Village Florist

★★★★☆

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4.0 8
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I was so pleased with my floral arrangement! We recently stayed at the Bavarian Inn and I called to order a special bouquet- it was spectacular! My wife was delighted with the assortment of fresh flowers which were arranged in a gardeny, mixed bouquet. And the vase was very nice too. The value was excellent and we were extremely pleased. I give this shop a 5 star rating!

5
★★★★★

I was so pleased with my floral arrangement! We recently stayed at the Bavarian Inn and I called to order a special bouquet- it was spectacular! My wife was delighted with the assortment of fresh flowers which were arranged in a gardeny, mixed bouquet. And the vase was very nice too. The value was excellent and we were extremely pleased. I give this shop a 5 star rating!

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I have known this florist personally for 35 years. They always make things right when it was their mistake.
They have been making and delivering flowers for over 75 years. And anyone who keeps flowers for five days before saying anything is wrong should not expect a refund! But I know for a fact they offered to remake them!

5
★★★★★

I have known this florist personally for 35 years. They always make things right when it was their mistake.
They have been making and delivering flowers for over 75 years. And anyone who keeps flowers for five days before saying anything is wrong should not expect a refund! But I know for a fact they offered to remake them!

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I have a very close friend who lives in Charles Town. Living in Los Angeles, I took it upon myself to look for a great florist in the Charles Town area and found Van Tol's. Not only did I want a very specific arrangement, I also had gifts that I wanted delivered with the flowers. To my delight, the owner worked with me in every way possible to help me meet all my needs. She even went way out of her way and beyond the call of duty to make sure everything I hoped to do came to fruition. As it turned out, my friend went into shock when he received the delivery, saying the arrangement was beyond amazing and beautiful (and exactly what I had asked for). Not only was the display amazing, the very specific and intricate details were all met at a very reasonable price. I can't say enough about my experience with this florist. I mean, this owner went way out of her way for a client who lived 3,500 miles away. For me, it was perfect. I would recommend this florist to anyone.

5
★★★★★

I have a very close friend who lives in Charles Town. Living in Los Angeles, I took it upon myself to look for a great florist in the Charles Town area and found Van Tol's. Not only did I want a very specific arrangement, I also had gifts that I wanted delivered with the flowers. To my delight, the owner worked with me in every way possible to help me meet all my needs. She even went way out of her way and beyond the call of duty to make sure everything I hoped to do came to fruition. As it turned out, my friend went into shock when he received the delivery, saying the arrangement was beyond amazing and beautiful (and exactly what I had asked for). Not only was the display amazing, the very specific and intricate details were all met at a very reasonable price. I can't say enough about my experience with this florist. I mean, this owner went way out of her way for a client who lived 3,500 miles away. For me, it was perfect. I would recommend this florist to anyone.

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Minimum order for delivery is $35 and they do not deliver on "the mountain". I am less that 10 miles from their location and very easy to find "on the mountain" and can not get a delivery. Disappointing.

2
★★☆☆☆

Minimum order for delivery is $35 and they do not deliver on "the mountain". I am less that 10 miles from their location and very easy to find "on the mountain" and can not get a delivery. Disappointing.

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I have dealt with this flower shop many, many times and couldn't be more pleased!!! The owner gives incredible deals to the local churches and schools, donates to numerous charities and participates in community fundraisers ; in addition to their generosity, the value and quality is unsurpassed... I have used them for numerous birthdays and special occasions, and I am always extremely thrilled. These folks bend over backwards for the customer and for the community. I give them a 5 star rating --- they go above and beyond!!!

5
★★★★★

I have dealt with this flower shop many, many times and couldn't be more pleased!!! The owner gives incredible deals to the local churches and schools, donates to numerous charities and participates in community fundraisers ; in addition to their generosity, the value and quality is unsurpassed... I have used them for numerous birthdays and special occasions, and I am always extremely thrilled. These folks bend over backwards for the customer and for the community. I give them a 5 star rating --- they go above and beyond!!!

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I ordered flowers for my mother on her birthday just recently, I was very pleased and receieved even more flowers than I expected! The owner was very easy to work with, and a very reasonable person. I loved my flowers, they were beautiful! Great Value, Excellent Prices, Outstanding Service! I strongly suggest going to Van Tol's for flowers, they are the best around for miles!

5
★★★★★

I ordered flowers for my mother on her birthday just recently, I was very pleased and receieved even more flowers than I expected! The owner was very easy to work with, and a very reasonable person. I loved my flowers, they were beautiful! Great Value, Excellent Prices, Outstanding Service! I strongly suggest going to Van Tol's for flowers, they are the best around for miles!

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I am, now, an out of state resident but lived locally for most of my life. I had a recent situation with an ailing relative that I wanted to uplift her spirits by sending her flowers. I remembered a florist that my Mother (and other members of my family) always dealt with. Always saying that VanTols flowers and arrangements were the best! I called and spoke to the manager/owner and explained what I wanted for my relative. I could feel the care and understanding over the phone.Not only were the flowers beautiful-the owner delivered them personally!!! IT WAS EXACTLY WHAT MY RELATIVE WANTED AND NEEDED. Thanks a million times for the great service that myself --and my family has received in the 25 years of knowing this florist

4
★★★★☆

I am, now, an out of state resident but lived locally for most of my life. I had a recent situation with an ailing relative that I wanted to uplift her spirits by sending her flowers. I remembered a florist that my Mother (and other members of my family) always dealt with. Always saying that VanTols flowers and arrangements were the best! I called and spoke to the manager/owner and explained what I wanted for my relative. I could feel the care and understanding over the phone.Not only were the flowers beautiful-the owner delivered them personally!!! IT WAS EXACTLY WHAT MY RELATIVE WANTED AND NEEDED. Thanks a million times for the great service that myself --and my family has received in the 25 years of knowing this florist

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I feel that this Florist does not deserve a star at all. This month I ordered an arrangement that was to be from my daughter to her grandma as a birthday gift, but when she received the arrangement it was nothing at all what I had asked for. I immediately contacted the store to ask for a full refund, and I offered to return the flowers. I was told I had to wait 5 days to talk to the manager. When I called and talked to the manager and tried to explain that her employee admits that she didn't give me at all what I asked for the manager became very irate and unprofessional, (ex. she hung up on me, cursed at me.) Also, she told me on numerous times she was the owner and she made the rules, so she could do whatever she wanted. She also made it clear that she is very busy because the public has no choice but to use her as a florist, because she is one of the few florists in the area. If you are reading this I would NEVER deal with this florist. She owns a location in Charles Town and Shepherdstown.

1
★☆☆☆☆

I feel that this Florist does not deserve a star at all. This month I ordered an arrangement that was to be from my daughter to her grandma as a birthday gift, but when she received the arrangement it was nothing at all what I had asked for. I immediately contacted the store to ask for a full refund, and I offered to return the flowers. I was told I had to wait 5 days to talk to the manager. When I called and talked to the manager and tried to explain that her employee admits that she didn't give me at all what I asked for the manager became very irate and unprofessional, (ex. she hung up on me, cursed at me.) Also, she told me on numerous times she was the owner and she made the rules, so she could do whatever she wanted. She also made it clear that she is very busy because the public has no choice but to use her as a florist, because she is one of the few florists in the area. If you are reading this I would NEVER deal with this florist. She owns a location in Charles Town and Shepherdstown.

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