Bigelow Appliance Sales & Services

★★★★☆
  • 457 Milwaukee Ave

    Burlington, WI 53105

    Map & Directions
  • 262-763-2555

About Bigelow Appliance Sales & Services

Hours
Mon. - Thu. 8am - 5pm;Fri. 8am - 6pm;Sat. 8am - 3pm;Sun. CLOSED
3.5 4
Hi! Sign in to let us know how Bigelow Appliance Sales & Services was?
Write a Review
.

Lost my service order, after I called them three days later; was told it would take three more days before a technician would look at the stove and three more to get the parts. They don't seem to care about customer service. Response was "I wasn't here when you came in to requested a service call, it's not my fault"-not, how can I fix this.

1
★☆☆☆☆

Lost my service order, after I called them three days later; was told it would take three more days before a technician would look at the stove and three more to get the parts. They don't seem to care about customer service. Response was "I wasn't here when you came in to requested a service call, it's not my fault"-not, how can I fix this.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have used Bigelow for repairs and replacements of our large appliances for many years. They are always helpful and respectful of costs - often offering lower cost alternatives if asked. But I'm sure as a small town retailer, they probably worry about being pushy on the sales floor - sounds like they overdid it. I highly recommend them!Bob Emery

5
★★★★★

We have used Bigelow for repairs and replacements of our large appliances for many years. They are always helpful and respectful of costs - often offering lower cost alternatives if asked. But I'm sure as a small town retailer, they probably worry about being pushy on the sales floor - sounds like they overdid it. I highly recommend them!Bob Emery

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been in this store a total of 2 times prepared to purchase when there. Both times I had to seek out someone to help me and they never even asked me my name. They were willing to tell me about the appliances I was interested in, but must of assumed I was only inquiring. I left dumbfounded both times and went elsewhere to buy what I needed. I grew up in Burlington and knew the Bigelow family so I was somewhat surprised in the lack of effort to make a sale.

3
★★★☆☆

I have been in this store a total of 2 times prepared to purchase when there. Both times I had to seek out someone to help me and they never even asked me my name. They were willing to tell me about the appliances I was interested in, but must of assumed I was only inquiring. I left dumbfounded both times and went elsewhere to buy what I needed. I grew up in Burlington and knew the Bigelow family so I was somewhat surprised in the lack of effort to make a sale.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Used many times for both sales and repairs. Very knowledgable repair people and they really take time to solve the problem and talk through it with the homeowners.

5
★★★★★

Used many times for both sales and repairs. Very knowledgable repair people and they really take time to solve the problem and talk through it with the homeowners.

Was this review helpful to you?
Ratings_icons Ratings_icons

Wait, you're the expert.

If you've been to or used Bigelow Appliance Sales & Services, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review