Cream City Kitty Clinic

★★★☆☆
43.0294 -88.2272
Map and Directions to Cream City Kitty Clinic

262-549-4228

1900 Pewaukee Rd A

Waukesha, WI

53188

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About Cream City Kitty Clinic

Hours
Mon-Wed 8am-6pm, Thu 8am-8pm, Fri 8am-4pm, Sat 8am-1pm
3.2857 14
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Reviews 1 - 14 of 14.
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I have been happy with the past seven years of service. Having adopted two Bengals, there were many unanswered questions and problems surfaced. My male was diagnosed with an ongoing urinary problem that has been monitered and under control. My female developed thyroid problems. Properly diagnosed and monitered, she is fine with daily meds. Without the proper diagnosis and meds, both of these cats might have been put to sleep. Instead, I have had years of joy with my cats, and happy with my clinic choice.

5
★★★★★

I have been happy with the past seven years of service. Having adopted two Bengals, there were many unanswered questions and problems surfaced. My male was diagnosed with an ongoing urinary problem that has been monitered and under control. My female developed thyroid problems. Properly diagnosed and monitered, she is fine with daily meds. Without the proper diagnosis and meds, both of these cats might have been put to sleep. Instead, I have had years of joy with my cats, and happy with my clinic choice.

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I left this clinic this fall. The final straw was Joans rudeness when I asked a question about food. The staff was less than compassionate when I was having my cat treated for a terminal disease. I was just given devasting news and was shook up when I was checking out. They treated me as if I was invisible as they carried on a conversation about horses and a vacation one of them just went on. The staff rudeness wasn't just a one time ocassion when I was upset. It was a very common thing I encountered over the years that I was there. The only reason I kept coming back was because of the Vet. I finally had enough and went elsewhere.

1
★☆☆☆☆

I left this clinic this fall. The final straw was Joans rudeness when I asked a question about food. The staff was less than compassionate when I was having my cat treated for a terminal disease. I was just given devasting news and was shook up when I was checking out. They treated me as if I was invisible as they carried on a conversation about horses and a vacation one of them just went on. The staff rudeness wasn't just a one time ocassion when I was upset. It was a very common thing I encountered over the years that I was there. The only reason I kept coming back was because of the Vet. I finally had enough and went elsewhere.

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I have been taking my cats to this clinic for about 8 years now. Dr. McDonald has always been great and very nice, she even wrote my landlord a letter so I did not have to declaw. But, the other staff members always treated me like less than. Not to mention, one of my cats has had a long ongoing urinary issue and nothing they have done has helped the problem. Part of me feels like they just didn't solve it so I had spend more money there. They seem to push the brands of food the sell (expected) and didn't offer much advice on natural alternative diets.

Overall, they are a cat specific clinic which I like. But I have decided to try other places and will hopefully be treated better elsewhere.

2
★★☆☆☆

I have been taking my cats to this clinic for about 8 years now. Dr. McDonald has always been great and very nice, she even wrote my landlord a letter so I did not have to declaw. But, the other staff members always treated me like less than. Not to mention, one of my cats has had a long ongoing urinary issue and nothing they have done has helped the problem. Part of me feels like they just didn't solve it so I had spend more money there. They seem to push the brands of food the sell (expected) and didn't offer much advice on natural alternative diets.

Overall, they are a cat specific clinic which I like. But I have decided to try other places and will hopefully be treated better elsewhere.

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1 out of 1 people found this review helpful.

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The vets here are really vary good, but the staff leaves much to be desired !!! I thought maybe, it was just me, then I read these other reviews, and found that they ARE rude and condescending. I have been going here for years, only to watch the cost of there services go skyrocketing, and the professionalism shown to there customers plummet.

2
★★☆☆☆

The vets here are really vary good, but the staff leaves much to be desired !!! I thought maybe, it was just me, then I read these other reviews, and found that they ARE rude and condescending. I have been going here for years, only to watch the cost of there services go skyrocketing, and the professionalism shown to there customers plummet.

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1 out of 1 people found this review helpful.

.

The vet here was ok, properly diagnosed our cats diabetes, but I was very put off by the staff here. The office was chaotic with mess everywhere, no one at the desk seemed to have a clue when I asked any questions. Their prices are reasonable but there are better clinics out there.

2
★★☆☆☆

The vet here was ok, properly diagnosed our cats diabetes, but I was very put off by the staff here. The office was chaotic with mess everywhere, no one at the desk seemed to have a clue when I asked any questions. Their prices are reasonable but there are better clinics out there.

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1 out of 1 people found this review helpful.

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My cat (RIP) was a patient at this clinic many years ago. We loved both the vets on staff and they were both great with my cat. However, we left this practice due to the recurring rude treatment we received from the staff, mainly the office manager there. We were ignored, spoken to rudely and our questions were dismissed by several staff on multiple occasions. I left in tears when my cat was very ill and we were dismissed by the rude office manager as well as ignored when asking questions. I have to say the vets were wonderful and if you can ignore rude treatment as a client, the cat only aspect of this practice is great. But I will not give business to any establishment that humiliates its customers. I am glad I finally found a place to review this clinic as this has bothered me for years that I was treated in this manner. This may have changed over the years- as I said my cat was a patient there a decade ago.

1
★☆☆☆☆

My cat (RIP) was a patient at this clinic many years ago. We loved both the vets on staff and they were both great with my cat. However, we left this practice due to the recurring rude treatment we received from the staff, mainly the office manager there. We were ignored, spoken to rudely and our questions were dismissed by several staff on multiple occasions. I left in tears when my cat was very ill and we were dismissed by the rude office manager as well as ignored when asking questions. I have to say the vets were wonderful and if you can ignore rude treatment as a client, the cat only aspect of this practice is great. But I will not give business to any establishment that humiliates its customers. I am glad I finally found a place to review this clinic as this has bothered me for years that I was treated in this manner. This may have changed over the years- as I said my cat was a patient there a decade ago.

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2 out of 2 people found this review helpful.

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Our cat died while boarding at Cream City Clinic. We do not blame the clinic for our cat's death, but we did not appreciate the unacceptable way they handled this difficult situation.

First, they described the manner of her death generically and in conflict with our cat's personality.

Afterward, they treated us with callous indifference when we picked up our cat's ashes.

We cannot recommend this clinic to anyone.

1
★☆☆☆☆

Our cat died while boarding at Cream City Clinic. We do not blame the clinic for our cat's death, but we did not appreciate the unacceptable way they handled this difficult situation.

First, they described the manner of her death generically and in conflict with our cat's personality.

Afterward, they treated us with callous indifference when we picked up our cat's ashes.

We cannot recommend this clinic to anyone.

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1 out of 1 people found this review helpful.

.

The staff here is wonderful. Whether it's an emergency situation or a preset appointment, they always take a great deal of time with your pet. Always willing to answer any questions that you might have.

5
★★★★★

The staff here is wonderful. Whether it's an emergency situation or a preset appointment, they always take a great deal of time with your pet. Always willing to answer any questions that you might have.

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0 out of 1 people found this review helpful.

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This is the place to go to if you love your cat. My cat is terrified of dogs (especially large ones) and doesn't have to deal with a waiting room with dogs sniffing at her. My cat gets good care, I never have to wait long, and the vets are nice and professional. There are a variety of beautiful cats that make themselves at home in the waiting room.
The prices are more reasonable than the last vet I went to.

5
★★★★★

This is the place to go to if you love your cat. My cat is terrified of dogs (especially large ones) and doesn't have to deal with a waiting room with dogs sniffing at her. My cat gets good care, I never have to wait long, and the vets are nice and professional. There are a variety of beautiful cats that make themselves at home in the waiting room.
The prices are more reasonable than the last vet I went to.

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Latest reviews from Citysearch.

.

My sister and niece brought their cat in for abdominal and pee problems, and they told me they were told that his insides were twisted and if they didn't do something immediately he could die. They were told that the procedure they

6

My sister and niece brought their cat in for abdominal and pee problems, and they told me they were told that his insides were twisted and if they didn't do something immediately he could die. They were told that the procedure they

.

Cream City Kitty Clinic's staff is wonderful. I almost lost my young cat to a urinary tract infection. He needed several medications and I was unable to administer the pills. The staff housed him the two weeks he needed to be medicated. I was able to visit him at anytime and bring him his toys and blankets with my scent on them. He made a complete recovery. That was 9 years ago. I am a loyal and completely satisfied customer. I am now married and my wife's two cats are also seen by the vets and staff of Cream City Kitty Clinic. I visit the clinic every two months, to pick up maintenance meditations and cat food. The staff is very nice and always ask of my three cats by name. There are several clinics that are closer to my home, but they don't offer the same amenities and level of caring as Cream City Kitty Clinic.

5

Cream City Kitty Clinic's staff is wonderful. I almost lost my young cat to a urinary tract infection. He needed several medications and I was unable to administer the pills. The staff housed him the two weeks he needed to be medicated. I was able to visit him at anytime and bring him his toys and blankets with my scent on them. He made a complete recovery. That was 9 years ago. I am a loyal and completely satisfied customer. I am now married and my wife's two cats are also seen by the vets and staff of Cream City Kitty Clinic. I visit the clinic every two months, to pick up maintenance meditations and cat food. The staff is very nice and always ask of my three cats by name. There are several clinics that are closer to my home, but they don't offer the same amenities and level of caring as Cream City Kitty Clinic.

Pros: They truely of cats and strive to maintain their health and happiness.

Cons: None come to mind.

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Unfortunately, I have to disagree with the other reviews. Our cat died while boarding at the clinic, and, although, we do not blame Cream City Clinic for the death of our cat, we did not appreciate the dishonest description of the manner of her death which did not match her personality in the least.\r\n\r\nWe also were appalled at the callous manner they showed to us afterward. They seemed more concerned with handling the corpse of our cat then with our grief.\r\n\r\nWe cannot recommend this clinic to anyone.

1
★☆☆☆☆

Unfortunately, I have to disagree with the other reviews. Our cat died while boarding at the clinic, and, although, we do not blame Cream City Clinic for the death of our cat, we did not appreciate the dishonest description of the manner of her death which did not match her personality in the least.\r\n\r\nWe also were appalled at the callous manner they showed to us afterward. They seemed more concerned with handling the corpse of our cat then with our grief.\r\n\r\nWe cannot recommend this clinic to anyone.

.

Cream City is by far the best vet around! The entire staff LOVES cats. They are very knowledgable and helpful. They make you feel like they really care about the animals rather than the fees. Fees are reasonable. I live 40 miles away and feel it is absolutely worth the trip. Highly recommended!

5
★★★★★

Cream City is by far the best vet around! The entire staff LOVES cats. They are very knowledgable and helpful. They make you feel like they really care about the animals rather than the fees. Fees are reasonable. I live 40 miles away and feel it is absolutely worth the trip. Highly recommended!

.

The entire staff is extremely friendly & very compassionate. Dr. McDonald talks more to your cat than she will with you, but she still makes you feel very comfortable & confident in her abilities. Many cat speciality clinics come across as highly impersonal & leave pet owners with the feeling that they are nothing more than another fee - Cream City Kitty Clinic is the exception to that. Dr. McDonald is a wonderful vet!

5
★★★★★

The entire staff is extremely friendly & very compassionate. Dr. McDonald talks more to your cat than she will with you, but she still makes you feel very comfortable & confident in her abilities. Many cat speciality clinics come across as highly impersonal & leave pet owners with the feeling that they are nothing more than another fee - Cream City Kitty Clinic is the exception to that. Dr. McDonald is a wonderful vet!

Pros: Cost Efficient, Listen to Concerns, Great Manner

Message from Cream City Kitty Clinic

Veterinary Clinic exclusive to cats. Cream City Kitty Clinic is a veterinary practice dedicated to the medical,surgical,dental and preventive health care of cats.

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