Two Men And A Truck

★★★☆☆
  • 9622 S Franklin Dr

    Franklin, WI 53132

    Map & Directions
  • 414-421-2099

About Two Men And A Truck

Categories
  • Senior Citizens' Services
  • Moving Companies
  • Storage
Details
  • Moving Supplies
3.25 4
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The movers surpassed my expectations. They were very friendly and more careful than I thought that a moving company would be. I would recommend Two Men and a Truck - Franklin, WI to anyone who needs to move heavy items.

5
★★★★★

The movers surpassed my expectations. They were very friendly and more careful than I thought that a moving company would be. I would recommend Two Men and a Truck - Franklin, WI to anyone who needs to move heavy items.

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Our experience last Friday (April 16, 2010) with Two Men and a Truck was just excellent. From the great customer service with Jessica to our moving professionals, Adam and Petey, they were on-time, efficient and well versed in how to get larger pieces of furniture out of tight places, with no damage, and moved into new places. We are so happy we chose this company. I will be making references to others that move in the furture.

5
★★★★★

Our experience last Friday (April 16, 2010) with Two Men and a Truck was just excellent. From the great customer service with Jessica to our moving professionals, Adam and Petey, they were on-time, efficient and well versed in how to get larger pieces of furniture out of tight places, with no damage, and moved into new places. We are so happy we chose this company. I will be making references to others that move in the furture.

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I've called several times, there is a fast busy. Must have changed their number. I have to admit, I have been dissuaded by the negative review(s).

2
★★☆☆☆

I've called several times, there is a fast busy. Must have changed their number. I have to admit, I have been dissuaded by the negative review(s).

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The guys with the truck arrived 2 1/2 hours later than my scheduled time, with no apology or explanation for the delay. Then they disappeared frequently. They'd carry a piece of furniture or a couple of boxes downstairs to the truck and I wouldn't see them for 15-20 minutes. I went looking for them but they weren't in the truck. I tried to call the office to report this but nobody answered. When they'd come back, I'd ask them what took them so long and they'd say they had to rest a bit because it was so hard on them going up and down the stairs. I told them that was their job and they just needed to do it because I was getting charged by the hour.

After 5 hours had passed, the movers said they were done and wanted to verify the address of the new apt. I gave it to them, but then I noticed they actually weren't done. There was still my desk, dining table and several boxes left to be moved. I told them to finish moving the rest of the stuff and they got an attitude. They tossed the boxes down the stairs. Then they dropped the desk and dining table over the balcony, breaking them into pieces. Then they dragged all the pieces to the dumpster and tossed them in. I made them take the pieces back out and load them in my car so I could file a claim.

When they got to my new place, they unloaded everything in 30 minutes flat and then told me I owed them an additional $400, based on the time it took them to move, PLUS THEIR TIP. These guys has some nerve. They told me I better come up with the cash, write a check or provide a credit card number, or they'd take all my stuff back into the truck. So I called the office again and this time I got someone, who gave me a much lower estimate of the additional cost (which was still way too much), and made an appointment to come see what was moved and the broken furniture. Eventually I got a refund for the extra unnecessary time and to replace my broken furniture.

1
★☆☆☆☆

The guys with the truck arrived 2 1/2 hours later than my scheduled time, with no apology or explanation for the delay. Then they disappeared frequently. They'd carry a piece of furniture or a couple of boxes downstairs to the truck and I wouldn't see them for 15-20 minutes. I went looking for them but they weren't in the truck. I tried to call the office to report this but nobody answered. When they'd come back, I'd ask them what took them so long and they'd say they had to rest a bit because it was so hard on them going up and down the stairs. I told them that was their job and they just needed to do it because I was getting charged by the hour.

After 5 hours had passed, the movers said they were done and wanted to verify the address of the new apt. I gave it to them, but then I noticed they actually weren't done. There was still my desk, dining table and several boxes left to be moved. I told them to finish moving the rest of the stuff and they got an attitude. They tossed the boxes down the stairs. Then they dropped the desk and dining table over the balcony, breaking them into pieces. Then they dragged all the pieces to the dumpster and tossed them in. I made them take the pieces back out and load them in my car so I could file a claim.

When they got to my new place, they unloaded everything in 30 minutes flat and then told me I owed them an additional $400, based on the time it took them to move, PLUS THEIR TIP. These guys has some nerve. They told me I better come up with the cash, write a check or provide a credit card number, or they'd take all my stuff back into the truck. So I called the office again and this time I got someone, who gave me a much lower estimate of the additional cost (which was still way too much), and made an appointment to come see what was moved and the broken furniture. Eventually I got a refund for the extra unnecessary time and to replace my broken furniture.

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