Countryside Veterinary Clinic

★★★★★
  • 1382 S George St

    Charles Town, WV 25414

    Map & Directions
  • 304-725-7663

About Countryside Veterinary Clinic

Categories
  • Veterinarians
  • Emergency Vets
  • Pet Services
Details
  • Flea Treatment
  • Microchip Implants
  • Neutering
  • Spaying
Hours
M 9am-4am, Tu 8:30am-7pm, W-F 8am-5pm, Sa 8am-1pm, Su Closed
Emails
  • vet@countryside.mygbiz.com
Keywords
  • Veterinary Clinic
  • Pet Microchipping
  • Animal Health Certificate
  • Veterinarian
  • Pet Surgery
  • Animal Dentist
  • Pet Vaccination
  • pet wellness
  • cat boarding
  • Spay and neuter

Pets & Animals

Pets & Animals
More choices in Charles Town:
Resultset_next

Ranson Animal Hospital

407 North Mildred St Ranson, WV

Resultset_next

Carroll & Butler Veterinary

204 Racetrack St Ranson, WV

4.5952 42
Hi! Sign in to let us know how Countryside Veterinary Clinic was?
Write a Review
.

This was when our dog was just a puppy. Dr. Dibbern at Countryside is horrible. He always took it upon himself to add more things to our bill without speaking to us and then proceeded once to not allow us to have our puppy back until we paid. I also had been the first person in the office speaking with him one morning and that afternoon when I picked up the pup he had not clue who I was. My mother in laws cat use to also go to Countryside and always had issues there. He would take it upon himself to update all of her shots even though she had already had them done when she was boarded there. He would make up some lame excuse that they didn

0
★☆☆☆☆

This was when our dog was just a puppy. Dr. Dibbern at Countryside is horrible. He always took it upon himself to add more things to our bill without speaking to us and then proceeded once to not allow us to have our puppy back until we paid. I also had been the first person in the office speaking with him one morning and that afternoon when I picked up the pup he had not clue who I was. My mother in laws cat use to also go to Countryside and always had issues there. He would take it upon himself to update all of her shots even though she had already had them done when she was boarded there. He would make up some lame excuse that they didn

.

Dr. Dibbern is great with cats, he knows how to put them at ease even when they are being difficult. I highly recommend Countryside.

2
★★★★★

Dr. Dibbern is great with cats, he knows how to put them at ease even when they are being difficult. I highly recommend Countryside.

.

We've been very satisfied bringing our cats to Countryside. The care is always exceptional and the cost is reasonable.

2
★★★★★

We've been very satisfied bringing our cats to Countryside. The care is always exceptional and the cost is reasonable.

.

We've been very satisfied bringing our cats to Countryside. The care is always exceptional and the cost is reasonable. Dr. Dibbern is great with cats, he knows how to put them at ease even when they are being difficult. I highly recommend Countryside.

5
★★★★★

We've been very satisfied bringing our cats to Countryside. The care is always exceptional and the cost is reasonable. Dr. Dibbern is great with cats, he knows how to put them at ease even when they are being difficult. I highly recommend Countryside.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I highly recommend Countryside

2
★★★★★

I highly recommend Countryside

.

Thank you very much for the kindness

2
★★★★★

Thank you very much for the kindness

.

I love the clinic, its in an older home with lots of woodworking; my dogs think they're going to a friend's house--they're always excited to go. The staff is friendly and upbeat. They make you feel like your pet is the most important one there. You'll find Countryside is a good place for your vet care.

2
★★★★★

I love the clinic, its in an older home with lots of woodworking; my dogs think they're going to a friend's house--they're always excited to go. The staff is friendly and upbeat. They make you feel like your pet is the most important one there. You'll find Countryside is a good place for your vet care.

.

I highly recommend Countryside for excellent veterinary care. Dr. Dibbern is very thorough and takes time with me and my pets--making sure I understand everything about the medical care needed. It's obviously very important to him that I get all my questions answered.

2
★★★★★

I highly recommend Countryside for excellent veterinary care. Dr. Dibbern is very thorough and takes time with me and my pets--making sure I understand everything about the medical care needed. It's obviously very important to him that I get all my questions answered.

.

Paul & I wanted to thank you for the very nice card & all of your kind words & thoughts throughout Peanuts illness. It was a comfort to us to that he received such great care from you.

2
★★★★★

Paul & I wanted to thank you for the very nice card & all of your kind words & thoughts throughout Peanuts illness. It was a comfort to us to that he received such great care from you.

.

I highly recommend Countryside for excellent veterinary care. Dr. Dibbern is very thorough and takes time with me and my pets--making sure I understand everything about the medical care needed. It's obviously very important to him that I get all my questions answered. I love the clinic, its in an older home with lots of woodworking; my dogs think they're going to a friend's house--they're always excited to go. The staff is friendly and upbeat. They make you feel like your pet is the most important one there. You'll find Countryside is a good place for your vet care.

5
★★★★★

I highly recommend Countryside for excellent veterinary care. Dr. Dibbern is very thorough and takes time with me and my pets--making sure I understand everything about the medical care needed. It's obviously very important to him that I get all my questions answered. I love the clinic, its in an older home with lots of woodworking; my dogs think they're going to a friend's house--they're always excited to go. The staff is friendly and upbeat. They make you feel like your pet is the most important one there. You'll find Countryside is a good place for your vet care.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We felt that spike was in hands of those who would love him and care for his well being too.

2
★★★★★

We felt that spike was in hands of those who would love him and care for his well being too.

.

Dear Dr. Dibbern, John and I would like to express our gratitude for the attentive care you and your staff lavished upon the cast-off pet we called Casper. It is a level of compassion and service we have not witnessed for a long, long time.

2
★★★★★

Dear Dr. Dibbern, John and I would like to express our gratitude for the attentive care you and your staff lavished upon the cast-off pet we called Casper. It is a level of compassion and service we have not witnessed for a long, long time.

.

Please know that we would recommend Countryside Veterinary to any animal lover.

2
★★★★★

Please know that we would recommend Countryside Veterinary to any animal lover.

.

I was really blown away by all the information you gave me about my cats condition-now I understand-I appreciate all the time you spent with me.

2
★★★★★

I was really blown away by all the information you gave me about my cats condition-now I understand-I appreciate all the time you spent with me.

.

I thank you all of you so much for your kindness and generosity. I am so grateful for the wonderful, loving care each of you gave Nardo most recently and through the years.

2
★★★★★

I thank you all of you so much for your kindness and generosity. I am so grateful for the wonderful, loving care each of you gave Nardo most recently and through the years.

.

You've always given my dog 5 star care

2
★★★★★

You've always given my dog 5 star care

.

All the staff is very nice. My dog always likes coming to this vet

2
★★★★★

All the staff is very nice. My dog always likes coming to this vet

.

The Dr treated our dog so warmly and compassionately. was awesome!!

2
★★★★★

The Dr treated our dog so warmly and compassionately. was awesome!!

.

Thanks for all you did for us and all that you do for so many animals in need of care

2
★★★★★

Thanks for all you did for us and all that you do for so many animals in need of care

.

Everyone here has treated my very difficult cat compassionately. She received excellent care.

2
★★★★★

Everyone here has treated my very difficult cat compassionately. She received excellent care.

.

Thank you for helping us cheer up our dog's skin problem. We greatly appreciate her full and shiny coat after months of loosing hair

2
★★★★★

Thank you for helping us cheer up our dog's skin problem. We greatly appreciate her full and shiny coat after months of loosing hair

.

Thanks for being there when we needed you

2
★★★★★

Thanks for being there when we needed you

.

Thank you for taking such good care of Nollie and I am so pleased.

2
★★★★★

Thank you for taking such good care of Nollie and I am so pleased.

.

Thank you so much for taking care of my baby girl.

2
★★★★★

Thank you so much for taking care of my baby girl.

.

Thank you very much for the kindness & understanding w/ our decision. It was a very hard one to make. You all were so very kind. Thank you so very much.

2
★★★★★

Thank you very much for the kindness & understanding w/ our decision. It was a very hard one to make. You all were so very kind. Thank you so very much.

.

Thank you for all of your help with Jackson and the great care of Hershey!

2
★★★★★

Thank you for all of your help with Jackson and the great care of Hershey!

.

Thank you so much for the card and the kind words.

2
★★★★★

Thank you so much for the card and the kind words.

.

I would like to express our gratitude for the attentive care you lavished upon the the cast off pet we call Casper. It is a level of compassion and service we have not witnessed in the veterinary profession for a long time. Thanks again for being there when we needed you!

2
★★★★★

I would like to express our gratitude for the attentive care you lavished upon the the cast off pet we call Casper. It is a level of compassion and service we have not witnessed in the veterinary profession for a long time. Thanks again for being there when we needed you!

.

Girls, thank you for taking such good care of Ruckus while he was so sick.

2
★★★★★

Girls, thank you for taking such good care of Ruckus while he was so sick.

.

Thank you for taking care of us and keeping our pets healthy!

2
★★★★★

Thank you for taking care of us and keeping our pets healthy!

.

Thank you everyone for your unfailing help and support through the loss of our beloved Willy.Your kindness to us and Willy will never be forgotten.

2
★★★★★

Thank you everyone for your unfailing help and support through the loss of our beloved Willy.Your kindness to us and Willy will never be forgotten.

.

Thank you so much for helping our Springer puppy Harley.He is back to his playful self and sure is back to his eating habits.Thank you for taking time to answer all of my phone calls and questions. You saved a member of our family and I can't thank you enough!

2
★★★★★

Thank you so much for helping our Springer puppy Harley.He is back to his playful self and sure is back to his eating habits.Thank you for taking time to answer all of my phone calls and questions. You saved a member of our family and I can't thank you enough!

.

Thank you for taking such great care of.Alleigh for us during our family's tragic time.I know she was in the best hands.You and your staff are absolutely wonderful! Thanks again!

2
★★★★★

Thank you for taking such great care of.Alleigh for us during our family's tragic time.I know she was in the best hands.You and your staff are absolutely wonderful! Thanks again!

.

Just wanted to thank you for the wonderful treatment and care you gave samantha when she cut her back.Being new to the area we did not know who to turn to but we sure got lucky picking your clinic out of the phone book! Were looking forward to putting our dogs health in your hands(but not in emergency situations - regular check ups will do just fine! Please put us on your list of volunteers! We love animals and would be glad to pitch in on an emergency.Thanks again!

2
★★★★★

Just wanted to thank you for the wonderful treatment and care you gave samantha when she cut her back.Being new to the area we did not know who to turn to but we sure got lucky picking your clinic out of the phone book! Were looking forward to putting our dogs health in your hands(but not in emergency situations - regular check ups will do just fine! Please put us on your list of volunteers! We love animals and would be glad to pitch in on an emergency.Thanks again!

.

Heres looking at you and here's a kiss,thanks for taking care of me and making me feel young again.

2
★★★★★

Heres looking at you and here's a kiss,thanks for taking care of me and making me feel young again.

.

Cassie and I would like to thank you for taking such good care of her and hope you and yours have a blessed holiday.

2
★★★★★

Cassie and I would like to thank you for taking such good care of her and hope you and yours have a blessed holiday.

.

Very informative!: Vet spent a lot of time explaining everything about our cat and dog. Covered food, toys, grooming, exercise, etc.

2
★★★★★

Very informative!: Vet spent a lot of time explaining everything about our cat and dog. Covered food, toys, grooming, exercise, etc.

.

This is a GREAT VET. He has taken wonderful care of my dogs.

2
★★★★★

This is a GREAT VET. He has taken wonderful care of my dogs.

.

I am never going here again. I took two kitens there when I first got them and they received vaccinations and meds for ear mites. When I took them back for the follow-up, I was told they needed the same vaccination. Their explanation was that since they had been 8 weeks old, the first shots only covered them to ten weeks, so I would need to start the booster series over $80 to vaccinate two kittens for two weeks?

I recently took them back because my older cat got outside and brought back fleas. The person who answered the phone suggested I bring them in to get internal and external meds, and that I bomb the house, then clean it. I called that evening to let them know that I would have to board them overnight as the process takes a bit of work. No word on the cats.

The next day I go to pick them up, and nothing has been done. Still flea ridden, no meds. Their answer is that the cats were too hard to handle and they didn't want to fight them. Over $150! I told them that if they weren't able to do anything they should have called, or at least let me know when I called. I wouldn't pay for simply boarding my cats if they were imcompetent.

Dr. Dibbern first confronted me about 'trying to avoid paying for boarding' and when I explained that absolutely nothing had been done, starting shifting the blame to his wife: 'I can't fire her ' 'You ended up with the worst possible person to answer your questions.' 'All she gave you was bad information.' 'Flea bombs don't work.'

He insists on wrangling my (admittedly ornery) older cat into its carrier (the other two were docile as ever) and then actually has the audacity to say that he can handle cats easily and it was no problem for him whatsoever. If it was no problem for such a skilled vet, why the hell were't they treated?

Never again. A total ripoff, and total hacks. Friendly enough, but condescending and imcompetent.

1
★☆☆☆☆

I am never going here again. I took two kitens there when I first got them and they received vaccinations and meds for ear mites. When I took them back for the follow-up, I was told they needed the same vaccination. Their explanation was that since they had been 8 weeks old, the first shots only covered them to ten weeks, so I would need to start the booster series over $80 to vaccinate two kittens for two weeks?

I recently took them back because my older cat got outside and brought back fleas. The person who answered the phone suggested I bring them in to get internal and external meds, and that I bomb the house, then clean it. I called that evening to let them know that I would have to board them overnight as the process takes a bit of work. No word on the cats.

The next day I go to pick them up, and nothing has been done. Still flea ridden, no meds. Their answer is that the cats were too hard to handle and they didn't want to fight them. Over $150! I told them that if they weren't able to do anything they should have called, or at least let me know when I called. I wouldn't pay for simply boarding my cats if they were imcompetent.

Dr. Dibbern first confronted me about 'trying to avoid paying for boarding' and when I explained that absolutely nothing had been done, starting shifting the blame to his wife: 'I can't fire her ' 'You ended up with the worst possible person to answer your questions.' 'All she gave you was bad information.' 'Flea bombs don't work.'

He insists on wrangling my (admittedly ornery) older cat into its carrier (the other two were docile as ever) and then actually has the audacity to say that he can handle cats easily and it was no problem for him whatsoever. If it was no problem for such a skilled vet, why the hell were't they treated?

Never again. A total ripoff, and total hacks. Friendly enough, but condescending and imcompetent.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I moved to the area in 07 and a friend recommended Countryside. I took my three dogs and on 3 separate appts. After the 3 visits the total cost was almost 1500 dollars!!! I was totally shocked. Way to expensive and I never felt comfortable with him. Dr, Dibborn treated me like I was stupid.. I never felt comfortable around him. So needless to say I found a new vet. and never looked back.

4
★★★★☆

I moved to the area in 07 and a friend recommended Countryside. I took my three dogs and on 3 separate appts. After the 3 visits the total cost was almost 1500 dollars!!! I was totally shocked. Way to expensive and I never felt comfortable with him. Dr, Dibborn treated me like I was stupid.. I never felt comfortable around him. So needless to say I found a new vet. and never looked back.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Took my puppies to Countryside to get medication for juvenile cellulitis. Upon seeing my puppies, Dr. Dibborn jumped to the wrong conclusion, diagnosed a severe skin infection (that, according to him, would take up to five years to develop to this stage), and declared there was no such things as juvenile cellulitis. $200 in useless medication later, he did later call to confirm the cellulitis diagnosis.

He did agree to take the medication back.

He's very good at issuing guilt trips - he assumed I was a bad puppy parent and scolded me - I left there absolutely livid.

1
★☆☆☆☆

Took my puppies to Countryside to get medication for juvenile cellulitis. Upon seeing my puppies, Dr. Dibborn jumped to the wrong conclusion, diagnosed a severe skin infection (that, according to him, would take up to five years to develop to this stage), and declared there was no such things as juvenile cellulitis. $200 in useless medication later, he did later call to confirm the cellulitis diagnosis.

He did agree to take the medication back.

He's very good at issuing guilt trips - he assumed I was a bad puppy parent and scolded me - I left there absolutely livid.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I took my Pug to do his yearly vaccinations, they insisted when I arrived I do a photo with my dog. I stated that I did not want to do a photo at that time. They actually argued with me over it! When my Pug was about to be examined, they decided to put a prong collar on him, even though he was already wearing a harness. They put a muzzle on him that didn't fit, and held it on with their hands on his nose. My dog was yelping in pain as three of them were restraining him. They refused to let me touch or comfort my dog. When I told them that I wanted prong collar removed; they stated that the law required them to restrain my dog. Dr. Dibbern then refused to finish the vaccinations. I will never go back to someone who feels hurting my dog is part of his yearly visit.

1
★☆☆☆☆

I took my Pug to do his yearly vaccinations, they insisted when I arrived I do a photo with my dog. I stated that I did not want to do a photo at that time. They actually argued with me over it! When my Pug was about to be examined, they decided to put a prong collar on him, even though he was already wearing a harness. They put a muzzle on him that didn't fit, and held it on with their hands on his nose. My dog was yelping in pain as three of them were restraining him. They refused to let me touch or comfort my dog. When I told them that I wanted prong collar removed; they stated that the law required them to restrain my dog. Dr. Dibbern then refused to finish the vaccinations. I will never go back to someone who feels hurting my dog is part of his yearly visit.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Countryside Veterinary Clinic

 

Wait, you're the expert.

If you've been to or used Countryside Veterinary Clinic, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review