Citizensfirst Credit Union

★★☆☆☆
  • 250 N Sawyer St

    Oshkosh, WI 54902

    Map & Directions
  • 920-236-7040

About Citizensfirst Credit Union

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
1.6667 3
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Terrrible customer service Let me first say that the new copper roof on their branch office after receiving Obama stimulus money was sickening to watch as many people need help with paying their bills. Shortly after building their bigger branch, Citizensfirst changed their policy and do not notify you if you have overdrawn your acount. This can result in a hefty amount of overdraft fees if you do not keep a close watch on your acount. Visit the new 'copper roof'' branch and you will be sure to be greeted at the door. Gives the impression they really do not trust anyone entering the facility. Be leary of banking with Citizensfirst Credit Union - There are definitely better unions to bank with in the area.

1
★☆☆☆☆

Terrrible customer service Let me first say that the new copper roof on their branch office after receiving Obama stimulus money was sickening to watch as many people need help with paying their bills. Shortly after building their bigger branch, Citizensfirst changed their policy and do not notify you if you have overdrawn your acount. This can result in a hefty amount of overdraft fees if you do not keep a close watch on your acount. Visit the new 'copper roof'' branch and you will be sure to be greeted at the door. Gives the impression they really do not trust anyone entering the facility. Be leary of banking with Citizensfirst Credit Union - There are definitely better unions to bank with in the area.

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I do not recommend anyone getting a loan or buying insurance from this credit union. I was a member and can tell you first hand that in my opinion they are deceitful & dishonest. For a member owned company this is the worse I have ever seen! If you want to be lied to and ripped off then they will accommodate you! They don't care about their members just about how they can get you to sign on the line then go against your contract and repo your property.

0
★☆☆☆☆

I do not recommend anyone getting a loan or buying insurance from this credit union. I was a member and can tell you first hand that in my opinion they are deceitful & dishonest. For a member owned company this is the worse I have ever seen! If you want to be lied to and ripped off then they will accommodate you! They don't care about their members just about how they can get you to sign on the line then go against your contract and repo your property.

Pros: gives loans

Cons: lies, misrepresents, deceitful

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Let me first say that the desk staff and loan officers at CFCU are fantastic. Great attitudes, accommodating, and helpful. But there are a few major grievances I have with CFCU that keep me from working with them regularly. Their online banking site is outdated, archaic and in short, stinks. Money invested in a better site would surely be worth it for them. Another major problem I have with CFCU is some of their policies regarding small business accounts, minimum balances etc. Disappointing when I want to support a more local CU instead of using one of the bigger banks.

3
★★★☆☆

Let me first say that the desk staff and loan officers at CFCU are fantastic. Great attitudes, accommodating, and helpful. But there are a few major grievances I have with CFCU that keep me from working with them regularly. Their online banking site is outdated, archaic and in short, stinks. Money invested in a better site would surely be worth it for them. Another major problem I have with CFCU is some of their policies regarding small business accounts, minimum balances etc. Disappointing when I want to support a more local CU instead of using one of the bigger banks.

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