Joel's Water St Auto

★★★★★

About Joel's Water St Auto

Automotive

Automotive
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Phenomenal service! They thoroughly explained everything that was going on with my car and helped me find out a solution that fit my very collegiate budget. The owner was extremely knowledgeable and respectful of my wishes and did not pressure me into purchasing things that weren't necessary for fixing my car. The team was very focused, goal-oriented and honest which I appreciated very much.

5
★★★★★

Phenomenal service! They thoroughly explained everything that was going on with my car and helped me find out a solution that fit my very collegiate budget. The owner was extremely knowledgeable and respectful of my wishes and did not pressure me into purchasing things that weren't necessary for fixing my car. The team was very focused, goal-oriented and honest which I appreciated very much.

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I recommend Joel's to friends and family whenever the opportunity arises. They're extremely friendly, helpful, and reasonably priced. Joel and his employees are driven (ha ha!) to get what needs to be done done. As stated before, they're a trustworthy business and I know they are skilled in what they do because they've been in the area and field long enough to build such a positive reputation. I appreciate a business that treats me as a friend and not just a regular come-and-go customer.

5
★★★★★

I recommend Joel's to friends and family whenever the opportunity arises. They're extremely friendly, helpful, and reasonably priced. Joel and his employees are driven (ha ha!) to get what needs to be done done. As stated before, they're a trustworthy business and I know they are skilled in what they do because they've been in the area and field long enough to build such a positive reputation. I appreciate a business that treats me as a friend and not just a regular come-and-go customer.

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The word that best describes my experiences with Joel's Water Street Auto is TRUST. Joel's has always been trustworthy. First, I can trust that what they tell me about my car is true. What they say I need done, I really DO need done. Second, I can trust that they will find the most economic way to perform that work. Third, I can trust that they will provide top notch expertise in doing the repairs. Finally, I can trust that Joel's will be happy to answer any questions I have about their work. All in all, I feel completely safe putting my car and my trust into the care of Joel's Water Street Auto.

5
★★★★★

The word that best describes my experiences with Joel's Water Street Auto is TRUST. Joel's has always been trustworthy. First, I can trust that what they tell me about my car is true. What they say I need done, I really DO need done. Second, I can trust that they will find the most economic way to perform that work. Third, I can trust that they will provide top notch expertise in doing the repairs. Finally, I can trust that Joel's will be happy to answer any questions I have about their work. All in all, I feel completely safe putting my car and my trust into the care of Joel's Water Street Auto.

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So incredibly nice and understanding. I'm always worried about mechanics taking advantage of me because I don't know very much about cars. But Joel just seems to care about fixing up cars and making sure that people are safe. He is very down-to-earth, and very understandable of the college student's budget. Very considerate. For all of my car needs, I will go to Joel.

5
★★★★★

So incredibly nice and understanding. I'm always worried about mechanics taking advantage of me because I don't know very much about cars. But Joel just seems to care about fixing up cars and making sure that people are safe. He is very down-to-earth, and very understandable of the college student's budget. Very considerate. For all of my car needs, I will go to Joel.

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.

I have had problems with my car twice and both times called Joel for help. The first time I took my car in try to have the squeaking noise that it was making fixed, which he did, for free. The second time I couldn't start my car on a Saturday, a day that Joel's isn't even open, but I called the number and Joel came to my house and got my car to start, again, for free. Joel and his crew are genuinely good people who clearly just want to help those when they need it. What a wonderful place to have so close to me when I need help!

5
★★★★★

I have had problems with my car twice and both times called Joel for help. The first time I took my car in try to have the squeaking noise that it was making fixed, which he did, for free. The second time I couldn't start my car on a Saturday, a day that Joel's isn't even open, but I called the number and Joel came to my house and got my car to start, again, for free. Joel and his crew are genuinely good people who clearly just want to help those when they need it. What a wonderful place to have so close to me when I need help!

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.

Super nice guys. Tried to find the reason for a squeaking on my car and in troubleshooting they fixed it! It was there for a day and a half and he didnt even charge me anything! I would have paid at least $100 dollars for anyone else to try and figure out what was wrong with my car for so long.

5
★★★★★

Super nice guys. Tried to find the reason for a squeaking on my car and in troubleshooting they fixed it! It was there for a day and a half and he didnt even charge me anything! I would have paid at least $100 dollars for anyone else to try and figure out what was wrong with my car for so long.

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.

Had a check engine light on and needed an oil change. Stopped
in without an appointment, they took me in and found a vaccum leak. Very honest could have sold me parts I did not need. Fast
service. Thanks guys for your help!

5
★★★★★

Had a check engine light on and needed an oil change. Stopped
in without an appointment, they took me in and found a vaccum leak. Very honest could have sold me parts I did not need. Fast
service. Thanks guys for your help!

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.

I did not know if my cars starter was the problem but when I was calling around for estimates I called Joels and I told Joel what I thought was the problem. Joel went ahead and told me the possible things it could be and some troubleshooting things I could do before I went further...when I couldnt do it all he came out to help me and we realized it was an anti theft lock that would not let me start the car...I asked him what I owed..he said nothing...who compares to that?????????

5
★★★★★

I did not know if my cars starter was the problem but when I was calling around for estimates I called Joels and I told Joel what I thought was the problem. Joel went ahead and told me the possible things it could be and some troubleshooting things I could do before I went further...when I couldnt do it all he came out to help me and we realized it was an anti theft lock that would not let me start the car...I asked him what I owed..he said nothing...who compares to that?????????

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.

The staff at Joel's, as well as Joel himself are the friendliest staff I've come across. They sell you repairs that are NEEDED and don't try to pull a fast one on anyone who walks in the door. This place is a model for all businesses in customer service. On top of this, prices are always reasonable, and typically the cheapest I've come across. I will not hesitate to bring my car to Joel's, and in fact, will not bring my car anywhere else in the future.

5
★★★★★

The staff at Joel's, as well as Joel himself are the friendliest staff I've come across. They sell you repairs that are NEEDED and don't try to pull a fast one on anyone who walks in the door. This place is a model for all businesses in customer service. On top of this, prices are always reasonable, and typically the cheapest I've come across. I will not hesitate to bring my car to Joel's, and in fact, will not bring my car anywhere else in the future.

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1 out of 1 people found this review helpful.

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My son is a college student in Eau Clarie. I called Joel when his call would not start. Joel towed the car to his location and couldn't replicate the problem. He got the car running, gave my son a few tips and charged us very little for all of this service. He would not fix the possible problem unless he was certain that it was indeed the issue. It is refreshing to deal with someone so honest - usually a problem is fixed and if it was the incorrect issue, the repair shop charges more to fix the same "problem" again. I wish that I lived closed to Eau Claire - Joel would have all of my repair business!
Pam

5
★★★★★

My son is a college student in Eau Clarie. I called Joel when his call would not start. Joel towed the car to his location and couldn't replicate the problem. He got the car running, gave my son a few tips and charged us very little for all of this service. He would not fix the possible problem unless he was certain that it was indeed the issue. It is refreshing to deal with someone so honest - usually a problem is fixed and if it was the incorrect issue, the repair shop charges more to fix the same "problem" again. I wish that I lived closed to Eau Claire - Joel would have all of my repair business!
Pam

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.

I needed help and googled for a Tow truck in Eau Claire, this ad came up and I called Joel's Water Street at 9 am on a Saturday morning, Joel himself answered the phone. He was friendly and upbeat on the phone. He drove over to help my Father, who was stranded at a nearby gas station, with my car that was stuck in park. Joel helped within a matter of seconds and my Father was on his merry way (all within about 15 minutes of my phone call to the shop). Joel didn't charge a dime and I tell you what: It's hard to find an honest, trustworthy mechanic and YOU can trust Joel's Water Street Auto. The owner is a good Samaritan. I'll return the favor and I'll do a good deed to a stranger in need. What goes around comes around!

5
★★★★★

I needed help and googled for a Tow truck in Eau Claire, this ad came up and I called Joel's Water Street at 9 am on a Saturday morning, Joel himself answered the phone. He was friendly and upbeat on the phone. He drove over to help my Father, who was stranded at a nearby gas station, with my car that was stuck in park. Joel helped within a matter of seconds and my Father was on his merry way (all within about 15 minutes of my phone call to the shop). Joel didn't charge a dime and I tell you what: It's hard to find an honest, trustworthy mechanic and YOU can trust Joel's Water Street Auto. The owner is a good Samaritan. I'll return the favor and I'll do a good deed to a stranger in need. What goes around comes around!

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Okay. This is just the coolest automobile repair shop in town. If anything, the novel of a fiberglass donut man alone (you're able to have your picture taken with it even) is reason enough to go. The oil change is less than $20, its done quickly, cleanly, and the staff is very friendly. And while you're waiting, you get to sit in the "diner" which has been made to look like something right out of the fifties, and have coffee and a donut.

4
★★★★☆

Okay. This is just the coolest automobile repair shop in town. If anything, the novel of a fiberglass donut man alone (you're able to have your picture taken with it even) is reason enough to go. The oil change is less than $20, its done quickly, cleanly, and the staff is very friendly. And while you're waiting, you get to sit in the "diner" which has been made to look like something right out of the fifties, and have coffee and a donut.

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