P M Bedroom Gallery

★★★★☆
42.9315 -87.9962
Map and Directions to Penny Mustard Distribution Ctr

414-433-0065

6800 Industrial Loop

Greendale, WI

53129

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About P M Bedroom Gallery

Home & Garden

Home & Garden
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4.1 10
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I live in CT and have now ordered two different sets of furniture from Penny Mustard (formerly PM Bedroom Gallery). Although it takes a while to get your furniture, it is well worth the wait. The furniture is heirloom quality and will certainly outlast all of us. Their online selection of furniture is tremendous. I have ordered a bedroom set, tables for my living room, stools for my kitchen, a pub table with stools for my rec room, and desks for my home office. It goes to show that they sell much more then bedroom furniture and have something for every room in the house. I have been impressed with the customer service I have received both times I have ordered furniture from them. When there was a delay with one of my orders they called me promptly and kept me informed of the delay and updated timeline. There is an old saying that you get what you pay for. Although the cost of their furniture is more expensive than the local discount chains, the quality far surpasses that of 99% of other furniture stores. You can almost look at a purchase of their furniture as an investment because it will last you forever.

5
★★★★★

I live in CT and have now ordered two different sets of furniture from Penny Mustard (formerly PM Bedroom Gallery). Although it takes a while to get your furniture, it is well worth the wait. The furniture is heirloom quality and will certainly outlast all of us. Their online selection of furniture is tremendous. I have ordered a bedroom set, tables for my living room, stools for my kitchen, a pub table with stools for my rec room, and desks for my home office. It goes to show that they sell much more then bedroom furniture and have something for every room in the house. I have been impressed with the customer service I have received both times I have ordered furniture from them. When there was a delay with one of my orders they called me promptly and kept me informed of the delay and updated timeline. There is an old saying that you get what you pay for. Although the cost of their furniture is more expensive than the local discount chains, the quality far surpasses that of 99% of other furniture stores. You can almost look at a purchase of their furniture as an investment because it will last you forever.

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We recently purchased a complete bedroom set and mattress from Penny Mustard and could not be happier. We wanted a storage bed (under bed drawers) but the bedroom set manufacturer did not make that component. The sales staff worked closely with us to make sure our custom furniture from 2 separate suppliers would work together and it turned out great. Upon receiving the set we found that the footboard was not set in the right location to cover the joint where the storage base and mattress met. The delivery driver had the warehouse call me the same day to address my concern. The next day they picked up the footboard to make the necessary modifications and had it back to us in no time. Our master bedroom is now a dream come true.

5
★★★★★

We recently purchased a complete bedroom set and mattress from Penny Mustard and could not be happier. We wanted a storage bed (under bed drawers) but the bedroom set manufacturer did not make that component. The sales staff worked closely with us to make sure our custom furniture from 2 separate suppliers would work together and it turned out great. Upon receiving the set we found that the footboard was not set in the right location to cover the joint where the storage base and mattress met. The delivery driver had the warehouse call me the same day to address my concern. The next day they picked up the footboard to make the necessary modifications and had it back to us in no time. Our master bedroom is now a dream come true.

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I just received my new sofa and chairs from Penny Mustard. They are beautiful and are better than I ever anticipated. My salesperson Jen was amazing to work with. She was unlike any other salesperson I had ever encountered. She went the extra mile every step of the way and was not pushy at all. The delivery guys were actual drivers from Penny Mustard and not some rental company. They took their shoes off upon entering my home and were so careful to not ding any walls. Penny Mustard will be my first choice for any future purchases.

5
★★★★★

I just received my new sofa and chairs from Penny Mustard. They are beautiful and are better than I ever anticipated. My salesperson Jen was amazing to work with. She was unlike any other salesperson I had ever encountered. She went the extra mile every step of the way and was not pushy at all. The delivery guys were actual drivers from Penny Mustard and not some rental company. They took their shoes off upon entering my home and were so careful to not ding any walls. Penny Mustard will be my first choice for any future purchases.

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Recently had my son's bedroom set delivered and it is just beautiful! It came in looking just like I ordered and the two delivery people were very careful and courteous the whole time. From start to finish, everyone at PM was outstanding! When we need to purchase something in the future, you are it!

5
★★★★★

Recently had my son's bedroom set delivered and it is just beautiful! It came in looking just like I ordered and the two delivery people were very careful and courteous the whole time. From start to finish, everyone at PM was outstanding! When we need to purchase something in the future, you are it!

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Never needed customer service. Salespeople are exactly as advertised, know a lot and are helpful, not pushy. The furniture is VERY well-built, and we got to customize it in terms of wood type and stain to make my very particular wife happy (and she is). A recent (3/2/2010) check of the Wisconsin BBB gives this business an A- rating (they go from A+ to F)

The worst part of the experience was waiting 6 weeks to get the furniture (it was being built during that time).

5
★★★★★

Never needed customer service. Salespeople are exactly as advertised, know a lot and are helpful, not pushy. The furniture is VERY well-built, and we got to customize it in terms of wood type and stain to make my very particular wife happy (and she is). A recent (3/2/2010) check of the Wisconsin BBB gives this business an A- rating (they go from A+ to F)

The worst part of the experience was waiting 6 weeks to get the furniture (it was being built during that time).

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Yes, their furniture is lovely. But they have NO customer service at ALL.

I bought a very expensive bedroom set from them, including a bed with drawers underneath it. When it arrived, it was missing the entire front end exposing raw wood. Took 3 calls to get them to come fix it that day and not leave it that way.

Then came the issues with the bed. The headboard they sold me WITH the drawers didn;t work out right, so I had a foot gap at the base of my bed. They refused to fix it or deal with, saying it was MY fault for not measuring.

The final straw was the side tables delivered a month later. The drawers on the bed wouldn't open because the tables were too big. Again, their salesmen assured me it would all work at the time of the sale, but mysteriously, the salemen is gone when the goods arrive, and PM will NOT stand by what they sold. I refsed to accept delivery of the endtables and am out the $350 I put down. Trust me, I went all the way to the top with Ben and Arvid, and they said they'd rather have my deposit than future business from someone like me. That must mean someone who expects them to honor their promises.

Do NOT trust the salesmen at this store, and do NOT expect any kind of service if something goes wrong. They do not stand by their product or their word. I would never, ever purchase something from this store again. Ever.

1
★☆☆☆☆

Yes, their furniture is lovely. But they have NO customer service at ALL.

I bought a very expensive bedroom set from them, including a bed with drawers underneath it. When it arrived, it was missing the entire front end exposing raw wood. Took 3 calls to get them to come fix it that day and not leave it that way.

Then came the issues with the bed. The headboard they sold me WITH the drawers didn;t work out right, so I had a foot gap at the base of my bed. They refused to fix it or deal with, saying it was MY fault for not measuring.

The final straw was the side tables delivered a month later. The drawers on the bed wouldn't open because the tables were too big. Again, their salesmen assured me it would all work at the time of the sale, but mysteriously, the salemen is gone when the goods arrive, and PM will NOT stand by what they sold. I refsed to accept delivery of the endtables and am out the $350 I put down. Trust me, I went all the way to the top with Ben and Arvid, and they said they'd rather have my deposit than future business from someone like me. That must mean someone who expects them to honor their promises.

Do NOT trust the salesmen at this store, and do NOT expect any kind of service if something goes wrong. They do not stand by their product or their word. I would never, ever purchase something from this store again. Ever.

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You really can stand on and in the dresser drawers. The staff is super helpful, unpushy and know everything about their product. the product itself? Awesome. would recommend to anyone!

5
★★★★★

You really can stand on and in the dresser drawers. The staff is super helpful, unpushy and know everything about their product. the product itself? Awesome. would recommend to anyone!

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Note- Could it be that "b.h." as the author in the glowing review above is Ben Huth, the owner of PM Bedroom Gallery?? Read the truth below.
I spent $1300 on a mattress set (restonic) from PM Bedroom Gallery. Only 2-3 yrs after owning it the mattress began to sag over 3" on both sides, and the box spring sagged and squeaked. I called PM and they sent two technicians to the house. They both immediately saw the sagging and said the mattress was defective. I then asked for a new mattress, as 99% of all mattress companies and retailers will replace a defective matttress. PM refused. They said I would have to pay $150 to have them take my mattress out of the house for 2-3 weeks while it is fixed and returned. I reported them to the BBB and the BBB was unable to convince them to replace the mattress like every other retailer does. During this whole process PM was rude, inconsiderate and acting like they were doing me a favor by getting my mattress fixed for only $150. I checked around. Other stores like Steinhafels, Bedtime, and American all replace mattresses when the sagging exceeds 1.5". My mattress from PM was 3" sagging and they were going to charge me $150 to FIX it leaving me without a bed for 2-3 weeks. I WOULD NEVER RECOMMEND THAT ANYONE EVER BUY ANYTHING FROM PM BEDROOM GALLERY. YOU ARE THROWING YOUR MONEY DOWN THE TOILET AND TREATED LIKE CRAP. Update= PM Bedroom Gallery now has a "F" rating from the
BBB of Wisconsin.

1
★☆☆☆☆

Note- Could it be that "b.h." as the author in the glowing review above is Ben Huth, the owner of PM Bedroom Gallery?? Read the truth below.
I spent $1300 on a mattress set (restonic) from PM Bedroom Gallery. Only 2-3 yrs after owning it the mattress began to sag over 3" on both sides, and the box spring sagged and squeaked. I called PM and they sent two technicians to the house. They both immediately saw the sagging and said the mattress was defective. I then asked for a new mattress, as 99% of all mattress companies and retailers will replace a defective matttress. PM refused. They said I would have to pay $150 to have them take my mattress out of the house for 2-3 weeks while it is fixed and returned. I reported them to the BBB and the BBB was unable to convince them to replace the mattress like every other retailer does. During this whole process PM was rude, inconsiderate and acting like they were doing me a favor by getting my mattress fixed for only $150. I checked around. Other stores like Steinhafels, Bedtime, and American all replace mattresses when the sagging exceeds 1.5". My mattress from PM was 3" sagging and they were going to charge me $150 to FIX it leaving me without a bed for 2-3 weeks. I WOULD NEVER RECOMMEND THAT ANYONE EVER BUY ANYTHING FROM PM BEDROOM GALLERY. YOU ARE THROWING YOUR MONEY DOWN THE TOILET AND TREATED LIKE CRAP. Update= PM Bedroom Gallery now has a "F" rating from the
BBB of Wisconsin.

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0 out of 1 people found this review helpful.

.

I dare anyone to walk in this store and not fall in love with most everything. The furniture is simply stunning and meant to last through several generations.
The sales help are wonderful, assisting you in finding something that you love and most important, will fit your budget. They are not pushy and do allow you to persuse the gallery without interference, until needed.

5
★★★★★

I dare anyone to walk in this store and not fall in love with most everything. The furniture is simply stunning and meant to last through several generations.
The sales help are wonderful, assisting you in finding something that you love and most important, will fit your budget. They are not pushy and do allow you to persuse the gallery without interference, until needed.

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Wow, if you are looking for high quality, beautiful bedroom furniture, this is definitely the place for you. The quality is superb, the sales associates wonderful. They were very helpful in assiting us in finding the perfect bedroom set. The furniture is buit for a lifetime, so even though you may pay a bit more, it is super high quality and meant to last.

4
★★★★☆

Wow, if you are looking for high quality, beautiful bedroom furniture, this is definitely the place for you. The quality is superb, the sales associates wonderful. They were very helpful in assiting us in finding the perfect bedroom set. The furniture is buit for a lifetime, so even though you may pay a bit more, it is super high quality and meant to last.

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