Doug Towing Llc

★★☆☆☆

About Doug Towing Llc

Automotive

Automotive
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These guys are awesome. They came right away, knew what they were doing, and asked for a reasonable compensation.

My car got stuck on Pine Ridge road a few miles off 119 after nightfall while snowing. Other towing companies refused to send anyone because of how bad the place we got stuck was. Doug's towing got us out with no damage and even checked under our car to make sure it was safe to drive. Can't thank them enough.

5
★★★★★

These guys are awesome. They came right away, knew what they were doing, and asked for a reasonable compensation.

My car got stuck on Pine Ridge road a few miles off 119 after nightfall while snowing. Other towing companies refused to send anyone because of how bad the place we got stuck was. Doug's towing got us out with no damage and even checked under our car to make sure it was safe to drive. Can't thank them enough.

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fuq Doug's towing, yo. I was at my homies house in Morgantown just chillin and stuff. And then the next day we go outside and my motherfuckin car was MIA? So we called all these people trying to figure out where my motha fugggin car was at. We found dat car and they charged my homie 221 dollars to get it back? It was like a ransom or somethin. And not only that, some fat guy tore off my homies mirror and tried to say we did it? No,
Doug. Fuq you.

1
★☆☆☆☆

fuq Doug's towing, yo. I was at my homies house in Morgantown just chillin and stuff. And then the next day we go outside and my motherfuckin car was MIA? So we called all these people trying to figure out where my motha fugggin car was at. We found dat car and they charged my homie 221 dollars to get it back? It was like a ransom or somethin. And not only that, some fat guy tore off my homies mirror and tried to say we did it? No,
Doug. Fuq you.

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Car was parked at my son's apartment with no sticker, so got towed. We are not disputing this. What we are appalled at is their lack of service and demeaning attitude and seems like they are watching too many reality shows and think they are being filmed to show how they can strut their stuff and pretend they are all that. They towed the car after 5pm on a Friday night, but then tried to hold the car until Monday because they said, they tow 24/7, but business hours are Monday thru Friday 9am to 5pm. We told them we had to drive back to Maryland now and had a three hour drive. They lied every step of the way, got in our faces and kept trying to strong arm us for over two hours. They finally gave us the car, but they made us pay cash only and gave no receipt. I will be reporting to the BBB and IRS.

1
★☆☆☆☆

Car was parked at my son's apartment with no sticker, so got towed. We are not disputing this. What we are appalled at is their lack of service and demeaning attitude and seems like they are watching too many reality shows and think they are being filmed to show how they can strut their stuff and pretend they are all that. They towed the car after 5pm on a Friday night, but then tried to hold the car until Monday because they said, they tow 24/7, but business hours are Monday thru Friday 9am to 5pm. We told them we had to drive back to Maryland now and had a three hour drive. They lied every step of the way, got in our faces and kept trying to strong arm us for over two hours. They finally gave us the car, but they made us pay cash only and gave no receipt. I will be reporting to the BBB and IRS.

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I had the misfortune of a breakdown near Morgantown, where Doug's Towing preys on its victims. They charged me > $300 for a tow and a battery. I did not need the battery and, when they were finished I had to take the car to a real mechanic. Someone at Doug's must have thought they did a nice job with the new battery because they relieved me of my Garmin GPS before releasing the car.

Honestly, if you can stay away from these people, you really should.

1
★☆☆☆☆

I had the misfortune of a breakdown near Morgantown, where Doug's Towing preys on its victims. They charged me > $300 for a tow and a battery. I did not need the battery and, when they were finished I had to take the car to a real mechanic. Someone at Doug's must have thought they did a nice job with the new battery because they relieved me of my Garmin GPS before releasing the car.

Honestly, if you can stay away from these people, you really should.

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.

Everyone is right...they do ride around looking for illegal cars to tow if they are not on a call for a wreck or something. They get a % of the towing fee for each one they bring in. Some will only get a couple hrs sleep each night so that they can tow the illegal parked ones and then work their regular 8 hr shift. Which is also illegal I do believe because that is breaking the DOT laws on the amount of down time (sleep/rest) a truck driver is suppose to get. And yes Doug's and quiet a few more towing companies only take cash. Not sure why. My guess the IRS, also. And also to make clear a quiet few other towing companies also do the same thing as Doug's of going out and looking for the illegal parking. And you may ask how I know all of this and that is because I use to know someone that has worked for just about all the towing companies in and around Morgantown. Just thought ya should know. :)

1
★☆☆☆☆

Everyone is right...they do ride around looking for illegal cars to tow if they are not on a call for a wreck or something. They get a % of the towing fee for each one they bring in. Some will only get a couple hrs sleep each night so that they can tow the illegal parked ones and then work their regular 8 hr shift. Which is also illegal I do believe because that is breaking the DOT laws on the amount of down time (sleep/rest) a truck driver is suppose to get. And yes Doug's and quiet a few more towing companies only take cash. Not sure why. My guess the IRS, also. And also to make clear a quiet few other towing companies also do the same thing as Doug's of going out and looking for the illegal parking. And you may ask how I know all of this and that is because I use to know someone that has worked for just about all the towing companies in and around Morgantown. Just thought ya should know. :)

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1 out of 1 people found this review helpful.

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They charged me 271 for a 25 mile trip, and then they charged a 15 per day storage fee and a 45 dollar "gate fee" to let the junkyard come and get it, worst towing company ever, complete rip offs, definitely filed a complaint against them with the BBB and the WV Public Service Comission

1
★☆☆☆☆

They charged me 271 for a 25 mile trip, and then they charged a 15 per day storage fee and a 45 dollar "gate fee" to let the junkyard come and get it, worst towing company ever, complete rip offs, definitely filed a complaint against them with the BBB and the WV Public Service Comission

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1 out of 1 people found this review helpful.

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For starters, I am not just your average Joe that fell victim to the dishonest practices of Doug's Towing. I am an employee of a service contractor for large gas well drilling companies. Since I am the Safety Director, I have recently been assigned the task of handling an accident involving one of our trucks in that area, which unfortunately, Doug's Towing "caught wind" of. We were hit with an outrageous towing bill that could only be paid in, yep! you guessed it - CASH! After trying to pay with credit card and only being treated rudely in return, my company has decided to let our insurance company handle this matter,.....and Doug's Towing will be lucky to escape the hell brought down upon them by the Better Business Bureau as well as the IRS! I'm sure my company will be more than happy to conduct a little research and build a small database of victims that have all paid CASH for services rendered by Doug's Towing,.....and I'm sure that not all of these cash transactions have been recorded by Doug's bookkeeper.
I would like to wish Doug's Towing a nice day. Please let me know when the IRS forces you to auction off your equipment - I want to be there :)

1
★☆☆☆☆

For starters, I am not just your average Joe that fell victim to the dishonest practices of Doug's Towing. I am an employee of a service contractor for large gas well drilling companies. Since I am the Safety Director, I have recently been assigned the task of handling an accident involving one of our trucks in that area, which unfortunately, Doug's Towing "caught wind" of. We were hit with an outrageous towing bill that could only be paid in, yep! you guessed it - CASH! After trying to pay with credit card and only being treated rudely in return, my company has decided to let our insurance company handle this matter,.....and Doug's Towing will be lucky to escape the hell brought down upon them by the Better Business Bureau as well as the IRS! I'm sure my company will be more than happy to conduct a little research and build a small database of victims that have all paid CASH for services rendered by Doug's Towing,.....and I'm sure that not all of these cash transactions have been recorded by Doug's bookkeeper.
I would like to wish Doug's Towing a nice day. Please let me know when the IRS forces you to auction off your equipment - I want to be there :)

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1 out of 1 people found this review helpful.

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This company is ridiculous! I am from Morgantown and have never even had a speeding ticket, but I parked where the landlord told me to park to visit my sister. I was parked for 20 minutes to pick up my sister and when I came out they had their nasty truck hooked up to my brand new car, they said it didn??t matter because I did not have a permit in a spot that is not required one. No Signs ?nothing. Well DUH I am not going to have a permit considering my sister had moved in less than 24 hours prior because of an emergency damn. What do they expect me to do? Fabricate one and pull it from my ass? Even after explaining this to the low life employee he did not give a crap, he looked at me and said you can give me $60 cash now or $164 after I tow it. So offered a check or debit card he said NO cash only! I looked on their website and it says they take Visa, MasterCard, the regular cards that everyone has but noooo he would not budge. I think it was shady and ridiculous I have concerns about the money just being pocketed. Also I think it is ridiculous that when I asked who called him and he said he was just patrolling for illegal cars?.Uh helloooo my car was not illegal I know the law a**hole.

1
★☆☆☆☆

This company is ridiculous! I am from Morgantown and have never even had a speeding ticket, but I parked where the landlord told me to park to visit my sister. I was parked for 20 minutes to pick up my sister and when I came out they had their nasty truck hooked up to my brand new car, they said it didn??t matter because I did not have a permit in a spot that is not required one. No Signs ?nothing. Well DUH I am not going to have a permit considering my sister had moved in less than 24 hours prior because of an emergency damn. What do they expect me to do? Fabricate one and pull it from my ass? Even after explaining this to the low life employee he did not give a crap, he looked at me and said you can give me $60 cash now or $164 after I tow it. So offered a check or debit card he said NO cash only! I looked on their website and it says they take Visa, MasterCard, the regular cards that everyone has but noooo he would not budge. I think it was shady and ridiculous I have concerns about the money just being pocketed. Also I think it is ridiculous that when I asked who called him and he said he was just patrolling for illegal cars?.Uh helloooo my car was not illegal I know the law a**hole.

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1 out of 1 people found this review helpful.

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The same thing that happened to Lindsey P. happened to me. They towed the car from in front of a closed establishment with a tiny sign in front. They obviously were "casing the joint"... hooked up my hapless car and towed it to their lair. $160 dollars later, I got my car back... Oh yea... Cash!!!

1
★☆☆☆☆

The same thing that happened to Lindsey P. happened to me. They towed the car from in front of a closed establishment with a tiny sign in front. They obviously were "casing the joint"... hooked up my hapless car and towed it to their lair. $160 dollars later, I got my car back... Oh yea... Cash!!!

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2 out of 2 people found this review helpful.

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They have terrible service and very unfriendly employee. They want make quick and big bucks, and I believe you don't want be the one to pay it. Avoid them.

1
★☆☆☆☆

They have terrible service and very unfriendly employee. They want make quick and big bucks, and I believe you don't want be the one to pay it. Avoid them.

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3 out of 3 people found this review helpful.

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Doug's Towing is completely out to screw anyone that they can to make a quick buck....they go around "patrolling" areas to try to tow people...and then they charge outrageous prices to get the car back...I know because it happened to me...no one called them to tow my car b/c my car wasnt bothering anyone being parked where it was....it was at an apartment complex...I guess you dont have the right to have friends over and let your friends park where you live...anyways, at least not when Doug's Towing is around "patrolling". So they had my car for about 2 hours and then charged me $160....my boyfriend had his car towed by them and they had his car overnight and they charged him less than me to get his car back...so who is making these prices???? I bet they're not affected by the recession...all they gotta do is circle the block a few times and start towin'! Walla! The bills are PAID! Wish i could make a quick buck like that...but i'm not into screwin' people over like them....

1
★☆☆☆☆

Doug's Towing is completely out to screw anyone that they can to make a quick buck....they go around "patrolling" areas to try to tow people...and then they charge outrageous prices to get the car back...I know because it happened to me...no one called them to tow my car b/c my car wasnt bothering anyone being parked where it was....it was at an apartment complex...I guess you dont have the right to have friends over and let your friends park where you live...anyways, at least not when Doug's Towing is around "patrolling". So they had my car for about 2 hours and then charged me $160....my boyfriend had his car towed by them and they had his car overnight and they charged him less than me to get his car back...so who is making these prices???? I bet they're not affected by the recession...all they gotta do is circle the block a few times and start towin'! Walla! The bills are PAID! Wish i could make a quick buck like that...but i'm not into screwin' people over like them....

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2 out of 2 people found this review helpful.

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I have dealt with Doug's Towing and find them to be good people. They work hard, are honest, and don't charge too much. They are always there when you need help.

4
★★★★☆

I have dealt with Doug's Towing and find them to be good people. They work hard, are honest, and don't charge too much. They are always there when you need help.

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1 out of 5 people found this review helpful.

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Dougs Towing is one of the worst towing company's I have ever dealt with. They came out to fix the tire on our pick up truck. It was winter, and 9pm. When they got there they claimed they didn't have the right tools to change the tire, even though they knew it was a truck before they came. They charged us $45 service fee, even though they did nothing.

1
★☆☆☆☆

Dougs Towing is one of the worst towing company's I have ever dealt with. They came out to fix the tire on our pick up truck. It was winter, and 9pm. When they got there they claimed they didn't have the right tools to change the tire, even though they knew it was a truck before they came. They charged us $45 service fee, even though they did nothing.

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2 out of 2 people found this review helpful.

Business Response:

What? I really can not believe that it really happened that way. I answer the phones and not once did I receive a complaint about this. I would really like to know the whole situation and who the driver was.
 

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