Springbrook Cercle

★★☆☆☆
  • 8601 Springbrook Blvd.

    Oak Creek, WI 53154

    Map & Directions
  • 866-788-7846

About Springbrook Cercle

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I've been living here for years but the last few years things have gone downhill. The maintenance is terrible; numerous occasions I called about issues and they didn't come prompting me to call again, if they don't forget it usually takes

3
★★★★★

I've been living here for years but the last few years things have gone downhill. The maintenance is terrible; numerous occasions I called about issues and they didn't come prompting me to call again, if they don't forget it usually takes

.

Renter beware! Please think twice before signing a lease agreement with Springbrook Cercle. I have lived there for over 6 years and have been pretty happy with the place until recently. The staff are usually difficult to deal with, but as of late, they are extremely awful. I live in the buildings that include heat and hot water with the rent. Normally the heat is turned off by late May and not turned on again until cold weather arrives in October. This is usually okay, but not this year! The heat was turned off during a period of warmer weather, but when the temperature plummeted to upper 30's during night and low 50's during day (including 30 mph wind and rain), we the tenants were forced to freeze. Management refused to turn the heat back on. They said that "it was too much work" to restore heat. For a total of 5 days straight I froze in my apartment day and night. I was forced to use a space heater. Many people complained, but nothing was done. All our complaints fell on deaf ears. Meanwhile, Rob Fransway has moved to Arizona and purchased a $5 million home as well as another apartment community down there. He could barely take care of Springbrook Cercle when he still lived nearby. I doubt he will be able to care for it or even care about what is happening to it when he is so many miles away living in grandeur.

1
★☆☆☆☆

Renter beware! Please think twice before signing a lease agreement with Springbrook Cercle. I have lived there for over 6 years and have been pretty happy with the place until recently. The staff are usually difficult to deal with, but as of late, they are extremely awful. I live in the buildings that include heat and hot water with the rent. Normally the heat is turned off by late May and not turned on again until cold weather arrives in October. This is usually okay, but not this year! The heat was turned off during a period of warmer weather, but when the temperature plummeted to upper 30's during night and low 50's during day (including 30 mph wind and rain), we the tenants were forced to freeze. Management refused to turn the heat back on. They said that "it was too much work" to restore heat. For a total of 5 days straight I froze in my apartment day and night. I was forced to use a space heater. Many people complained, but nothing was done. All our complaints fell on deaf ears. Meanwhile, Rob Fransway has moved to Arizona and purchased a $5 million home as well as another apartment community down there. He could barely take care of Springbrook Cercle when he still lived nearby. I doubt he will be able to care for it or even care about what is happening to it when he is so many miles away living in grandeur.

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.

I have been living here for two weeks and already regret it. My apartment is infested with bed bugs. I did not have a bed bug problem before I moved here. With this the owner rob refused to pay for the treatments blaming the infestation on me. It wasn't until I threatened to take him to court that he offered to pay half. He said very rude comments and was very unprofesional I would highly advice against living here.

1
★☆☆☆☆

I have been living here for two weeks and already regret it. My apartment is infested with bed bugs. I did not have a bed bug problem before I moved here. With this the owner rob refused to pay for the treatments blaming the infestation on me. It wasn't until I threatened to take him to court that he offered to pay half. He said very rude comments and was very unprofesional I would highly advice against living here.

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It started off on a bad note. There wasn't anyone in the office when I had scheduled to come in for a visit. I should have walked away right then and there.

Extremely noisy. And I don't mean the train... I mean the neighbors. You can hear every little sound your neighbor makes. It doesn't pay to complain either, because there are absolutely no consequences for breaking the rules. The staff is not receptive or helpful! Did I also mention that there are pages and pages of rules to follow in the move-in packet?!?

Moved in to a awfully stained carpet. Still living with an awful, nasty stained carpet. WeEnergies bill is through the roof due to lack of insulation.

If something breaks, you're better off hiring someone to do it for you, rather than waiting for the ONE maintenance person to come and fix it.

I've lived in several other places that were a lot less rent and a lot more enjoyable to live in. It's really unfortunate.

1
★☆☆☆☆

It started off on a bad note. There wasn't anyone in the office when I had scheduled to come in for a visit. I should have walked away right then and there.

Extremely noisy. And I don't mean the train... I mean the neighbors. You can hear every little sound your neighbor makes. It doesn't pay to complain either, because there are absolutely no consequences for breaking the rules. The staff is not receptive or helpful! Did I also mention that there are pages and pages of rules to follow in the move-in packet?!?

Moved in to a awfully stained carpet. Still living with an awful, nasty stained carpet. WeEnergies bill is through the roof due to lack of insulation.

If something breaks, you're better off hiring someone to do it for you, rather than waiting for the ONE maintenance person to come and fix it.

I've lived in several other places that were a lot less rent and a lot more enjoyable to live in. It's really unfortunate.

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.

I am in love with Springbrook! Luxury Apartments?! YES! I have grown up living in these apartments..and soon to live in. The girls are wonderful...Rob is the nicest man you will ever meet. Though there are a few problems with the paito doors during storms but what place doesn't? They are always on top of maintenance. The carpets are new everytime someone moves in. Never had a problem with any of the plumbing nor the appliances. Though I am not sure if they are pet friendly. I hear dogs aren't allowed.People say it a noisy place to live your right but thats what you get for living near the railroads but hey don't complain about it you choose to live there and if you don't like it MOVE OUT! In the end you get used to it..it never really buged me.
The service lives up to my satisfaction! If there was ever a problem they were always there! For those of you who give Springbrook a bad review maybe your the problem?! The workers there are nice and hard workers...they do alot! Some of the neighbors are nice but when summer comes the PUBLIC pool is just fantastic! The apartments are warm, cozy, relaxing and BIG! A little inside info ...My mother used to work there and a guy name Tony works there, I used to help clean those apartment so I know what goes on when a new rental moves in...everything is replaced (including the carpets), the heat and air vents are cleaned, fresh coat of paint in every room, the fans and blinds are cleaned...and much more. When winter comes around the sidewalks and streets are always shovled, salted and plowed. They are always working 24 hours 7 days a week...thats alot of blood and sweat! So I hope my review helps those of you who are looking into Springbrook LUXURY Apartments. They are a great place to live in and to start a family! The high school is even walking distance!! LOVE IT!

5
★★★★★

I am in love with Springbrook! Luxury Apartments?! YES! I have grown up living in these apartments..and soon to live in. The girls are wonderful...Rob is the nicest man you will ever meet. Though there are a few problems with the paito doors during storms but what place doesn't? They are always on top of maintenance. The carpets are new everytime someone moves in. Never had a problem with any of the plumbing nor the appliances. Though I am not sure if they are pet friendly. I hear dogs aren't allowed.People say it a noisy place to live your right but thats what you get for living near the railroads but hey don't complain about it you choose to live there and if you don't like it MOVE OUT! In the end you get used to it..it never really buged me.
The service lives up to my satisfaction! If there was ever a problem they were always there! For those of you who give Springbrook a bad review maybe your the problem?! The workers there are nice and hard workers...they do alot! Some of the neighbors are nice but when summer comes the PUBLIC pool is just fantastic! The apartments are warm, cozy, relaxing and BIG! A little inside info ...My mother used to work there and a guy name Tony works there, I used to help clean those apartment so I know what goes on when a new rental moves in...everything is replaced (including the carpets), the heat and air vents are cleaned, fresh coat of paint in every room, the fans and blinds are cleaned...and much more. When winter comes around the sidewalks and streets are always shovled, salted and plowed. They are always working 24 hours 7 days a week...thats alot of blood and sweat! So I hope my review helps those of you who are looking into Springbrook LUXURY Apartments. They are a great place to live in and to start a family! The high school is even walking distance!! LOVE IT!

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0 out of 1 people found this review helpful.

.

This place sucks! Over priced and nothing to show for it! I have only lived here for a few months and had problems from the start. Maintenance is a joke and don't expect to get any service you rent "as is". The owner and staff have a take it or leave it attitude and if try to get anything fixed, expect to go months without having any issues resolved. Also, forget about getting the sidewalks shoveled when it snows, they wait days after a snow fall with no concern for the tenants. Im surprised no one has beat the crap out of the owner & staff! I hate it here soooo much, I will try to get out of my lease as soon as possible and tell everyone how bad this place is. Poor construction, horrible maintenance, and terrible service. God help anyone that's fooled into moving here, you will regret it immediately!

0
★☆☆☆☆

This place sucks! Over priced and nothing to show for it! I have only lived here for a few months and had problems from the start. Maintenance is a joke and don't expect to get any service you rent "as is". The owner and staff have a take it or leave it attitude and if try to get anything fixed, expect to go months without having any issues resolved. Also, forget about getting the sidewalks shoveled when it snows, they wait days after a snow fall with no concern for the tenants. Im surprised no one has beat the crap out of the owner & staff! I hate it here soooo much, I will try to get out of my lease as soon as possible and tell everyone how bad this place is. Poor construction, horrible maintenance, and terrible service. God help anyone that's fooled into moving here, you will regret it immediately!

.

This place sucks! Over priced and nothing to show for it! I have only lived here for a few months and had problems from the start. Maintenance is a joke and don't expect to get any service you rent "as is". The owner and staff have a take it or leave it attitude and if try to get anything fixed, expect to go months without having any issues resolved. Also, forget about getting the sidewalks shoveled when it snows, they wait days after a snow fall with no concern for the tenants. Im surprised no one has beat the crap out of the owner & staff! I hate it here soooo much, I will try to get out of my lease as soon as possible and tell everyone how bad this place is. Poor construction, horrible maintenance, and terrible service. God help anyone that's fooled into moving here, you will regret it immediately!

1
★☆☆☆☆

This place sucks! Over priced and nothing to show for it! I have only lived here for a few months and had problems from the start. Maintenance is a joke and don't expect to get any service you rent "as is". The owner and staff have a take it or leave it attitude and if try to get anything fixed, expect to go months without having any issues resolved. Also, forget about getting the sidewalks shoveled when it snows, they wait days after a snow fall with no concern for the tenants. Im surprised no one has beat the crap out of the owner & staff! I hate it here soooo much, I will try to get out of my lease as soon as possible and tell everyone how bad this place is. Poor construction, horrible maintenance, and terrible service. God help anyone that's fooled into moving here, you will regret it immediately!

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1 out of 2 people found this review helpful.

.

I have lived in Springbrook Cercle for almost three years. I selected this location because of its proximity to work,the airport and to Milwaukee. Bt far, it is the absolute worst place I have ever lived. The plumbing is horrible and leaks are common. Fixes are never done in a timely fashion. At one point, I had no hot water and the owner told me to shower later in the day on Sunday's during football season as he has an inferior pump. I had tons of plumbing problems. One leak was left for over a month and the bathroom cabinet began to rot. The tile and windows are in horrible disrepair. The carpet is crummy and put in byt he owner so it bulges in odd spots and you can trip. Many reviews echo my sentiments about the owner. I also had allthe cabinet hinges come off and my cabinets stayed oepn for almost one month before anyone fixed them. During winter, no snow removal or salt equates to treacherous driving and walking. Had fallen and seen others fall due to ice and poor snow removal. The rent was raised every time a renewal came up and they decreased the options. Every appliance except the stove broke. The icing onteh cake is the common building where the fitness center is is completely broke. Plus it is never cleaned. One day I was working out early in the mroning with two other people and someone came out of the back someplace disoriented and screaming he needed a cell phone. I fled the place and later on my way to work saw several cops there. The garage I rented briefly was full of used syringes and debris that the owner refused to clean out. Then, the door didn't work. Do yourself a favor, find another place to live!

1
★☆☆☆☆

I have lived in Springbrook Cercle for almost three years. I selected this location because of its proximity to work,the airport and to Milwaukee. Bt far, it is the absolute worst place I have ever lived. The plumbing is horrible and leaks are common. Fixes are never done in a timely fashion. At one point, I had no hot water and the owner told me to shower later in the day on Sunday's during football season as he has an inferior pump. I had tons of plumbing problems. One leak was left for over a month and the bathroom cabinet began to rot. The tile and windows are in horrible disrepair. The carpet is crummy and put in byt he owner so it bulges in odd spots and you can trip. Many reviews echo my sentiments about the owner. I also had allthe cabinet hinges come off and my cabinets stayed oepn for almost one month before anyone fixed them. During winter, no snow removal or salt equates to treacherous driving and walking. Had fallen and seen others fall due to ice and poor snow removal. The rent was raised every time a renewal came up and they decreased the options. Every appliance except the stove broke. The icing onteh cake is the common building where the fitness center is is completely broke. Plus it is never cleaned. One day I was working out early in the mroning with two other people and someone came out of the back someplace disoriented and screaming he needed a cell phone. I fled the place and later on my way to work saw several cops there. The garage I rented briefly was full of used syringes and debris that the owner refused to clean out. Then, the door didn't work. Do yourself a favor, find another place to live!

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1 out of 2 people found this review helpful.

.

theses piece of shi**ppl r taking our whole security deposit of 850 and they want us to pay 170 for damage to carpet that was not new when we moved in in the first place....apt was clean as a whistle which they stated ,but still losing my security deposit because my 4 year old spilled juice on the white carpet....cant get it out ,but there were several stains in carpet when we moved in....it all looks good on the outside,but wait til u sign the lease .it all turns to sh** after that.
good luck gettin you deposit back!!!!!

1
★☆☆☆☆

theses piece of shi**ppl r taking our whole security deposit of 850 and they want us to pay 170 for damage to carpet that was not new when we moved in in the first place....apt was clean as a whistle which they stated ,but still losing my security deposit because my 4 year old spilled juice on the white carpet....cant get it out ,but there were several stains in carpet when we moved in....it all looks good on the outside,but wait til u sign the lease .it all turns to sh** after that.
good luck gettin you deposit back!!!!!

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1 out of 2 people found this review helpful.

.

I've lived here for less than a year. The apartments are beautiful on the outside and quite beautiful inside as well. But it's not without problems. The owner, Rob, is also the maintenance man, lawn man - he's a jack of all trades. So, maintenance work gets down VERY slowly around here. And, when it's done, it's usually patch work vs. actually fixing the problem. The worse problem I had was during the winter when the door leading to my balcony would open when a strong gust of wind would come through. Instead of fixing it, Rob told me to put a chair in front of the door. However, he did come by early the next morning to fix the problem. All in all, it's apartment living, so things won't be peaches and cream.

3
★★★☆☆

I've lived here for less than a year. The apartments are beautiful on the outside and quite beautiful inside as well. But it's not without problems. The owner, Rob, is also the maintenance man, lawn man - he's a jack of all trades. So, maintenance work gets down VERY slowly around here. And, when it's done, it's usually patch work vs. actually fixing the problem. The worse problem I had was during the winter when the door leading to my balcony would open when a strong gust of wind would come through. Instead of fixing it, Rob told me to put a chair in front of the door. However, he did come by early the next morning to fix the problem. All in all, it's apartment living, so things won't be peaches and cream.

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0 out of 1 people found this review helpful.

.

I have lived here for three years also.
The maintenance on the older buildings, is horrific. We have a gap in our doors and can see the outside. Very cold in the winter. Rob told us not to worry!? The windows are not sound enough to keep the cold out. We put a draft runner on the ledges and they have ice build ups on them by morning when the temps are low.
The crew that does the snowplowing is stupid!!!
To watch someone shoveling their driveway and not stopping to clear it for them is pretty low. Rob likes to wait until you have your drive cleaned out, then come by with his truck and do the neighbors drive or plow the end of the driveway back in.
I am getting a little tired of shoveling when I am paying high rent to live here.
In the spring and summer, we DO have ant problems, along with earwigs. He also told us to buy ant traps. How about just working on finding a solution to fix the problem.
There are no yield signs on any of the streets. I am surprised no one has had a major accident yet.
Very slow at getting any kind of repair work done. Took two weeks to get someone to look at our fire alarm that kept beeping. Then I was told it was probably just dust in the sensor. No one could come and actually check it. When I first called the office to report the beeping, the girl said to change the battery. How dumb The alarm I have doesn't have batteries.
I would not recommend any one moving in here.

4
★★★★☆

I have lived here for three years also.
The maintenance on the older buildings, is horrific. We have a gap in our doors and can see the outside. Very cold in the winter. Rob told us not to worry!? The windows are not sound enough to keep the cold out. We put a draft runner on the ledges and they have ice build ups on them by morning when the temps are low.
The crew that does the snowplowing is stupid!!!
To watch someone shoveling their driveway and not stopping to clear it for them is pretty low. Rob likes to wait until you have your drive cleaned out, then come by with his truck and do the neighbors drive or plow the end of the driveway back in.
I am getting a little tired of shoveling when I am paying high rent to live here.
In the spring and summer, we DO have ant problems, along with earwigs. He also told us to buy ant traps. How about just working on finding a solution to fix the problem.
There are no yield signs on any of the streets. I am surprised no one has had a major accident yet.
Very slow at getting any kind of repair work done. Took two weeks to get someone to look at our fire alarm that kept beeping. Then I was told it was probably just dust in the sensor. No one could come and actually check it. When I first called the office to report the beeping, the girl said to change the battery. How dumb The alarm I have doesn't have batteries.
I would not recommend any one moving in here.

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1 out of 2 people found this review helpful.

.

i lived at springbrook cercle for 3 years, enough was enough, i went without heat in the middle of winter all weekend, the owner said to flip the switch off and on, well i did and i sat with my coat and mittens on, also my bathroom sink didn't work and i was told to use the kithchen sink for a few days until they could get to me, they are built poorly, very cold in the winter with lots of drafts, when asked if they could re-calk or help in any way, once again the owner just made sure the windows were locked and made a comment about me having my dresser in front of the window ????,i stuffed socks in the window gaps, the noise level is terrible and the rent is outrageous, i would not recommend this complex to anyone, one more thing, my apartment was infested with ants in the summer, their comment was, buy ant traps.

1
★☆☆☆☆

i lived at springbrook cercle for 3 years, enough was enough, i went without heat in the middle of winter all weekend, the owner said to flip the switch off and on, well i did and i sat with my coat and mittens on, also my bathroom sink didn't work and i was told to use the kithchen sink for a few days until they could get to me, they are built poorly, very cold in the winter with lots of drafts, when asked if they could re-calk or help in any way, once again the owner just made sure the windows were locked and made a comment about me having my dresser in front of the window ????,i stuffed socks in the window gaps, the noise level is terrible and the rent is outrageous, i would not recommend this complex to anyone, one more thing, my apartment was infested with ants in the summer, their comment was, buy ant traps.

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0 out of 1 people found this review helpful.

.

I lived at this complex for this year. While they have nice floor plans, my apartment was infested with bugs. The neighbors also said they had problems. This is an expensive "luxurious" community but they do not act like it. The owner is very rude and will do anything to get you in there but will treat you like dirt once that lease is signed. When I moved out, they charged me for every little thing and my apartment was left in great shape. I would not recommend this community to anyone moving to Oak Creek. Keep looking!

2
★★☆☆☆

I lived at this complex for this year. While they have nice floor plans, my apartment was infested with bugs. The neighbors also said they had problems. This is an expensive "luxurious" community but they do not act like it. The owner is very rude and will do anything to get you in there but will treat you like dirt once that lease is signed. When I moved out, they charged me for every little thing and my apartment was left in great shape. I would not recommend this community to anyone moving to Oak Creek. Keep looking!

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1 out of 2 people found this review helpful.

 

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