Cakes While U Wait

★★★★☆
  • 161 W Wisconsin Ave Ste 1J

    Pewaukee, WI 53072

    Map & Directions
  • 262-695-8401

About Cakes While U Wait

Categories
Hours
Sun 8am-1pm, Tue-Fri 8am-5:30pm, Sat 8am-2pm

Food

Food
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.

We bought three cakes from them and have a great service. Reading the reviews can't believe those have said service and the people are that bad..Maybe if you want to spend more and get your cakes from a top dog in Chicago or LA I hope they treat you the same way..Like gold...The cakes were great after a week even sent a half of one all the way to Minnesota.

We even have a picture of our cake in there book...When my dad turned 73 we went there for the first time and have ordered more and people can't say enough..SO take you tight butts and bad comments and cry in ur towels..

5
★★★★★

We bought three cakes from them and have a great service. Reading the reviews can't believe those have said service and the people are that bad..Maybe if you want to spend more and get your cakes from a top dog in Chicago or LA I hope they treat you the same way..Like gold...The cakes were great after a week even sent a half of one all the way to Minnesota.

We even have a picture of our cake in there book...When my dad turned 73 we went there for the first time and have ordered more and people can't say enough..SO take you tight butts and bad comments and cry in ur towels..

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.

We just celebrated our daughter's wedding this past Sat and we had cupcakes and a top cake. They were vanilla and chocolate.OMG...excellent flavor , beautiful decoration. I have gone here since it opened and the owner is wonderful. Very nice, accomodating. Thank you for helping make a beautiful wedding. Guests loved them.

4
★★★★☆

We just celebrated our daughter's wedding this past Sat and we had cupcakes and a top cake. They were vanilla and chocolate.OMG...excellent flavor , beautiful decoration. I have gone here since it opened and the owner is wonderful. Very nice, accomodating. Thank you for helping make a beautiful wedding. Guests loved them.

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.

When I called in, I asked if they could do something in a princess theme. I know nothing about what can or cannot be done with cupcakes. I know there's not a lot of space so clearly there are limitations. I asked whoever I was speaking to if they could do something fun, colorful and girlie for a 4 year old princess party. "Sure that's not a problem." Well I just got back from picking them up and they are plain white frosting with a plain colored plastic ring crown style ring put on top...just stuck in the frosty. I was sad to say the least. I was so excited to get them, and see them so plain left me feeling upset. I didn't say anything while I was there because I'm just not that type of person. I started to drive and it was beginning to really bother me. I called in and spoke to Debbie and she was just flat out rude. She had HORRIBLE customer services skills. I have been in customer service for 20+ years and would never think of treating anybody the way she treated me. I told her that I was surprised they did just solid white and that they could have done sprinkles or something to make it more fun. She replies, "well you should have told us you wanted sprinkles." Ok now my thought is, if your profession is a baker and the business you own/work for is a bakery then you're the expert and perhaps should tell your customers what can and can't be done when the orders are placed. So after further discussing, we end the call. I then see Cakes While U Wait are calling me back. I'm thinking "oh maybe they'll have me bring the cupcakes back in and add something." Oh heck no! Debbie calls to say, "I just pulled your order and you asked for white sprinkles." Ok first off, no I didn't and secondly YOU CAN'T EVEN SEE THE WHITE/CLEAR SPRINKLES." I showed my husband and he said he couldn't even see them. You really have to look at the cupcakes. When I told her I didn't ask for white sprinkles she continued to argue with me. The customer service at this point was clearly not present. This is now the 3rd story I've heard recently of issues with this bakery. The other was a castle cake being ordered and when they went to pick it up, it wasn't what they ordered and yet again, the bakery argued with them. Gee...do you think the error could be on your side Cakes While U Wait/Debbie????

They have now officially lost my business as this was the 2nd very negative experience with their horrible customer service. I've been purchasing with them for the past 4 years. I kept giving them chances because we all have off days. But to be treated this poorly by the same person yet again, they don't deserve my business. I work hard for my money and there are PLENTY of bakeries out there that can do an equally good if not better job. Knowing Debbie and how she was with me, she may read this and think, "well good I don't need you anyways." That's just the type of person she seems to be.

Don't take the chance if its a special day unless you don't care. People will talk more about a negative experience than they will a positive one.

1
★☆☆☆☆

When I called in, I asked if they could do something in a princess theme. I know nothing about what can or cannot be done with cupcakes. I know there's not a lot of space so clearly there are limitations. I asked whoever I was speaking to if they could do something fun, colorful and girlie for a 4 year old princess party. "Sure that's not a problem." Well I just got back from picking them up and they are plain white frosting with a plain colored plastic ring crown style ring put on top...just stuck in the frosty. I was sad to say the least. I was so excited to get them, and see them so plain left me feeling upset. I didn't say anything while I was there because I'm just not that type of person. I started to drive and it was beginning to really bother me. I called in and spoke to Debbie and she was just flat out rude. She had HORRIBLE customer services skills. I have been in customer service for 20+ years and would never think of treating anybody the way she treated me. I told her that I was surprised they did just solid white and that they could have done sprinkles or something to make it more fun. She replies, "well you should have told us you wanted sprinkles." Ok now my thought is, if your profession is a baker and the business you own/work for is a bakery then you're the expert and perhaps should tell your customers what can and can't be done when the orders are placed. So after further discussing, we end the call. I then see Cakes While U Wait are calling me back. I'm thinking "oh maybe they'll have me bring the cupcakes back in and add something." Oh heck no! Debbie calls to say, "I just pulled your order and you asked for white sprinkles." Ok first off, no I didn't and secondly YOU CAN'T EVEN SEE THE WHITE/CLEAR SPRINKLES." I showed my husband and he said he couldn't even see them. You really have to look at the cupcakes. When I told her I didn't ask for white sprinkles she continued to argue with me. The customer service at this point was clearly not present. This is now the 3rd story I've heard recently of issues with this bakery. The other was a castle cake being ordered and when they went to pick it up, it wasn't what they ordered and yet again, the bakery argued with them. Gee...do you think the error could be on your side Cakes While U Wait/Debbie????

They have now officially lost my business as this was the 2nd very negative experience with their horrible customer service. I've been purchasing with them for the past 4 years. I kept giving them chances because we all have off days. But to be treated this poorly by the same person yet again, they don't deserve my business. I work hard for my money and there are PLENTY of bakeries out there that can do an equally good if not better job. Knowing Debbie and how she was with me, she may read this and think, "well good I don't need you anyways." That's just the type of person she seems to be.

Don't take the chance if its a special day unless you don't care. People will talk more about a negative experience than they will a positive one.

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0 out of 1 people found this review helpful.

.

We ordered a Ladybug cake and little ladybug smash cake for our daughter's 1st birthday party this past Saturday. Cakes while u wait did an AWESOME job. The attention to detail and overall apperance was beyond what we expected!! We will never get a cake from anywhere else. We received so many compliments!

5
★★★★★

We ordered a Ladybug cake and little ladybug smash cake for our daughter's 1st birthday party this past Saturday. Cakes while u wait did an AWESOME job. The attention to detail and overall apperance was beyond what we expected!! We will never get a cake from anywhere else. We received so many compliments!

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.

Going to Cakes While U wait today to order one of there famous mouth watering can't get enough cake!!!! Can't wait to eat it. The cake may not make it home.

5
★★★★★

Going to Cakes While U wait today to order one of there famous mouth watering can't get enough cake!!!! Can't wait to eat it. The cake may not make it home.

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.

This cake shop is AMAZING! We have had soooo many outstanding comments every time we have one of their cakes. Dear "false advertising", you stated you wanted fresh cupcakes....have you tried any of their frozen cupcakes? I have and they are fabulous. Also, would you go to Duchows Boat Center to buy pajamas? This establishment makes 'cakes' it's not called "cupcakes while u wait"....if I were you I'd give them another chance.

5
★★★★★

This cake shop is AMAZING! We have had soooo many outstanding comments every time we have one of their cakes. Dear "false advertising", you stated you wanted fresh cupcakes....have you tried any of their frozen cupcakes? I have and they are fabulous. Also, would you go to Duchows Boat Center to buy pajamas? This establishment makes 'cakes' it's not called "cupcakes while u wait"....if I were you I'd give them another chance.

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1 out of 1 people found this review helpful.

.

Best cakes and cupcakes I've ever had. They always have plenty on hand even if you don't order ahead!

5
★★★★★

Best cakes and cupcakes I've ever had. They always have plenty on hand even if you don't order ahead!

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1 out of 1 people found this review helpful.

.

Great customer service, best cakes i've ever had!!! I will definatly come back for more cakes soon.

5
★★★★★

Great customer service, best cakes i've ever had!!! I will definatly come back for more cakes soon.

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1 out of 1 people found this review helpful.

.

Again, I have called this Bakery and again they do not have what I want to order. The name of this business should be, We don't have what we advertise". I thought the name of this place was Cakes while you wait. All I wanted was 6 choc. cupcakes with white frosting. I was told they do not have any fresh cupcakes. I called ahead cause I was going to go and get ham and rolls on Sunday morning and they would have the cupcakes ready for me when I got there. This is the third time I have had trouble with this establishment and I definitely will not be patronizing this establishment again, I DON'T CARE HOW GOOD THEIR CAKE IS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! VERY FRUSTRATING.

1
★☆☆☆☆

Again, I have called this Bakery and again they do not have what I want to order. The name of this business should be, We don't have what we advertise". I thought the name of this place was Cakes while you wait. All I wanted was 6 choc. cupcakes with white frosting. I was told they do not have any fresh cupcakes. I called ahead cause I was going to go and get ham and rolls on Sunday morning and they would have the cupcakes ready for me when I got there. This is the third time I have had trouble with this establishment and I definitely will not be patronizing this establishment again, I DON'T CARE HOW GOOD THEIR CAKE IS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! VERY FRUSTRATING.

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0 out of 2 people found this review helpful.

.

The best customer service I have ever had. Also the best cakes I have ever tasted!!! Can't wait to order another cake...Whos birthday is it going to be?

5
★★★★★

The best customer service I have ever had. Also the best cakes I have ever tasted!!! Can't wait to order another cake...Whos birthday is it going to be?

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1 out of 1 people found this review helpful.

.

World Class cakes. I travel all the way from Brown Deer just to get a cake form this bakery. Best cakes around can't wait til the next party!

5
★★★★★

World Class cakes. I travel all the way from Brown Deer just to get a cake form this bakery. Best cakes around can't wait til the next party!

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.

The cake was excellent!!!! We had about 25 people at my house for a party and everyone commented on how good it tasted. I think it was the best cake I ever had. They also did a great job decorating it. I'm not giving them 5 stars however because the customer service was very poor. The staff was extremely rude and unhelpful. I also was in the store for about 5 minutes before anyone acknowledged me even though there were people working there!! I will continue to go back because the cake was so good but will be prepared next time for the unfriendly staff!!

4
★★★★☆

The cake was excellent!!!! We had about 25 people at my house for a party and everyone commented on how good it tasted. I think it was the best cake I ever had. They also did a great job decorating it. I'm not giving them 5 stars however because the customer service was very poor. The staff was extremely rude and unhelpful. I also was in the store for about 5 minutes before anyone acknowledged me even though there were people working there!! I will continue to go back because the cake was so good but will be prepared next time for the unfriendly staff!!

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.

Oh my gosh I had the pleasure of having a cake made from this bakery. I don't even like cake and I had three pieces. Best cake around. Really Really good!

5
★★★★★

Oh my gosh I had the pleasure of having a cake made from this bakery. I don't even like cake and I had three pieces. Best cake around. Really Really good!

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.

Cakes While U wait is AWSOME!!!!! I needed a cake right away and they were there for me. I got to pick out everything from cake flavor, frosting, and decoration. For decoration they had so many ideas, it was so hard to choose from. And the time they said it would be done was 30 minutes. When I came in to pick it up, they were doing some finishing touches. Which was fine since it was a last minute cake, other places ask for a 48 hour notice. I will definatly be going back there for future cakes. Thank you all so much.

5
★★★★★

Cakes While U wait is AWSOME!!!!! I needed a cake right away and they were there for me. I got to pick out everything from cake flavor, frosting, and decoration. For decoration they had so many ideas, it was so hard to choose from. And the time they said it would be done was 30 minutes. When I came in to pick it up, they were doing some finishing touches. Which was fine since it was a last minute cake, other places ask for a 48 hour notice. I will definatly be going back there for future cakes. Thank you all so much.

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.

My cake was decorated incorrectly, and had the wrong words on it. I got the pleasure of waiting 30 minutes for them to fix it. On top of that, my cake was finished three days ago, so it isn't even fresh. I received no apology, and will not be returning.

1
★☆☆☆☆

My cake was decorated incorrectly, and had the wrong words on it. I got the pleasure of waiting 30 minutes for them to fix it. On top of that, my cake was finished three days ago, so it isn't even fresh. I received no apology, and will not be returning.

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0 out of 1 people found this review helpful.

.

Thank you Cakes While You Wait. Had my son's 3rd birthday today with one of your cakes and it was a huge success. I think this is the first cake that was completely gone by the end of the party. Everyone wanted to know where I got it from. You are making my wedding cake for August and everyone was so excited to hear that......maybe I should have gotten a bigger cake ha ha ha.....Thank you again.

5
★★★★★

Thank you Cakes While You Wait. Had my son's 3rd birthday today with one of your cakes and it was a huge success. I think this is the first cake that was completely gone by the end of the party. Everyone wanted to know where I got it from. You are making my wedding cake for August and everyone was so excited to hear that......maybe I should have gotten a bigger cake ha ha ha.....Thank you again.

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1 out of 1 people found this review helpful.

.

We chose Cakes While U Wait for our wedding and they did not disappoint! Their service was amazing and we had so many compliments on the taste! Highly recommend!!!

5
★★★★★

We chose Cakes While U Wait for our wedding and they did not disappoint! Their service was amazing and we had so many compliments on the taste! Highly recommend!!!

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.

What a great bakery. The cakes are delicious, NOT anything like a typical bakery or supermarket cake. These are dense and moist, everything a cake should be. Try one, you'll love it! Besides that it's important to support our local entrepenuers.

5
★★★★★

What a great bakery. The cakes are delicious, NOT anything like a typical bakery or supermarket cake. These are dense and moist, everything a cake should be. Try one, you'll love it! Besides that it's important to support our local entrepenuers.

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1 out of 1 people found this review helpful.

.

I had Debbie make my wedding cake, it was a red velvet cake and everybody said it was the best wedding cake they had ever had. It was delivered promptly and the service was great. Thank you Cakeswhileuwait.

5
★★★★★

I had Debbie make my wedding cake, it was a red velvet cake and everybody said it was the best wedding cake they had ever had. It was delivered promptly and the service was great. Thank you Cakeswhileuwait.

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1 out of 1 people found this review helpful.

.

I really liked this place. Last year I forgot my moms birthday cake and I walked in there and picked out my style, frosting, ect. They were very helpful in constructing the cake and it was done in no time. Thank you very much!!

5
★★★★★

I really liked this place. Last year I forgot my moms birthday cake and I walked in there and picked out my style, frosting, ect. They were very helpful in constructing the cake and it was done in no time. Thank you very much!!

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.

I needed a cake in a hurry and knew I could count on Cakes While U Wait. They have a variety of fresh baked cakes daily. You just pick out the filling, frosting and color accents. You only have to wait about 15 minutes and you're ready to go.

4
★★★★☆

I needed a cake in a hurry and knew I could count on Cakes While U Wait. They have a variety of fresh baked cakes daily. You just pick out the filling, frosting and color accents. You only have to wait about 15 minutes and you're ready to go.

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1 out of 1 people found this review helpful.

Message from Cakes While U Wait

Cakes While U Wait Best Cakes On Pewaukee Lake

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