This store sucks! I ordered a couch early Aug. with an expected delivery at the end of the month. August came and went, no couch, so i called. They gave me a new delivery date of mid September, which was missed, and a new end of September date was promised. So the end of September rolls around and now the delivery is expected the end of October. I'm canceling. Further, like another reviewer stated the snobby old fart staff is not very helpful. Customer service is crap because they are all on commissions and no one wants to help you unless they are the sales person getting the commission. One last thing, the prices are deceiving. They advertise huge sales and you may think the 40% off is a great deal. Truth is that sofa will never be less than 40% off, and the real price is just 60% of their exaggerated price tag. Deception!
I think all furniture stores have there problems with delivery and out of stock items, but I will not shop Boston store anymore. The BEST furniture store in Milwaukee is Bachman's. They are family owned and the furniture is quality you will not find in other stores. I found a sofa there yesterday and it is being delivered today!
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