Victorian Bridal & Formal Wear

★★★☆☆
  • 320 W Fulton St

    Waupaca, WI 54981

    Map & Directions
  • 715-258-5557

About Victorian Bridal & Formal Wear

Details
Hours
Mon-Wed 9am-5pm, Fri 9am-5pm, Thu 9am-8pm, Sat 9am-3pm
2.6 5
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They measured me and tried ordering me a size 10 dress I decided to order a 6 instead and I actually fit perfectly into a size 4 just need it shortened. They told us to wait until a month before the wedding to have them done I called to make an appt and they do not do them after hours or on saturdays so anyone who works normal hours has to take off work to have them done and they have terrible customer service. The entire time she was measuring me she was having a conversation with another associate. Terrible experience I will never be back there.

1
★☆☆☆☆

They measured me and tried ordering me a size 10 dress I decided to order a 6 instead and I actually fit perfectly into a size 4 just need it shortened. They told us to wait until a month before the wedding to have them done I called to make an appt and they do not do them after hours or on saturdays so anyone who works normal hours has to take off work to have them done and they have terrible customer service. The entire time she was measuring me she was having a conversation with another associate. Terrible experience I will never be back there.

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Victorian Bridal has a good selection for being a small town bridal shop. They also have some nice deals. I wasn't all that happy with the service at times though. I found my dress there and the timeline was somewhat tight but they told me it would be fine to order the dress. It took longer than the typical 4 months to get the dress. Then when I had to get alterations, the staff didn't exactly keep in mind the date of my wedding and it got very close to not being done in time. I got my dress and alterations and finally took the dress home only a week and a half before my wedding. I had to call on many occasions to make sure they knew the time line. The staff tries to be friendly and they are for the most part. But next time, I would either order my dress way earlier or go somewhere else to avoid the stress of it being finished on time.

3
★★★☆☆

Victorian Bridal has a good selection for being a small town bridal shop. They also have some nice deals. I wasn't all that happy with the service at times though. I found my dress there and the timeline was somewhat tight but they told me it would be fine to order the dress. It took longer than the typical 4 months to get the dress. Then when I had to get alterations, the staff didn't exactly keep in mind the date of my wedding and it got very close to not being done in time. I got my dress and alterations and finally took the dress home only a week and a half before my wedding. I had to call on many occasions to make sure they knew the time line. The staff tries to be friendly and they are for the most part. But next time, I would either order my dress way earlier or go somewhere else to avoid the stress of it being finished on time.

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I had been all over central Wisconsin looking for my gown each place I went to seemed to have a limited selection of gowns and most styles out dated. I was looking for a Maggie Sattero gown and didn't find many at one location. I looked up stores that carried maggie and found out that Victorian Bridal carried them. I was a little hesitent driving an hour out of my way to the store, but, I did. I was so happy that I did beacause there selection and staff was great. I did not have an appointment, but they treated me wonderfully not like other stores that give you the cold shoulder. I worked with a few different sales people and each one of them went out of their way to make sure I was pleased with their service. I recommend them to all of my friends and strangers : ) By the way my wedding was beautiful... Thank you Victorian Bridal. (P.S their specials are worth the drive too!)

4
★★★★☆

I had been all over central Wisconsin looking for my gown each place I went to seemed to have a limited selection of gowns and most styles out dated. I was looking for a Maggie Sattero gown and didn't find many at one location. I looked up stores that carried maggie and found out that Victorian Bridal carried them. I was a little hesitent driving an hour out of my way to the store, but, I did. I was so happy that I did beacause there selection and staff was great. I did not have an appointment, but they treated me wonderfully not like other stores that give you the cold shoulder. I worked with a few different sales people and each one of them went out of their way to make sure I was pleased with their service. I recommend them to all of my friends and strangers : ) By the way my wedding was beautiful... Thank you Victorian Bridal. (P.S their specials are worth the drive too!)

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my bridesmaids and I went to this store looking for wedding gown and bridesmaids dresses, The salesperson was rude to me and one of my friends. They told me that I needed to order my dress right away because it was going to be discontinued and if I wanted it I needed to order that day. Yet I went to another store with friendlier sales staff and found the same dress and that it was not going to be discontinued. I purchased the same dress from another store with great service.

1
★☆☆☆☆

my bridesmaids and I went to this store looking for wedding gown and bridesmaids dresses, The salesperson was rude to me and one of my friends. They told me that I needed to order my dress right away because it was going to be discontinued and if I wanted it I needed to order that day. Yet I went to another store with friendlier sales staff and found the same dress and that it was not going to be discontinued. I purchased the same dress from another store with great service.

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0 out of 1 people found this review helpful.

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The owner of this store is so nice and goes out of her way to make sure you get exactly what you're looking for. Being a small town bridal shop, I wasn't expecting the great selection that is in this store. There are so many dresses and accessories, that you don't need to drive far to get what you need. It's located right on a main street, has great parking, and the quality of the items is top notch.

4
★★★★☆

The owner of this store is so nice and goes out of her way to make sure you get exactly what you're looking for. Being a small town bridal shop, I wasn't expecting the great selection that is in this store. There are so many dresses and accessories, that you don't need to drive far to get what you need. It's located right on a main street, has great parking, and the quality of the items is top notch.

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1 out of 1 people found this review helpful.

 

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