Tenley's Auto Service

★★★★☆
  • 9208 W Capitol Dr

    Milwaukee, WI 53222

    Map & Directions
  • 414-438-5600

About Tenley's Auto Service

Hours
Mon - Fri, 8am - 5pm; Sat, 8am - 2pm; Sun, closed

Automotive

Automotive
More choices in Milwaukee:
Resultset_next

Richlen Garage

6427 W Lincoln Ave Milwaukee, WI

Resultset_next

Mark J Rinderle Tire Inc

2079 S 35th St Milwaukee, WI

4.0 3
Hi! Sign in to let us know how Tenley's Auto Service was?
Write a Review
.

I live nearby, so this my local neighborhood tire repair shop. They will fix your flat fast, that is no doubt. BUT, I have called twice on my lunch to make sure I could bring my car over after work (before 4pm) and both times they have

3
★★★★★

I live nearby, so this my local neighborhood tire repair shop. They will fix your flat fast, that is no doubt. BUT, I have called twice on my lunch to make sure I could bring my car over after work (before 4pm) and both times they have

.

Our family has in the past had good service for flat tires from this mechanic. And this time the service was good. But when I dropped off the flat tire the mechanic asked me if i wanted to just pick it up again or have him put it on the car. I asked him what it would cost me if he did it. He said $5. I said great, you can do it if that is all it will cost me. It turns out he failed to tell me he would also charge me $5 to take the spare off the car. So really having him handle it was $10, not $5. If I knew that I would have done it myself for sure. When I stopped in to discuss this with him a few days later he was not really willing to talk about it. I got upset. The shop was loud and dark and he accused me of yelling at him. I did eventually raise my voice as he just kept pointing at my bill and saying the explanation of the charge was there and I kept telling him what he had quoted me. What I cared about was his honesty. I asked about a manager and that really annoyed him. He tried calling the manager but said there was no answer. At one point he even said he might call the police because he felt I was threatening. How could he feel that about a smallish older woman? Perhaps the problem was he knew he had not been completely honest with me. Whether or not that was intentional or a mistake on his part I will never know. So bottom line, their flat tire fixing is fine, but ask for a written estimate of all the charges if that is important to you.

1
★★☆☆☆

Our family has in the past had good service for flat tires from this mechanic. And this time the service was good. But when I dropped off the flat tire the mechanic asked me if i wanted to just pick it up again or have him put it on the car. I asked him what it would cost me if he did it. He said $5. I said great, you can do it if that is all it will cost me. It turns out he failed to tell me he would also charge me $5 to take the spare off the car. So really having him handle it was $10, not $5. If I knew that I would have done it myself for sure. When I stopped in to discuss this with him a few days later he was not really willing to talk about it. I got upset. The shop was loud and dark and he accused me of yelling at him. I did eventually raise my voice as he just kept pointing at my bill and saying the explanation of the charge was there and I kept telling him what he had quoted me. What I cared about was his honesty. I asked about a manager and that really annoyed him. He tried calling the manager but said there was no answer. At one point he even said he might call the police because he felt I was threatening. How could he feel that about a smallish older woman? Perhaps the problem was he knew he had not been completely honest with me. Whether or not that was intentional or a mistake on his part I will never know. So bottom line, their flat tire fixing is fine, but ask for a written estimate of all the charges if that is important to you.

Pros: Quick service and open on Saturday

Cons: Not nice if you question their quote

.

I HAD A FLAT TIRE AND EVERYONE THERE FROM THE COURTISY COUNTER TO THE MACHANIC WAS VERY HELPFUL. I LEFT MY TRUCK THERE AND WALKED ACROSS THE STREET FOR LUNCH AND WHEN I RETURNED THE TIRE WAS ALL FIXED AND THEY EVEN WERE NICE ENOUGH TO PUT THE WINDOWS UP WHEN IT STARTED RAINING.

PROS: EFFICIENT AND AT A GREAT PRICE
CONS:

4
★★★★☆

I HAD A FLAT TIRE AND EVERYONE THERE FROM THE COURTISY COUNTER TO THE MACHANIC WAS VERY HELPFUL. I LEFT MY TRUCK THERE AND WALKED ACROSS THE STREET FOR LUNCH AND WHEN I RETURNED THE TIRE WAS ALL FIXED AND THEY EVEN WERE NICE ENOUGH TO PUT THE WINDOWS UP WHEN IT STARTED RAINING.

PROS: EFFICIENT AND AT A GREAT PRICE
CONS:

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Tenley's Auto Service, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review