Best-One Tire & Svc

★★☆☆☆
  • 1706 Grand Central Ave

    Parkersburg, WV 26105

    Map & Directions
  • 304-295-8577

Automotive

Automotive
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2.0 2
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I took our 2008 Toyota Sienna to Best One on January 28, 2009. I was leaving for Florida the next day, very early. I barely made it to Florida. The car leaked oil the whole way, getting worse by the mile. On arrival I took it to a mechanic who determined the oil filter housing had been over torqued, deforming the O-ring which seals the filter housing to the oil pan. The Toyota uses an unusual arrangement for mounting the oil filter. Clearly, the technician did not understand the logic of the arrangement, and did not know what a newton-meter (a measure of torque) was from a fig newton. As a result, he nearly cost me an engine, which the car warranty would not have covered. Lawsuit barely avoided.

I have used Best One for at least six years, for car inspections, tires, and "traditional" oil changes, and the operator is honest, prices are fair. However, it is clear that some technicians are deficient in knowledge, skill, and common sense.

2
★★☆☆☆

I took our 2008 Toyota Sienna to Best One on January 28, 2009. I was leaving for Florida the next day, very early. I barely made it to Florida. The car leaked oil the whole way, getting worse by the mile. On arrival I took it to a mechanic who determined the oil filter housing had been over torqued, deforming the O-ring which seals the filter housing to the oil pan. The Toyota uses an unusual arrangement for mounting the oil filter. Clearly, the technician did not understand the logic of the arrangement, and did not know what a newton-meter (a measure of torque) was from a fig newton. As a result, he nearly cost me an engine, which the car warranty would not have covered. Lawsuit barely avoided.

I have used Best One for at least six years, for car inspections, tires, and "traditional" oil changes, and the operator is honest, prices are fair. However, it is clear that some technicians are deficient in knowledge, skill, and common sense.

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I've had several oil changes done here with no problems and at a reasonable price, however, I also had some break work done and I don't care for the way it went. I took the vehicle in for an estimate and they told me only the front brakes needed replaced which I had them do. Two weeks later, more brake problems. I took it back and now the rear brakes needed replaced along with the rotors. It concerned me that they somehow missed this fact two weeks earlier when the initial estimate was done. I haven't been back since so I can't vouch for how they do business now.

2
★★☆☆☆

I've had several oil changes done here with no problems and at a reasonable price, however, I also had some break work done and I don't care for the way it went. I took the vehicle in for an estimate and they told me only the front brakes needed replaced which I had them do. Two weeks later, more brake problems. I took it back and now the rear brakes needed replaced along with the rotors. It concerned me that they somehow missed this fact two weeks earlier when the initial estimate was done. I haven't been back since so I can't vouch for how they do business now.

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