Hesser Toyota

★★★☆☆
  • 1811 Humes Rd

    Janesville, WI 53545

    Map & Directions
  • 608-754-7754

About Hesser Toyota

Categories
Hours
M: 9am - 8pm T: 9am - 7pm W: 9am - 7pm R: 9am - 8pm F: 9am - 6pm Sa: 9am - 5pm Su: Closed

Automotive

Automotive
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This place had horrible customer service, they do not listen to the customer at all and had a very bad attitude when talking. Not only did I take my car in for a minor problem, I sat over three hours in the waiting room only to be told they could not resolve the issue without charging hundreds of dollars. I then went to my local auto parts store the next day and had the problem fixed for a few dollars because they LISTENED to me. I simply needed a rubber o-ring to hold a seal not replace the whole part. Save your money and time, don't go there.

1
★☆☆☆☆

This place had horrible customer service, they do not listen to the customer at all and had a very bad attitude when talking. Not only did I take my car in for a minor problem, I sat over three hours in the waiting room only to be told they could not resolve the issue without charging hundreds of dollars. I then went to my local auto parts store the next day and had the problem fixed for a few dollars because they LISTENED to me. I simply needed a rubber o-ring to hold a seal not replace the whole part. Save your money and time, don't go there.

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Took 2006 Corolla in for recalled ECM. Left garage with car engine vibration. Check engine light came on 2 days later. They want $400 to fix oil leak and intake seal.

1
★☆☆☆☆

Took 2006 Corolla in for recalled ECM. Left garage with car engine vibration. Check engine light came on 2 days later. They want $400 to fix oil leak and intake seal.

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I'm not sure if their Customer Service is as bad as 1 star, but it has seemed like I have had to work to keep on top of them to locate a specific featured vehicle which isn't "sold" in my area - what?!?!? That seems odd that they can't "order" in my requested features that are not anything extraordinary. You would think that if a vehicle is as good as sold, Toyota will make sure that customer gets the car.....that's why I'm thinking it's the dealer in this case. Make sure you check around

3
★★★☆☆

I'm not sure if their Customer Service is as bad as 1 star, but it has seemed like I have had to work to keep on top of them to locate a specific featured vehicle which isn't "sold" in my area - what?!?!? That seems odd that they can't "order" in my requested features that are not anything extraordinary. You would think that if a vehicle is as good as sold, Toyota will make sure that customer gets the car.....that's why I'm thinking it's the dealer in this case. Make sure you check around

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.

Worst customer service. Love my Corolla but wish I would have purchased elsewhere. Look it up and read the reviews. Notice some of the reviews are actually written by the owner. Shady, shady, shady. If the only way they can get top reviews is by misleading review readers, imagine how they will sell you a car.?? After submitting complaints they accused me of doing something to my car. Bad way for Toyota to get back on its feet.

1
★☆☆☆☆

Worst customer service. Love my Corolla but wish I would have purchased elsewhere. Look it up and read the reviews. Notice some of the reviews are actually written by the owner. Shady, shady, shady. If the only way they can get top reviews is by misleading review readers, imagine how they will sell you a car.?? After submitting complaints they accused me of doing something to my car. Bad way for Toyota to get back on its feet.

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We don't own a Toyota, but we have used this company many times to get oil changes - doesn't matter that we don't have a Toyota! Friendly staff and they get the job done quick! No problems here.

5
★★★★★

We don't own a Toyota, but we have used this company many times to get oil changes - doesn't matter that we don't have a Toyota! Friendly staff and they get the job done quick! No problems here.

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Review Partner
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I live in Racine & called Hesser Toyota for a quote on a Highlander Hybrid. Sales GM, Jeff, gave me the quote & we spoke on three separate calls about hybrids & options so he was well aware what I was looking for. He stressed, "Unlike

0
★☆☆☆☆

I live in Racine & called Hesser Toyota for a quote on a Highlander Hybrid. Sales GM, Jeff, gave me the quote & we spoke on three separate calls about hybrids & options so he was well aware what I was looking for. He stressed, "Unlike

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We don't own a Toyota, but we have used this company many times to get oil changes - doesn't matter that we don't have a Toyota! Friendly staff and they get the job done quick! They have a nice selection of new and used vechicles also.

2
★★★★☆

We don't own a Toyota, but we have used this company many times to get oil changes - doesn't matter that we don't have a Toyota! Friendly staff and they get the job done quick! They have a nice selection of new and used vechicles also.

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It doesn't matter what type of car you own, they can fix it! I've also had several oil changes done too - and they are pretty reasonable for pricing. The staff is very friendly too. I've had to use the body shop also after I had been in

2
★★★★☆

It doesn't matter what type of car you own, they can fix it! I've also had several oil changes done too - and they are pretty reasonable for pricing. The staff is very friendly too. I've had to use the body shop also after I had been in

 

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