Toys R US

★★★☆☆
  • 2846 Mountaineer Blvd

    Charleston, WV 25309

    Map & Directions
  • 304-744-8696

About Toys R US

Hours
Sun 10am-8pm, Mon-Fri 10am-9:30pm, Sat 9am-9:30pm

Shopping

Shopping
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3.0 2
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I tried to call this store three times today and was put on hold every time for at least 20 minutes each time and was never able to talk to a person. I understand that stores are busy this time of year but I have to travel for 2 hours to get to this store, so I would like to know if they are going to have what I am after when I get there. I love Toys R US but I was very disappointed today. And needless to say I didn't get my item.

2
★★☆☆☆

I tried to call this store three times today and was put on hold every time for at least 20 minutes each time and was never able to talk to a person. I understand that stores are busy this time of year but I have to travel for 2 hours to get to this store, so I would like to know if they are going to have what I am after when I get there. I love Toys R US but I was very disappointed today. And needless to say I didn't get my item.

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This store also contains a Kids R Us clothing store. I shopped here for all of my baby needs before I had my son. They have a wonderful selection of baby furniture, toys, clothing and care supplies. The end of the year clearance is awsome! My husband and I also do a lot of our Christmas shopping here. We love the large selection of educational toys offered. The customer service is great. They always seem very willing to help and answer questions. They have been excellent about posting recalls, as well. We have never purchased a bad item fom this store! The prices are overall competitive. They have better brands available! I would recommend this store to anyone, even if you're just window shopping, it's an excellent place to look around. There's a Chuckie Cheese right next door too!

4
★★★★☆

This store also contains a Kids R Us clothing store. I shopped here for all of my baby needs before I had my son. They have a wonderful selection of baby furniture, toys, clothing and care supplies. The end of the year clearance is awsome! My husband and I also do a lot of our Christmas shopping here. We love the large selection of educational toys offered. The customer service is great. They always seem very willing to help and answer questions. They have been excellent about posting recalls, as well. We have never purchased a bad item fom this store! The prices are overall competitive. They have better brands available! I would recommend this store to anyone, even if you're just window shopping, it's an excellent place to look around. There's a Chuckie Cheese right next door too!

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