. We paid 3K for repairs to a 2 year old air conditioner that took them a month to get fixed between ordering standard parts they did not have in stock to installing them incorrectly numerous times until finally sending out a new technician to do so properly. Now this year ( a 3 year new home) is having water heater issues that is stemming from the installation, just like the air conditioner. They also installed the plumbing in the baths. One of which leaked so bad that water trickled down and was leaking out of our smoke detectors one day! Luckily the builder took care of that issue while still under warranty. They are unresponsive, unprofessional, and unreliable. It's never ok to send a tech out to someone's home who is on personal cell phone calls, without underwear on, pants falling down, who has to call to ask questions about the repairs and tells the client "maybe this will work, well at least there's some cool air coming out." You can't be serious.

1
★☆☆☆☆

I wouldn't give this company a good review if someone paid me to. I'm in the home building business and there's a reason we don't use them. When we bought our house (brand new) they were the ones that had done the work. Now granted, it's partially the builder we bought our home from who is at fault for specifying lesser expensive equipment BUT the company who installs them should be held responsible to do it the right way. We paid 3K for repairs to a 2 year old air conditioner that took them a month to get fixed between ordering standard parts they did not have in stock to installing them incorrectly numerous times until finally sending out a new technician to do so properly. Now this year ( a 3 year new home) is having water heater issues that is stemming from the installation, just like the air conditioner. They also installed the plumbing in the baths. One of which leaked so bad that water trickled down and was leaking out of our smoke detectors one day! Luckily the builder took care of that issue while still under warranty. They are unresponsive, unprofessional, and unreliable. It's never ok to send a tech out to someone's home who is on personal cell phone calls, without underwear on, pants falling down, who has to call to ask questions about the repairs and tells the client "maybe this will work, well at least there's some cool air coming out." You can't be serious.

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I have personally used Southern Lakes many times for my plumbing and heating needs. Technicians have always been pleasant, prompt, and the pricing was more than fair.

5
★★★★★

I have personally used Southern Lakes many times for my plumbing and heating needs. Technicians have always been pleasant, prompt, and the pricing was more than fair.

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We recently used Southern lakes for our heating and cooling. I felt they were reasonably priced for our VERY efficient heater and water heater. They installed them when we needed them, no constant calls needed for this company, reliable service!

4
★★★★☆

We recently used Southern lakes for our heating and cooling. I felt they were reasonably priced for our VERY efficient heater and water heater. They installed them when we needed them, no constant calls needed for this company, reliable service!

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