Auto House On 164

★★☆☆☆

About Auto House On 164

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Automotive

Automotive
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Wilde Dodge Chrysler Jeep RAM Subaru

1710 Hwy 164 Waukesha, WI

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Mercedes-Benz of Elmbrook

2230 E Moreland Blvd Waukesha, WI

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Purchased vehicle in mid-August after having a mechanic give it a quick once over. I fully understand the meaning of an "as is" purchase contract, but I did not expect to have a $200 repair bill one week out of the gate, after purchase when liquid was found all over my garage floor. Was type of repair one could not see, just by looking, but serious enough to warrant immediate repair to prevent further, costly rear end repairs. I think dealer could have offered 50/50 split on repair costs since vehicle was just purchased at his dealership, but declined to do so. Be aware that some of their service techs aren't real knowledgeable, but the head tech did seem to know his stuff and could answer any questions regarding repairs and costs.

1
★★☆☆☆

Purchased vehicle in mid-August after having a mechanic give it a quick once over. I fully understand the meaning of an "as is" purchase contract, but I did not expect to have a $200 repair bill one week out of the gate, after purchase when liquid was found all over my garage floor. Was type of repair one could not see, just by looking, but serious enough to warrant immediate repair to prevent further, costly rear end repairs. I think dealer could have offered 50/50 split on repair costs since vehicle was just purchased at his dealership, but declined to do so. Be aware that some of their service techs aren't real knowledgeable, but the head tech did seem to know his stuff and could answer any questions regarding repairs and costs.

Pros: Friendly personnel & cheaper prices than other dealers

Cons: You are on your own once you sign contract

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I should have known that this place would be no exception from the cliche car salesmanship we all run into. The car ran into problems as soon as I got it off the lot--things a car dealership should have noticed, such as the broken window regulator and the leaky floor (but things I won't notice til the car has been exposed to the elements.) Now they are going back on a deal we agreed upon for tires--they agreed I would pay for tires ONLY, and now they want to charge me also for labor besides everything else. They won't be receiving my business again.

0
★☆☆☆☆

I should have known that this place would be no exception from the cliche car salesmanship we all run into. The car ran into problems as soon as I got it off the lot--things a car dealership should have noticed, such as the broken window regulator and the leaky floor (but things I won't notice til the car has been exposed to the elements.) Now they are going back on a deal we agreed upon for tires--they agreed I would pay for tires ONLY, and now they want to charge me also for labor besides everything else. They won't be receiving my business again.

Pros: Prices

Cons: Service

 

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