Weber Tires Inc

★★☆☆☆
Looking for Tires in Sun Prairie? Call Weber Tires Inc. at (608) 837-6575 today!
  • 1879 County Road V

    Sun Prairie, WI 53590

    Map & Directions
  • 608-837-6575

About Weber Tires Inc

Details
Hours
Monday-Friday 7:30-5:00 Saturday 7:00-Noon Sunday Closed

Automotive

Automotive
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They did not tighten the lugnuts on one of my tires and it fell off on the highway. Luckily, we were not hurt. I had to call a tow and my afternoon was ruined. I called my credit card to reverse the charge. Capital One obliged, but Weber Tires disputed that, making me pay. They risked my life and stole my time. The customer satisfaction was terrible. They insisted I pay even though I spent the afternoon with tow and fixing job they failed to do properly. Selfish and greedy to say the least. Inconsiderate, especially due to the life-threatening consequences of their failure. Do not get your tires here if you value your time, money, and life!

1
★☆☆☆☆

They did not tighten the lugnuts on one of my tires and it fell off on the highway. Luckily, we were not hurt. I had to call a tow and my afternoon was ruined. I called my credit card to reverse the charge. Capital One obliged, but Weber Tires disputed that, making me pay. They risked my life and stole my time. The customer satisfaction was terrible. They insisted I pay even though I spent the afternoon with tow and fixing job they failed to do properly. Selfish and greedy to say the least. Inconsiderate, especially due to the life-threatening consequences of their failure. Do not get your tires here if you value your time, money, and life!

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Wow, inappropriate customer service! First, let me say that I've ALWAYS gotten my tires at Weber's. In fact, in the last six months I've spent $400 on tires for my Explorer and $300 on tires for my Suburban. They've always been great!! I went into Weber's Tires on 4/18/11 to get a written estimate for new tires so that I could get a price match at a different tire place that happens to have the tires I am looking for. I believe that customers have the right to get the best deal that they can, along with the exact item they're looking for. When I asked if I could get a written estimate, the answer I got from the 3 guys at the service desk was laughter along with "write it down yourself", and the best part of their response was them throwing a pad of paper and a pen at me. Uh??? What?? I'm pretty sure in kindergarten they teach you not to throw things at people. I'm even willing to bet that in business school they teach you that it's not appropriate to throw things at customers. Believe it or not, getting a pad of paper and a pen in my face isn't the only problem I had with them today. They wouldn't give me a written estimate. What kind of car repair shop is that? Who doesn't give written estimates for services they offer? I'm pretty sure that's a common practice of professional businesses. It's not only a way to assure you get the price you were quoted, but also it's just plain common courtesy to customers. I was pretty stunned after they threw the pad of paper and pen in my face, so I jotted down the price they told me and then left. I later called back to discuss this issue with a manager and ended up talking to a whiny baby. He was so PERSONALLY offended that people had the nerve to walk into his shop and ask for a written estimate so that they could save a little money by getting tires from somewhere else. Uh, hello, try being a little more professional. I wasn't telling you I hated you, I just wanted to save a little money. Throwing things at customers, refusing to give written estimates, and preventing customers from trying to save a little money every now and then is NOT good customer service. I'm under the impression that I'm in a relationship with Weber's Tires since you seemed to be so personally offended that I would want a written estimate and might go somewhere else once and awhile to save a little money...so I feel obligated to tell you that I'm breaking up with you. I feel like you could become clingy and demanding and I just can't deal with that. Sorry I had to break up with you over the internet, but you did throw stuff at me today and I just wouldn't feel safe breaking up with you face to face.

1
★☆☆☆☆

Wow, inappropriate customer service! First, let me say that I've ALWAYS gotten my tires at Weber's. In fact, in the last six months I've spent $400 on tires for my Explorer and $300 on tires for my Suburban. They've always been great!! I went into Weber's Tires on 4/18/11 to get a written estimate for new tires so that I could get a price match at a different tire place that happens to have the tires I am looking for. I believe that customers have the right to get the best deal that they can, along with the exact item they're looking for. When I asked if I could get a written estimate, the answer I got from the 3 guys at the service desk was laughter along with "write it down yourself", and the best part of their response was them throwing a pad of paper and a pen at me. Uh??? What?? I'm pretty sure in kindergarten they teach you not to throw things at people. I'm even willing to bet that in business school they teach you that it's not appropriate to throw things at customers. Believe it or not, getting a pad of paper and a pen in my face isn't the only problem I had with them today. They wouldn't give me a written estimate. What kind of car repair shop is that? Who doesn't give written estimates for services they offer? I'm pretty sure that's a common practice of professional businesses. It's not only a way to assure you get the price you were quoted, but also it's just plain common courtesy to customers. I was pretty stunned after they threw the pad of paper and pen in my face, so I jotted down the price they told me and then left. I later called back to discuss this issue with a manager and ended up talking to a whiny baby. He was so PERSONALLY offended that people had the nerve to walk into his shop and ask for a written estimate so that they could save a little money by getting tires from somewhere else. Uh, hello, try being a little more professional. I wasn't telling you I hated you, I just wanted to save a little money. Throwing things at customers, refusing to give written estimates, and preventing customers from trying to save a little money every now and then is NOT good customer service. I'm under the impression that I'm in a relationship with Weber's Tires since you seemed to be so personally offended that I would want a written estimate and might go somewhere else once and awhile to save a little money...so I feel obligated to tell you that I'm breaking up with you. I feel like you could become clingy and demanding and I just can't deal with that. Sorry I had to break up with you over the internet, but you did throw stuff at me today and I just wouldn't feel safe breaking up with you face to face.

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I've been buying tires from Webers for years, only place I will go.Best prices around, fast service, knowledgeable staff, very pleased with service ,will always recommend

5
★★★★★

I've been buying tires from Webers for years, only place I will go.Best prices around, fast service, knowledgeable staff, very pleased with service ,will always recommend

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