Guides Inn

★★★☆☆
  • Hwy M

    Boulder Junction, WI 54512

    Map & Directions
  • 715-385-2233

About Guides Inn

Hours
Daily 24 Hours

Hotels & Travel

Hotels & Travel
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3.2 5
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From the time we walk in until we left, our party of 8 was treated like honored guest. We had a variety of entrees including the chef's (Renowned Jimmy Dean,) signature dish "Shrimp St. James". Other outstanding entrees we experienced are Beef Wellington, Blackened Salmon, Rack of Lamb, Veal Oscar and of course the Pan Fried Walleye. Dinners are served with a appetizer plate consisting of all sorts of goodys including a liver pate. Homemade soups, including Baked French Onion and Salad was served with each meal as well. Very resonably prices and casual "UP NORTH" feeling. Plan to return!

5
★★★★★

From the time we walk in until we left, our party of 8 was treated like honored guest. We had a variety of entrees including the chef's (Renowned Jimmy Dean,) signature dish "Shrimp St. James". Other outstanding entrees we experienced are Beef Wellington, Blackened Salmon, Rack of Lamb, Veal Oscar and of course the Pan Fried Walleye. Dinners are served with a appetizer plate consisting of all sorts of goodys including a liver pate. Homemade soups, including Baked French Onion and Salad was served with each meal as well. Very resonably prices and casual "UP NORTH" feeling. Plan to return!

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We go here for special occasions. Homemade soups, salad dressings, and ice cream. The Wall eye is to die for...always perfect. Perfect veal, although small portions. Steaks are done pefectly. We are so stuffed when we leave. Since we know we will always have to wait, we go prepare to enjoy a lively bar and excellent cocktails.

4
★★★★☆

We go here for special occasions. Homemade soups, salad dressings, and ice cream. The Wall eye is to die for...always perfect. Perfect veal, although small portions. Steaks are done pefectly. We are so stuffed when we leave. Since we know we will always have to wait, we go prepare to enjoy a lively bar and excellent cocktails.

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My family and I went to Guides Inn for dinner on 08-06-08. The first thing I need to mention is that we VERY RARELY complain about anything at a restaurant, and if we do, it must be bad. I ordered the $18 fried chicken (which included soup, salad, bread, and part of a shared relish tray amongst the table), and when I received it, the outside was cooked, but when I bit into the chicken it was frozen and bloody. My dad told the waitress and she apologized, took the chicken in the back to the chef (who is also the owner), and informed us that my meal would be right out. About 5 minutes later, she put my plate in front of me, with the same fried chicken that had the same bite taken out of it from before. Needless to say, I had lost my appetite once I saw that the chicken was not replaced, and noticed that it came back on the same plate as the raw, frozen chicken. The chicken looked scorched like it had been microwaved. (Well, lets hope it was microwaved, because if it wasn't, that means it was put back into the fryer with all the other chicken, with a bite taken out of it.) We all were disgusted by what had just happened. So, my dad asked the waitress if she could take the chicken away because I had lost my appetite for the chicken. He also asked for an extra plate because my mom had a huge plate of pasta that she was never going to finish, and told the waitress that I was just going to share the pasta with my mom. After we finished our meal the waitress brought the bill and we were billed for my entire fried chicken meal! We could not believe it! So, my dad asked the waitress if she could please take the chicken off the bill. She refused to deduct the fried chicken from the bill and stated that the chef admitted there was nothing wrong with the chicken. What!?!?! My dad said, ??So, are you saying that you don??t want my business anymore? I mean, the chicken had a bite out of it.? She said, ??No, I am just saying that by the time we would deduct the chicken you would only get off about $7.95 because of the price of the salad, soup, bread, the shared relish tray, and the extra plate charge for the shared pasta. Besides, to replace a whole meal, it would take another 25 minutes.? Dad said, ??We would have waited for a decent meal. Why don??t you send the Chef out here to talk to me then.? As we were waiting for the waitress to come out of the kitchen, my brother saw the chef sneak out the side door. The waitress came back with our bill and had still charged us for my soup, salad, bread, shared relish tray, and the extra plate for the shared pasta. She had ONLY taken off the charge for the chicken. We were tired of battling, and ended up paying for just the chicken. As we were walking to our car we saw the chef/owner sitting in the back gazebo taking a break. We got the impression that he was too good to come out to speak to us about his frozen chicken, and felt bad that he was making the waitress be the middleman of his highly unprofessionally handled mistake. We will NEVER be going back to Guides Inn, and at the least, felt that we should have been compensated for my entire meal. In the past if we have had problems with our meals, which is VERY RARE, we have been compensated for at least the one meal, and on other occasions, we have been compensated for the entire meal.

1
★☆☆☆☆

My family and I went to Guides Inn for dinner on 08-06-08. The first thing I need to mention is that we VERY RARELY complain about anything at a restaurant, and if we do, it must be bad. I ordered the $18 fried chicken (which included soup, salad, bread, and part of a shared relish tray amongst the table), and when I received it, the outside was cooked, but when I bit into the chicken it was frozen and bloody. My dad told the waitress and she apologized, took the chicken in the back to the chef (who is also the owner), and informed us that my meal would be right out. About 5 minutes later, she put my plate in front of me, with the same fried chicken that had the same bite taken out of it from before. Needless to say, I had lost my appetite once I saw that the chicken was not replaced, and noticed that it came back on the same plate as the raw, frozen chicken. The chicken looked scorched like it had been microwaved. (Well, lets hope it was microwaved, because if it wasn't, that means it was put back into the fryer with all the other chicken, with a bite taken out of it.) We all were disgusted by what had just happened. So, my dad asked the waitress if she could take the chicken away because I had lost my appetite for the chicken. He also asked for an extra plate because my mom had a huge plate of pasta that she was never going to finish, and told the waitress that I was just going to share the pasta with my mom. After we finished our meal the waitress brought the bill and we were billed for my entire fried chicken meal! We could not believe it! So, my dad asked the waitress if she could please take the chicken off the bill. She refused to deduct the fried chicken from the bill and stated that the chef admitted there was nothing wrong with the chicken. What!?!?! My dad said, ??So, are you saying that you don??t want my business anymore? I mean, the chicken had a bite out of it.? She said, ??No, I am just saying that by the time we would deduct the chicken you would only get off about $7.95 because of the price of the salad, soup, bread, the shared relish tray, and the extra plate charge for the shared pasta. Besides, to replace a whole meal, it would take another 25 minutes.? Dad said, ??We would have waited for a decent meal. Why don??t you send the Chef out here to talk to me then.? As we were waiting for the waitress to come out of the kitchen, my brother saw the chef sneak out the side door. The waitress came back with our bill and had still charged us for my soup, salad, bread, shared relish tray, and the extra plate for the shared pasta. She had ONLY taken off the charge for the chicken. We were tired of battling, and ended up paying for just the chicken. As we were walking to our car we saw the chef/owner sitting in the back gazebo taking a break. We got the impression that he was too good to come out to speak to us about his frozen chicken, and felt bad that he was making the waitress be the middleman of his highly unprofessionally handled mistake. We will NEVER be going back to Guides Inn, and at the least, felt that we should have been compensated for my entire meal. In the past if we have had problems with our meals, which is VERY RARE, we have been compensated for at least the one meal, and on other occasions, we have been compensated for the entire meal.

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0 out of 1 people found this review helpful.

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My family and I did not have a good experience at the Guides Inn in Boulder Junction Wisconsin on August 6, 2008. My daughter ordered the Fried chicken. The presentation was nice and steam was coming off the chicken, but when she bit into the chicken it was still frozen in the middle. We told the waitress and she took the plate back to the kitchen and five minutes later the waitress brought out the same piece of chicken with the bite out of it. By this time my daughter had lost her appetite and decided she would share my wife??s order. We sent the chicken back and asked for a clean plate and were told that there would be an additional charge for sharing a meal. When I got the bill I asked the waitress to take off the price of the chicken order. She said the chef said there was nothing wrong with the chicken. When I asked to speak with the chef who is the owner she said he was too busy. They reduced our bill by $10 and in the mean time we saw the chef leave the building and set out back of the restaurant. I would stay away from the chicken.

1
★☆☆☆☆

My family and I did not have a good experience at the Guides Inn in Boulder Junction Wisconsin on August 6, 2008. My daughter ordered the Fried chicken. The presentation was nice and steam was coming off the chicken, but when she bit into the chicken it was still frozen in the middle. We told the waitress and she took the plate back to the kitchen and five minutes later the waitress brought out the same piece of chicken with the bite out of it. By this time my daughter had lost her appetite and decided she would share my wife??s order. We sent the chicken back and asked for a clean plate and were told that there would be an additional charge for sharing a meal. When I got the bill I asked the waitress to take off the price of the chicken order. She said the chef said there was nothing wrong with the chicken. When I asked to speak with the chef who is the owner she said he was too busy. They reduced our bill by $10 and in the mean time we saw the chef leave the building and set out back of the restaurant. I would stay away from the chicken.

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0 out of 1 people found this review helpful.

.

This is one of my favorite Northwoods restaurants. Everything I have ever ordered has been delicious. Most of the wait staff are very friendly and efficient.
A reservation is needed, especially on weekends. It is good to go hungry because you get a lot of food, including a really nice appetizer/relish tray. My only problem with the place is that we always have to wait at the bar for some time, even with a reservation, and we do go there hungry.

5
★★★★★

This is one of my favorite Northwoods restaurants. Everything I have ever ordered has been delicious. Most of the wait staff are very friendly and efficient.
A reservation is needed, especially on weekends. It is good to go hungry because you get a lot of food, including a really nice appetizer/relish tray. My only problem with the place is that we always have to wait at the bar for some time, even with a reservation, and we do go there hungry.

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