Griffin Ford

★★★★★
  • 1940 E Main St Hwy 18 in Waukesha - 1 Mile West of I-94

    Waukesha, WI 53186

    Map & Directions
  • 262-542-5781

About Griffin Ford

Categories
  • New Car Dealers
Details
  • Ford
  • Lincoln-Mercury
  • Shop Online
Hours
M-F 9am-9pm, Sa 8am-12pm, Su Closed
Associations
  • Ford BlueOval Certified
Emails
  • griffinsales@gdinet.com
  • jhelmle@griffinautogroup.com
  • wwegner@griffinautogroup.com
Phones
  • Alt (262-251-2540)
Year Established
  • 1993
Products
  • Full Service Provider Including:
    *Scheduled Maintenance
    *Brakes
    *Tires
    *Batteries
Specialties
  • Free Wifi, comfortable waiting area, knowledgable and friendly sales team and staff.
Payment Options
  • Discover
  • MasterCard
  • Visa
Brands
  • Ford
Languages
  • Spanish
  • English

Automotive

Automotive
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4.5 6
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.

We came to Griffin Ford looking to buy a Ford Edge, we had no idea that the perfect vehicle for us was just put out on the lot.

The salesman, Roy - worked in the used car department - had an easy time of it because we were already sold on the vehicle the first time we sat inside. He was very genial and happy to show us some of the other features, and he let us take the Edge out on our own for a test drive by ourselves - we were gone at least an hour!

He also was very accomodating when we offered up our trade in of our current car - and he even found some boxes to put our stuff in when we cleaned out the car to turn it over to them as part of the transaction.

Kay Horn, the business manager, did a good job of explaining the financing options and other service packages, we felt we got a fair choice at what was available.

The service department was also very helpful as we ordered accessory parts. Griffin Ford has a huge parts warehouse and lots of connections, supplying other dealerships with parts as well. If they can't get it - it probably does not exist.

Would definitely keep the dealership in mind for another purchase in the future.

5
★★★★★

We came to Griffin Ford looking to buy a Ford Edge, we had no idea that the perfect vehicle for us was just put out on the lot.

The salesman, Roy - worked in the used car department - had an easy time of it because we were already sold on the vehicle the first time we sat inside. He was very genial and happy to show us some of the other features, and he let us take the Edge out on our own for a test drive by ourselves - we were gone at least an hour!

He also was very accomodating when we offered up our trade in of our current car - and he even found some boxes to put our stuff in when we cleaned out the car to turn it over to them as part of the transaction.

Kay Horn, the business manager, did a good job of explaining the financing options and other service packages, we felt we got a fair choice at what was available.

The service department was also very helpful as we ordered accessory parts. Griffin Ford has a huge parts warehouse and lots of connections, supplying other dealerships with parts as well. If they can't get it - it probably does not exist.

Would definitely keep the dealership in mind for another purchase in the future.

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We bought our van here, oh, about 11 years ago. We have had to take it in a few times. The last time we took it in, the service was great and the staff was very helpful. We are planning on buying another van.

4
★★★★☆

We bought our van here, oh, about 11 years ago. We have had to take it in a few times. The last time we took it in, the service was great and the staff was very helpful. We are planning on buying another van.

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We have bought our last four cars at Griffin. They are always kind and extremely helpful. They'll tell me what needs to be fixed and if I can hold off for a while. Once they talked me out of spending money unnecessarily - how great is that!

5
★★★★★

We have bought our last four cars at Griffin. They are always kind and extremely helpful. They'll tell me what needs to be fixed and if I can hold off for a while. Once they talked me out of spending money unnecessarily - how great is that!

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.

Of the five cars my family currently owns, five of them have been purchased from Griffin Ford. Their sales staff are helpful and friendly. Their service department, besides having great hours that accommodate almost any schedule, always do an excellent job. Their body shop staff is friendly and efficient and have always provided excellent service.

4
★★★★☆

Of the five cars my family currently owns, five of them have been purchased from Griffin Ford. Their sales staff are helpful and friendly. Their service department, besides having great hours that accommodate almost any schedule, always do an excellent job. Their body shop staff is friendly and efficient and have always provided excellent service.

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I have had nothing but good luck with Griffin Ford in Waukesha. I have worked with them for the past 9 years, and have always had excellent care. They are willing to help you find what you are looking for, and are out to get you the best deal possible.

I use thier service department for a lot of my maintenance, and really like them. They do try to upsell you a lot, so you have to be aware of what you really need.

PROS: Good location, Friendly, great prices, lots of specials
CONS: Service department can be a bit pushy on upselling

5
★★★★★

I have had nothing but good luck with Griffin Ford in Waukesha. I have worked with them for the past 9 years, and have always had excellent care. They are willing to help you find what you are looking for, and are out to get you the best deal possible.

I use thier service department for a lot of my maintenance, and really like them. They do try to upsell you a lot, so you have to be aware of what you really need.

PROS: Good location, Friendly, great prices, lots of specials
CONS: Service department can be a bit pushy on upselling

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I visited Griffin Ford in my search for a new used car. I was looking for a Ford Mustang GT. Unfortunately, they didn't have anything that met my needs at the time. I left my name and phone number, but they never called me back. I have no idea why they didn't. Price wise, this dealership is willing to work with you and they will settle somewhere between private party value and retail value according to Kelly Blue Book. For a dealership, that is good - especially a dealership in Wisconsin.

PROS: OK prices for a dealer
CONS:

4
★★★★☆

I visited Griffin Ford in my search for a new used car. I was looking for a Ford Mustang GT. Unfortunately, they didn't have anything that met my needs at the time. I left my name and phone number, but they never called me back. I have no idea why they didn't. Price wise, this dealership is willing to work with you and they will settle somewhere between private party value and retail value according to Kelly Blue Book. For a dealership, that is good - especially a dealership in Wisconsin.

PROS: OK prices for a dealer
CONS:

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