Expert Car Care Inc.

★★★★☆
Quality Automotive Parts, Service and Repairs.
  • 6803 W National Ave

    West Allis, WI 53214

    Map & Directions
  • 414-456-1640

Automotive

Automotive
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I have been taking my car to Expert for almost 4years now and will never go anywhere else. Who do you know that will look at your car and wash it for free. The cheapest place to get a oil change and have 5 stars all the way around. They will let you know what is going on with your car with a oil change. They never do any other work unless you let them. They are all trusting and very friendly. I even have my whole family going there. I will never take my car anywhere else. If you want the job done right then go to the experts at Expert Automotive.

5
★★★★★

I have been taking my car to Expert for almost 4years now and will never go anywhere else. Who do you know that will look at your car and wash it for free. The cheapest place to get a oil change and have 5 stars all the way around. They will let you know what is going on with your car with a oil change. They never do any other work unless you let them. They are all trusting and very friendly. I even have my whole family going there. I will never take my car anywhere else. If you want the job done right then go to the experts at Expert Automotive.

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My family has been using Expert Automotive for car care and repair for over 10 years. They always get the job done quickly and in a reasonable amount of time. The work is top notch. When my grandfather (an ex-mechanic) got too old to do his own work, he trusted Expert Automotive. The pricing is much better than I've found at other area shops and the customer service is great. The staff is friendly and was able to give me a fair estimate before beginning work on my car. They went out of their way to answer questions and help me plan maintenance on my new car. I would recommend them to anyone!

5
★★★★★

My family has been using Expert Automotive for car care and repair for over 10 years. They always get the job done quickly and in a reasonable amount of time. The work is top notch. When my grandfather (an ex-mechanic) got too old to do his own work, he trusted Expert Automotive. The pricing is much better than I've found at other area shops and the customer service is great. The staff is friendly and was able to give me a fair estimate before beginning work on my car. They went out of their way to answer questions and help me plan maintenance on my new car. I would recommend them to anyone!

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Not only are the repairs done right the first time but the customer service my wife and I recieve is top notch! Ben, Benny, Cassie and Jim are the nicest most curteous people I have ever met. When I need repairs they drive me to work; its only 6 miles but still saves me the trouble of finding a ride. I found them by luck in the Express News paper with their coupons and have not gone anywhere else since.

5
★★★★★

Not only are the repairs done right the first time but the customer service my wife and I recieve is top notch! Ben, Benny, Cassie and Jim are the nicest most curteous people I have ever met. When I need repairs they drive me to work; its only 6 miles but still saves me the trouble of finding a ride. I found them by luck in the Express News paper with their coupons and have not gone anywhere else since.

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As a woman I have always been skeptical about taking my car anywhere for service, well up until 3 years ago when I first took my vehicle into Expert Automotive. It was right before Christmas and I took my vehicle to the dealership because I heard a noise under my car. The dealer told me it would be almost $3000 to fix it. Being right before the holidays I had no way of coming up with that kind of money. I saw Expert Automotive's ad in a local newspaper and decided to give them a call. They got me in right away at 4:00pm! After about an hour in the waiting room they came and told me my car was finished. All that was wrong was a loose shield on my exhaust. They took of the shield for no charge and washed my vehicle! I couldn't believe it...I have never taken my vehicle anywhere else since then. They have always been completely honest with me and I send everyone to them. They really are Experts!

5
★★★★★

As a woman I have always been skeptical about taking my car anywhere for service, well up until 3 years ago when I first took my vehicle into Expert Automotive. It was right before Christmas and I took my vehicle to the dealership because I heard a noise under my car. The dealer told me it would be almost $3000 to fix it. Being right before the holidays I had no way of coming up with that kind of money. I saw Expert Automotive's ad in a local newspaper and decided to give them a call. They got me in right away at 4:00pm! After about an hour in the waiting room they came and told me my car was finished. All that was wrong was a loose shield on my exhaust. They took of the shield for no charge and washed my vehicle! I couldn't believe it...I have never taken my vehicle anywhere else since then. They have always been completely honest with me and I send everyone to them. They really are Experts!

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We have been taking our cars there for a couple of years. They always are great at explaining what is wrong and the proper fix. If there a few things to be repaired they work with me to evaluate which are musts and what can wait or be fixed by my brother. Oil changes are the majority of the time we see them and I can't complain. For $16 you get oil change, fluid check, vacuum inside of car and wash outside. Not only does the car work good and look good, but it smells good too (my favorite part). We have recommended Expert Automotive to our friends and our parents. In the couple of years we have been going there we have introduced them to at least 3 new customers who also love their work.

5
★★★★★

We have been taking our cars there for a couple of years. They always are great at explaining what is wrong and the proper fix. If there a few things to be repaired they work with me to evaluate which are musts and what can wait or be fixed by my brother. Oil changes are the majority of the time we see them and I can't complain. For $16 you get oil change, fluid check, vacuum inside of car and wash outside. Not only does the car work good and look good, but it smells good too (my favorite part). We have recommended Expert Automotive to our friends and our parents. In the couple of years we have been going there we have introduced them to at least 3 new customers who also love their work.

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These guys are awful. I took my car there when my AC was blowing warm air. They quoted me $1100 in parts which had 2 b prepaid. I took the car in & was told 1-2 days. The end of day 2, Ben Marjama told me the dash wasnt even out because there was an extra clip in there that they didn't expect. That sent up a red flag but I figured I was being a worry wart. Should have gone with my instint and saved my car from the beating. I had to get the car so they made me pay in full for rpr 2 hand ovr my keys so I cld take my son 2 his dr appt. they had the heat & AC reveresed, he told me he knew this & they would correct it. They had greasy hand prints all over the ceiling, the passenger seat was not reinstalled on the tracks so it was lopsided, they tore the leather on the driver door and the lights on the radio and dash didn't work so I couldnt drive int he dark since I coudl not see the speedometer. I picked up the car again and all the radio dials were broken and every time I turned left the horn sounded. I called back & advised the additional damage and Ben committed to fixing it when the lether got fixed. I took it in again (having to arrange a ride to work AGAIN). He told me the piece in the steering column was broken and it wasn't their fault so I would have to pay for it. I got 2 other opinions, I told what the damage was and both mechanics said instead of dropping your wheel down to get the dash out they used a power tool to pop the wheel off and cracked it. After 5 attempts for them to fix the damage they caused, I got pissed & went elsewhere. I had to pay almost $600 to fix the damage they caused and still have electrical problems while Im driving my dash light sflash on & off as do my radio lights. I filed a complaint with the better business bureau to get my labor money back, I didnt even dispute the parts charges. Ben wrote them that I am just looking for free car repairs. They refused to fix the damage they probably dont know how) and wouldnt refund me for the other company's bill to fix it. I ended up having to dispute the amount with my credit card and provide all the receipts where they documented the growing number of problems with my car each time they touched it to get a credit for the trouble. The only thing I can say about this bunch is that their tatoos were spelled correctly.

1
★☆☆☆☆

These guys are awful. I took my car there when my AC was blowing warm air. They quoted me $1100 in parts which had 2 b prepaid. I took the car in & was told 1-2 days. The end of day 2, Ben Marjama told me the dash wasnt even out because there was an extra clip in there that they didn't expect. That sent up a red flag but I figured I was being a worry wart. Should have gone with my instint and saved my car from the beating. I had to get the car so they made me pay in full for rpr 2 hand ovr my keys so I cld take my son 2 his dr appt. they had the heat & AC reveresed, he told me he knew this & they would correct it. They had greasy hand prints all over the ceiling, the passenger seat was not reinstalled on the tracks so it was lopsided, they tore the leather on the driver door and the lights on the radio and dash didn't work so I couldnt drive int he dark since I coudl not see the speedometer. I picked up the car again and all the radio dials were broken and every time I turned left the horn sounded. I called back & advised the additional damage and Ben committed to fixing it when the lether got fixed. I took it in again (having to arrange a ride to work AGAIN). He told me the piece in the steering column was broken and it wasn't their fault so I would have to pay for it. I got 2 other opinions, I told what the damage was and both mechanics said instead of dropping your wheel down to get the dash out they used a power tool to pop the wheel off and cracked it. After 5 attempts for them to fix the damage they caused, I got pissed & went elsewhere. I had to pay almost $600 to fix the damage they caused and still have electrical problems while Im driving my dash light sflash on & off as do my radio lights. I filed a complaint with the better business bureau to get my labor money back, I didnt even dispute the parts charges. Ben wrote them that I am just looking for free car repairs. They refused to fix the damage they probably dont know how) and wouldnt refund me for the other company's bill to fix it. I ended up having to dispute the amount with my credit card and provide all the receipts where they documented the growing number of problems with my car each time they touched it to get a credit for the trouble. The only thing I can say about this bunch is that their tatoos were spelled correctly.

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I have been getting my oil changed there for about two years and they are great. My car is always nice and clean afterwards as well. They are highly recommended. The prices are great as well.

2
★★★★★

I have been getting my oil changed there for about two years and they are great. My car is always nice and clean afterwards as well. They are highly recommended. The prices are great as well.

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Expert Automotive has always been honest with me, and never overcharged or done un-necessary work on my car. Ben, the service manager tells me what is wrong and exactly what is needed to fix it. I trust them completely, and would recommend them.\r\n\r\nTheir Saturday hours help a great deal if you have a 9-5 M-F job.

2
★★★★★

Expert Automotive has always been honest with me, and never overcharged or done un-necessary work on my car. Ben, the service manager tells me what is wrong and exactly what is needed to fix it. I trust them completely, and would recommend them.\r\n\r\nTheir Saturday hours help a great deal if you have a 9-5 M-F job.

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Expert Automotive seems great, but they will try to take you for a ride! Make sure you get a second opinion before you trust these guys. They wanted to replace things on my car that were not even broken. I ended up taking my business elsewhere - I am so glad I did! I saved $1,100!

1
★☆☆☆☆

Expert Automotive seems great, but they will try to take you for a ride! Make sure you get a second opinion before you trust these guys. They wanted to replace things on my car that were not even broken. I ended up taking my business elsewhere - I am so glad I did! I saved $1,100!

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Expert Auomotive is the best repair shop I have ever been to, I have been going there for about 10 years now, and I will NEVER go to another repair shop. They are all very friendly, honest and they do great work, I have never had a problem.

2
★★★★★

Expert Auomotive is the best repair shop I have ever been to, I have been going there for about 10 years now, and I will NEVER go to another repair shop. They are all very friendly, honest and they do great work, I have never had a problem.

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I have taken my vehicle to Expert Automotive for about 10 years now, and I have nothing but excellent things to say about them! They are always very honest, curtious and the work they do is awesome.

5
★★★★★

I have taken my vehicle to Expert Automotive for about 10 years now, and I have nothing but excellent things to say about them! They are always very honest, curtious and the work they do is awesome.

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We take our car here for repair any time we have a problem.We also get our three month oil changes here. I have never had any problems with this place of busniess.

5
★★★★★

We take our car here for repair any time we have a problem.We also get our three month oil changes here. I have never had any problems with this place of busniess.

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I used to take all of my vehicles here and then they damaged my car (VERY minor) by breaking the top of the door lock off. The part was maybe $5 or so and to put it on was nothing. I had to argue with them to get them to finally agree to pay for it and then they never followed up with me to actually repair the car. I solved the problem by never returning with any of my vehicles.

PROS:
CONS: Poor customer service, poor follow-up

2
★★☆☆☆

I used to take all of my vehicles here and then they damaged my car (VERY minor) by breaking the top of the door lock off. The part was maybe $5 or so and to put it on was nothing. I had to argue with them to get them to finally agree to pay for it and then they never followed up with me to actually repair the car. I solved the problem by never returning with any of my vehicles.

PROS:
CONS: Poor customer service, poor follow-up

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